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Client Services Account Manager
2 weeks ago
Do you have a track record of growing client budgets across digital channels?Do you have experience in managing clients for websites & digital projects?About Our ClientOur client is a creative, award-winning digital agency based in Leeds, specialising in website development, e-commerce, and full-service digital marketing. They work with a mix of start-ups, SMEs, and major brands to deliver measurable growth, conversions, and ROI, and pride themselves on a collaborative, innovative, and process-driven culture.Job DescriptionManage client accounts across website development and digital marketing projectsBuild and maintain strong client relationships, acting as the main point of contactDraft proposals, quotations, and manage project scopesEnsure proactive service delivery and client satisfactionTrack KPIs, contribute to management information, and support business efficiencyCollaborate with internal teams to deliver high-quality work on timeInfluence continual improvement of agency processes and workflowsThe Successful ApplicantThe successful applicant will be an experienced, client-focused Account Manager who thrives managing multiple digital marketing and web development projects. They will be proactive, organised, and able to build strong relationships, grow client budgets, and ensure high-quality delivery while collaborating effectively with internal teams.What's on OfferSalary: Up to £35k depending on experience + uncapped commissionHybrid working: 3 days per week in the Leeds officeHolidays: 25 days + bank holidays, plus your birthday offBenefits: Healthcare scheme, company pension contribution, flexible working hours, free parkingCulture & perks: Team socials, away days, ongoing training, and clear career progression opportunitiesWork with a creative, award-winning digital agency on diverse client projects spanning e-commerce, web development, and full-service digital marketing
