Planner Scheduler

City Building provides a range of repairs and maintenance, manufacturing, construction and refurbishment activities for Glasgow City Council and Wheatley Housing Group’s citizens and customers as well as other public, private and third sector organisations.City Building operates both the largest construction craft apprenticeship programme in Scotland, and Royal Strathclyde Blindcraft Industries (RSBi), one of the largest supported manufacturing businesses in Europe, around people, more than 50% of whom have a disability.Our accreditations include, ISO, ISO and ISO :. We are current recipients of a Queen’s Award for Enterprise Promoting Opportunity and Investors in Young People Platinum award. Both these accolades recognise our focus on investing in and growing a skilled staff base.An exciting opportunity has arisen within City Building for a Planner Scheduler. We are therefore, seeking applications for a dedicated and proactive individual. The Planner/Scheduler role is a key member within the Repairs and Maintenance Division of City Building Glasgow and will contribute to the provision of an excellent customer experience and an efficient repairs and maintenance service within the Wheatley Housing Group stock.The successful candidate will control the scheduling of trades operatives and will be responsible for ensuring the effective utilisation of the mobile solution, compliance with all appointment requests and ensuring a suitable level of workload is available for each trade operative. You will be required to be agile in the provision of this service based on daily occurrences that impact on planned arrangements and react to emerging situations. As a Planner/Scheduler, you will work alongside the team and your training will enable you to continually monitor the planning board for access to and completion of works and where required release previously retained availability to meet demand. Where spare capacity is shown, you will allocate work from the non-appointed category. You will ensure all resources are always utilised effectively. You will be responsible for maintaining efficient communication with all colleagues via phone calls and emails. Where work variations occur and first-time fix is not possible, you will liaise with the debrief manager to ensure the repair is re-arranged appropriately with the correct time, material, and resource to ensure customer satisfaction is maintained throughout the repairs process. You will also have to request the relevant works orders where required to ensure the repairs process is carried out to the highest standard and taken to completion. You will liaise with suppliers and subcontractors to ensure all aspects of the repair is delivered within City Building standards.Please refer to the Role Profile for further details on this role.You will be required to have a flexible approach to this role. Your contracted hours of work will be 35 hours per week to be worked to suit the needs of the business.This position is temporary for up to 6 months.As an employee of City Building, you will receive the following benefits:- A rewarding career with a competitive salary.- Access to contributory pension scheme – Strathclyde Pension Fund.- Excellent annual leave entitlement- Enhanced maternity, paternity, and adoption/shared parental leave.- Access to excellent health and wellbeing initiatives.- Access to a discounted gym membership.If you feel, you have the necessary skills and experience for this role then please forward your CV and a completed supporting statement to the People Services Team, by midnight on Wednesday 17th December .