EAP Counsellor
3 days ago
Posted On: 19th July 2024 * £27,000-32,000 FTE DOE. * Various shift patterns from part-time to full-time. * Hybrid position – Manchester * Must be able to attend training induction that runs twice a month. Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times ‘Best Places to Work’ organisation as an EAP Counsellor. Job Overview Providing immediate emotional support and guidance to callers on the 24/7 helpline – completing clinical assessments and signposting appropriately. The role also includes an allocated day of structured telephone/ video counselling clients – hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing “In the moment support” to callers, adopting a Solution Focused approach and achieving a one call resolution * Maintaining an active caseload of STC/ Video clients, including online CBT and Power to Recover clients – up to 6 clients on an allocated day Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * Registered member of the BACP * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription 47589LSR6 INDMANS
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Eap Counsellor
2 weeks ago
Manchester, United Kingdom The Portfolio Group Full time**(Must be able to commit to 1 weekend or later shift each week)** Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an EAP Counsellor to their team. Our client offers the mostcomprehensive employee assistance...
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Eap Counsellor
3 days ago
Manchester, United Kingdom Take A Seat Full timeAre you seeking a professional environment where your talents are recognised and your contributions truly matter? Take a Seat. We specialise in partnering with companies that prioritise the wellbeing and nurturing of their employees above all else. Currently, we are proud to collaborate with a leading EAP and OH provider, renowned for its commitment to...
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Eap Counsellor
2 weeks ago
Manchester, United Kingdom Take A Seat Full timeDo you want to work in a place where your skills are not just valued but celebrated? Where your contributions don't just matter—they make a real difference? Look no further. **Take a Seat** partners with companies that put their employees' well-being first, and we're excited to bring you an opportunity you won't want to miss. We are thrilled to partner...
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EAP Counsellor
3 days ago
Manchester, United Kingdom Portfolio Group Full timePosted On: 16th August 2024 * £30,000-33,000 FTE * Various shift patterns from part-time to full-time. * Hybrid position Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been...
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Counsellor - Employee Assistance Programme(Eap)
2 weeks ago
Manchester, United Kingdom Compass Associates Full time**Job Title**: Counsellor - Employee Assistance Programme **Salary**: £30,000 - £34,000 per annum **Hours**: Full-time and part-time options available, with a mix of office and remote working **Location**: Manchester (Hybrid working model) **Job Type**: Permanent only Are you a qualified and compassionate counsellor looking to make a real difference in...
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Helpline Counsellor
13 hours ago
Manchester, United Kingdom The Portfolio Group Full timeWellbeing Counsellor £(phone number removed) FTE Onsite Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their...
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Digital Counsellor
3 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeDigital Counsellor £30,000-33,000 FTEOffice Based Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an...
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Digital Counsellor
3 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeDigital Counsellor £(phone number removed) FTE Office Based Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to...
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Helpline Counsellor
1 day ago
Manchester, United Kingdom The Portfolio Group Full timeJob DescriptionWellbeing Counsellor£(phone number removed) FTEOnsiteAre you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives,...
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Weekend Counsellor
2 weeks ago
Manchester, United Kingdom The Portfolio Group Full time**Weekend Counsellor** **_ £30,000-33,000 FTE_** **_Various shift patterns from part-time to full-time._** **Hybrid or office based position** **Are you a qualified counsellor looking for a company that will invest in your development and career progression?** Portfolio are proud to be exclusively representing our Client who are a trusted health and...
