Customer Service Advisor
2 weeks ago
About Our Client
The organisation is a leader within the public sector. With an impressive workforce of over 1,000, this company provides essential services across the United Kingdom, with a focus on driving improvement and efficiency.
Job Description
As a Customer Service Advisor you will be:
Professionally and courteously manage inbound customer calls Log all customer interactions with accuracy and attention to detail Forward calls to the appropriate department or team member as necessary Maintain a strong knowledge of company services to provide accurate information to customers Follow all company policies and procedures regarding customer interaction and data privacyThe Successful Applicant
A successful Customer Service Advisor should have:
2 years experience with call centre environments Excellent communication and interpersonal skills Proficiency in using computer systems and software The ability to work well in a team environment A customer-focused approach and a commitment to providing high-quality serviceWhat's on Offer
In return, our client can offer:
6 month FTC Free on-site parking An inclusive and collaborative company culture The opportunity to work in Leeds, a vibrant city with excellent amenities and transport links Hybrid working once training is completedWe encourage interested candidates who meet the above criteria to apply for this exciting opportunity in Leeds.
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