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Finance & admin assistant - Ibis & Adagio Sutton Point

2 weeks ago

Sutton Coldfield, Birmingham, United Kingdom RBH Hospitality Management Full time
Finance & admin assistant - Ibis & Adagio Sutton Point

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

  • Discounted hotel room rates for you and your friends & family
  • An extra day's holiday for your birthday
  • Enhanced Maternity, adoption & shared parental leave
  • Course Sponsorship
  • 30% F&B discount at RBH hotels
  • Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid
  • Life Insurance
  • Employee Assistance Programme
  • Social and wellness events and activities all year round
  • Free meals on duty saving you over 1000 per year

And much much more

A DAY IN THE LIFE OF FINANACE AND ADMIN ASSISTANT AT OUR HOTEL

One of the key tasks is to ensure that all financial transactions from the previous day are accurately recorded in the company's accounting system. This includes processing invoices, updating financial spreadsheets, or reconciling accounts. Track spending, and ensure that expenses are aligned with the forecast. They may also assist in generating monthly or quarterly financial reports. Review and issue invoices for clients, ensuring that all payment terms are correctly documented. This involves checking that all details are correct, including billing information, amounts, and due dates. Reviewing payroll reports, closing time sheets and ensuring all data is accurate, and preparing payments for employees. Review employee expenses and process reimbursements. Assisting in gorup reservatios and contracts alongside the sales and revenue teams.Completing any other adin tasks that may be required.


WHAT WE NEED FROM YOU

Proven experience in reservations or revenue management within the hospitality industry, with a focus on driving occupancy and optimising revenueExcellent communication skills and a client-focused approach to handling bookings, guest queries, and VIP requestsAnalytical skills with the ability to interpret booking data and make strategic recommendations for rate adjustmentsProficiency in reservations systems (ideally Opera or similar) and CRM tools, with a keen attention to detailStrong organisational and multitasking skills, able to balance high call volumes with guest requests and team trainingFlexibility to work a variety of shifts, including weekends and holidays, to meet the needs of the businessA genuine enthusiasm for creating memorable guest experiences and ensuring smooth, efficient reservation processes

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com