Facilities Coordinator

13 hours ago


Belfast, United Kingdom hays-gcj-v4-pd-online Full time

Your newpany Thispany is a national facilities management consultancy who specialise in themercial office sector, working with a wide range of clients who vary in size from small independents to large-scale blue-chip brand names.Their expertise covers Consultancy on FM service delivery model, Workplace Management across all soft and hard services as well as other bespoke customer services, Office Relocation, Office Fit-out and refurbishments.Your new role This is a full-time permanent position based on-site in their clients new large modern office in Belfast City Centre, which will be occupied by of their staff. You will report to the Regional Facilities Manager who is UK mainland based and work onsite alongside another Facilities Coordinator.As the Facilities Coordinator, you will oversee the service lines for Cleaning, Maintenance Contractors, Helpdesk, Vending Machines and Teapoints, Stationary, Printing & Scanning, Waste & Recycling, Pest Control, Washroom and Washroom suppliers, Storage and Health & Safety.You will be responsible for:Facilitating successful and productive working relationships between all key stakeholders, end users, the wider FM team and its service providers.Support the Facilities Manager in acting as the interface between the core business and the FM providers, and as a filter for requests for change from both parties.Support the development and implementation of changes to contracted services to improve service quality, which reflects best practice FM.Working with the Service Providers in pursuit of opportunities for mutual benefit and shared investment ( joint training initiatives), gain-share and innovation.Assist with the monitoring, auditing and checking of the currency of the Service Provider’s quality management, performance monitoring and management information systems.Ensure that the Service Provider monitors its own service delivery in accordance with its quality management regime.A full job description is available on request.What you'll need to succeed At least 2 years experience in a similar role within FMAt least 2 years experience of supplier / subcontractor management with performance monitoringGood working knowledge of standards and legislation as applicable to the FM marketWorking knowledge of Stationery and Printed itemsWorking knowledge of Contract CleaningWorking knowledge of ReprographicsProven Customer Service skills gained in a corporate environmentBroad understanding of Soft Services including: Mailroom, Archiving, Pest Control and VendingWhat you'll get in return This is a superb opportunity to join a relatively new Facilities Management Consultancy who prioritise the professionalism of their service, train and support their staff, while offering career progression as their business continues to grow.Salary £27,000 to £29,00025 days annual leave plus statutory holidays.Pension contribution matched up to 5%.Employee Assistant Programme.Summer and Winter team weekend away trips.



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