Ecommerce Assistant

Job Description My client, based in Loughborough is seeking an enthusiastic and detail-oriented Ecommerce Assistant to join its team. This entry-level role is ideal for an individual passionate about digital marketing and ecommerce who is looking to develop their skills within a growing and dynamic business. Working closely with the Ecommerce and Digital Marketing Manager, the Ecommerce Assistant will play a key role in supporting day-to-day digital operations - from maintaining the website and product listings to assisting with marketing campaigns and contributing to performance tracking through regular reporting. Key Responsibilities Website Management & Content Maintenance Assist with the daily management of the Shopify-powered website, ensuring product listings, images, and descriptions remain accurate and up to date. Liaise with the purchasing team to update product information, stock levels, and discontinued items. Help maintain and optimise product categorisation, filters, and navigation to enhance the online customer experience. Support the review and updating of core website content, including FAQs, careers pages, and operational information. Analytics & Reporting Collect and compile performance data, including website traffic, conversion rates, and campaign results. Support the Ecommerce Manager in preparing weekly and monthly reports using tools such as Google Analytics, Shopify reporting, and Excel. Assist in identifying trends, patterns, and anomalies to inform data-driven decision-making and highlight areas for improvement. Maintain dashboards and reporting templates to ensure consistent and accurate performance tracking. Digital Marketing Support Upload and manage SEO-optimised content such as blog posts and landing pages. Conduct research into trends, keywords, and competitors to uncover opportunities for growth. Support broader marketing initiatives by ensuring campaign content is properly reflected across the website and digital channels. Collaboration & General Support Work closely with the Ecommerce Manager and external digital agencies to ensure timely project delivery. Collaborate with the wider marketing team to support campaign launches and promotional activities. Assist with administrative and project-based tasks across the marketing team as required. Skills & Qualities A strong interest in digital marketing and ecommerce. Confidence working with numbers and interpreting performance metrics. Excellent attention to detail and strong organisational skills. Clear written and verbal communication abilities. Proficiency with Microsoft Office (Excel, Word, PowerPoint); familiarity with Shopify, Google Analytics, or email marketing platforms is advantageous. Willingness to learn new tools, platforms, and digital best practices. A proactive, positive attitude and the ability to contribute effectively within a team environment. INDC Apply Apply