Business Analyst

1 week ago


Ellesmere Port, United Kingdom Applause IT Full time

About this job Business Analyst - SaaS, Travel Tech Hybrid - Ellesmere Port - 1 day a week in office Permanent | £40,000 - £45,000 + BenefitsAre you a Business Analyst with a solid technical background who would be motivated to make a real impact in a tech-first business?Applause IT are hiring for a growing SaaS business that's shaping the future of airline and travel software. As part of their project delivery team, you'll be working on products used globally by some of the biggest names in the travel industry.As a Business Analyst, you'll take ownership of gathering and analysing customer requirements, documenting user stories, mapping workflows, and working closely with technical teams to ensure products are truly fit for purpose. You'll play a key role in driving the roadmap forward, uncovering the real business problems behind customer requests, and delivering value to a fast-paced, ever-evolving sector.What you'll be doing:Work closely with product and development teams to define user stories and business requirementsConduct stakeholder interviews, workshops, and document analysisModel business processes and perform gap analysisCollaborate with project managers and architects to build business casesAssess test failures to determine business impact and necessary changesWhat we're looking for:Strong background in business analysis with a technical edgeExperience in SaaS or travel-related sectors preferredFamiliarity with Agile and software delivery methodologiesAnalytical mindset, strong communicator, problem-solverAble to thrive in a fast-paced, agile environmentWhat's in it for you:33 days holiday including bank holidaysHybrid working and flexible hours5% matched pensionInternal training academyModern offices with onsite gym and barSupportive team with a big focus on continuous learningThis Business Analyst role offers a unique opportunity to work at the cutting edge of travel innovation. If you're passionate about software, data, and delivering meaningful change, this is the one for you.Click apply now to be considered.


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