Project Co-ordinator

2 days ago


London, United Kingdom Jobs For All Full time

Project detail Job Specification for Project Administrator Date Updated: 01st June 2023 Job Title: Project Co-ordinator Job Summary: Provide first point of contact for existing clients and co-ordinate the remitting of projects. Including informing the relevant parties and ensuring the notes, stages and information in PipeDrive CRM projects, is up to date. Skills Required: • Essential – Confident telephone manner and the ability to engage with exiting clients who are sometimes confused / panicked • Essential – Competent project co-ordinator • Essential – Proficient use of PDF editing software – Adobe Pro DC • Essential – Proficient use of team engagement system – Slack • Essential – Proficient use of VOIP software – JustCall dialler • Essential – Proficient use of document storage – OneDrive / DropBox • Essential – Proficient use of invoicing software – Xero / PayCove • Desired – Proficient use of CRM software system – PipeDrive Core Tasks: • First point of contact for existing clients via phone, email & on occasion SMS. • Responding to messages left with our contact centre. • Use of PipeDrive CRM to provide information to clients as to the status of their “project” / “outputs” and will be become the projects super user. Adding notes to projects, sending emails and prompting other team members when their tasks are overdue. • Use of a checklist, provided by us to do a brief review of client outputs, checking for fundamental formatting, typo, information and negative number errors. • Simple PDF updates of client outputs such as changes to personal details or typos. • Invoicing, failed payment follow-ups and rescheduling of existing payment plans if necessary. Rate: • We’ll be seeking to pay an hourly rate (rate to be agreed). We’re looking for 2 people to split the work on a part time basis. Our intention is to have some sort of built in cover. Skills Required Industry Categories Languages required Freelancer type required for this project



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