Online Retail Media Experience Manager

We're looking for a strategic and customer-focused professional to elevate our digital retail media experience. In this role, you’ll make sure our digital retail media deliver an excellent experience for customers while also supporting our commercial goals. You’ll work across all the Tesco.com propositions (GHS, Marketplace, Whoosh & F+F) to improve how we connect with our shoppers, utilising data and insights to drive smart, scalable growth. You will be responsible for: -Collaborate cross-functionally on the development of digital retail media principles to balance commercial and customer objectives -Develop new toolkits and creative guidelines for digital retail media across Tesco.com with brand expression and design teams -Review and improve operational processes for the planning, execution and evaluation of digital retail media across Tesco online propositions (GHS, Marketplace, Whoosh & F+F). -Identify and develop proposals for new digital revenue streams based on industry trends, emerging customer behaviours and online CX development that drive mutual value for Tesco & Retail Media clients. -Work closely with Online Trade and Content teams to plan and activate retail media opportunities successfully, continuously evolving strategies and guardrails in line with industry trends and regulatory changes. -Establish and maintain clear measurement frameworks to assess the customer impact of retail media activity. Monitor performance data and customer insights, regularly reviewing results and contributing to optimisation plans to ensure initiatives deliver the best possible outcomes for customers. You will need: -Understanding of onsite advertising formats, sponsored content, and programmatic media. -Ability to balance commercial goals with customer satisfaction. -Strong communication and stakeholder management skills. - Proven experience in retail media networks, eCommerce advertising, digital marketing or customer experience What's in it for you: We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more Annual bonus scheme of up to 20% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) Private medical insurance 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing About us: Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you. NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility