Customer Service Advisor
17 hours ago
Customer Service AdvisorCentral Bristol (hybrid working available after first 1 – 2 months)Up to £26,000 per annum (depending on experience)Amazing benefits including: - Hybrid working: 3 days in the office, 2 days remote. - 25 days' holiday plus Bank Holidays - and your birthday off - Discretionary annual bonus which can be up to 20% of your salary - Contributory pension scheme (up to 12%). - Private Medical Insurance (after probation). - Discounts on retail, hospitality, fitness, and training courses. - Regular socials, including Summer and Winter parties.Full time, permanent role working Monday - Friday working either 08.00 am - 4.00 pm / 09.00 am - 5.00 pm or 10.00 am - 6.00 pm (working two weeks for each shift pattern)About the RoleWe're looking for a Customer Service Advisor to join our client's really friendly team, providing first-class support to customers across a range of products and services.You will be handling high call volumes in a busy office environment, as the first point of contact, you'll handle member queries via inbound and outbound customer service calls, email, and web chat, ensuring every interaction is helpful, accurate, and leaves the customer feeling genuinely cared for.This is a fantastic opportunity for someone who takes pride in great service, enjoys solving problems, and thrives in a supportive team environment.Key ResponsibilitiesAct as the first point of contact for member queries across phone, email, web chat, and post.Provide clear, accurate and empathetic support, resolving queries or escalating to the relevant department.Process payments securely over the phone (card and direct debit).Administer and process important documentsLog and forward regulatory complaints to the appropriate team.Maintain accurate member records and ensure all correspondence is correctly stored.Keep up to date with products, services, and internal systems to provide informed support.Ensure compliance with FCA guidelines, Data Protection, Health & Safety, IT and Anti-Money Laundering policies.About YouYou'll be calm, considered in your approach, compassionate, and confident communicating with people from all walks of life. You don't need years of financial services experience, what matters most is your enthusiasm, accuracy, and ability to deliver a great customer experience every time and enjoy being a positive attribute to the teamKey skills and qualities:Telephone based customer service is a must - ideally high volumeA supportive team player with a positive, proactive approachExcellent written and verbal communication skillsStrong attention to detail and accuracyComfortable working in a fast-paced environmentConfident using a range of computer systems and communication toolsReady to join a team where great service really matters?Apply today and start making a difference.
-
Customer Service Advisor
4 days ago
Bristol, United Kingdom Jago Consultants Full timeJob DescriptionJob role – Service Advisor Location – Bristol Salary – Dependant on experience (up to £33,000 OTE) I am recruiting for an automotive dealership in the Bristol area who are looking for an experienced Service Advisor to join their hugely successful dealership. The successful candidate ideally will have previous experience as...
-
Customer Service Advisor
15 hours ago
Bristol, United Kingdom Pertemps Network Group Full time**Job Description**: I am looking for a Customer Service Advisor £21,500 to join a well-respected Tool Supplier based in Avonmouth. **Contract** - Fulltime, Permanent Position, Monday to Thursday 8:30am - 5:30pm, Friday 8:30am - 5:00pm **Salary**: - £21,500 **Main Duties of the Customer Service Advisor will include**: - Reporting to the Branch Manager,...
-
Customer Service Advisor
6 days ago
Bristol, United Kingdom Jago Consultants Ltd Full timeJob role - _Service Advisor_ Location - _Bristol_ Salary - _Dependant on experience (up to £33,000 OTE)_ I am recruiting for an automotive dealership in the Bristol area who are looking for an experienced Service Advisor to join their hugely successful dealership. - Service Advisor job duties include:_ - To Manage all service telephone and Walk-in...
-
Customer Service Advisor
6 days ago
Bristol, United Kingdom CitySprint Full time**Customer Service Advisor | Bristol | Permanent** **Salary: £21,000 (Pay currently under review)** **Days: 5 days out of 7 including bank holidays, Mon-Sun** **Hours: 40 hours per week, 9 hour shifts (with one hour lunch break), between 7am - 11pm** CitySprint is on a Fast track to become the UK’s leading courier services provider, with current...
-
Customer Service Advisor
18 hours ago
Bristol, United Kingdom Hired-online Stafline Full time**Customer Service Advisor - Bristol** - **£28,000 per year**: - Free car parking on site - Full training provided **Hours**: - 9am to 5:30pm **The role of Customer Service Advisor**: - Collate records of discussions or correspondence and track customer complaint resolution to ensure all queries, including complex and escalated issues, are managed...
-
Customer Service Advisor
2 weeks ago
Bristol, United Kingdom Pertemps Bristol Commercial Full timePertemps Bristol are currently recruiting for Customer Service Advisors to work for a fun and friendly team based in Avonmouth. The company is a family run firm with over 30 years' experience in the industry. This is a permanent role with interviews tobe held ASAP! Hours and Salary: " Working 9am - 5pm Monday to Friday, you will earn a competitive salary of...
-
Customer Service Advisor
1 week ago
Bristol, United Kingdom Pertemps Network Group Full time**Job Description**: Pertemps Bristol are currently recruiting for Customer Service Advisors to work for a fun and friendly team based in Avonmouth. The company is a family run firm with over 30 years' experience in the industry. This is a permanent role with interviews to be held ASAP! Hours and Salary:Working 9am - 5pm Monday to Friday, you will earn a...
-
Customer Service Advisor
2 weeks ago
Bristol, United Kingdom Coople (UK) Ltd Full time**Customer Service Advisor - no experience required - start immediately** We have an exciting full-time opportunity to work as a Customer Service Advisor in Bristol! No experience is required, with all training provided and paid for. We’re hiring Customer Service Advisors on behalf of a worldwide leader in multichannel customer experience. This customer...
-
Customer Service Advisor
2 weeks ago
Bristol, United Kingdom CitySprint Full time**Customer Service Advisor | Bristol | Permanent** **Salary**:£25,200 **Hours**:40 hours per week **Shifts**: Monday to Friday 07:00 am untill 11:00pm, Saturday & Sunday 07:00am-07:00pm ( 1 weekend in 4) **Benefits and perks**: - An **impressive holiday allowance** that rises in line with your years of service. - **Additional day off** for your...
-
Customer Service Advisor
2 days ago
Bristol, United Kingdom Pertemps Bristol Commercial Full timeAn excellent opportunity for a Customer Service Advisor to join our growing client during a very busy time with long-term career prospects and development opportunities.- This is a full-time, permanent role working 37.5 hours Monday - Friday. - Office-based role located in North East Bristol. - Free on-site parking + Bike storage lock up + lovely open-plan...