Customer Service Administrator

2 weeks ago


Alcester, United Kingdom Pertemps Full time

Job Title: Customer Service Administrator Location: Bidford-on-Avon (must drive due to location) Salary: £25,200  Hours: Full-Time, Permanent, Monday to Friday, 9am-5pmWe’re looking for a proactive, friendly, and confident Customer Service Administrator to join a busy team based in Bidford-on-Avon. This role is ideal for someone who enjoys building customer relationships and thrives in a fast-paced, varied environment. You’ll be the first point of contact for customers and play a key role in delivering a high standard of service over the phone and via email.Key Responsibilities:Deliver exceptional customer service to new and existing clients via telephone and emailMaintain clear and accurate customer records using internal systemsMake outbound follow-up and prospecting calls to support ongoing business growthSupport administrative tasks including document handling, filing, and data entryHelp resolve customer queries efficiently to maintain excellent client satisfactionAssist with internal marketing and business development campaignsCollaborate with the wider team to implement both short- and long-term project goals What We’re Looking For:Previous experience in a customer service or telephone-based roleStrong administration skills and high attention to detailComfortable managing multiple tasks in a busy environmentA positive, team-focused attitude with the ability to work independentlyMust have a full UK driving licence and own transport (due to location)Background or interest in the beauty industry is a plus but not essential If you're someone who takes pride in delivering great customer experiences and wants to join a supportive, professional team, we’d love to hear from you.If you feel you have the relevant skills and experience for this position please click apply or email your CV to .


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