Fundraising Administrator

4 days ago


Belfast, United Kingdom hays-gcj-v4-pd-online Full time

Your newpany This is an exciting opportunity to join a public sector organisation based in Belfast.Your new role As a fundraising administrator, you will be the first point of contact for supporters, providing a professional, friendly and timely service through phone, email and in-person enquiries. Reporting to the Engagement & Fundraising Lead, you will ensure donors feel valued, informed and supported throughout their fundraising journey.Working as part of a busy fundraising function, you will prepare supporter information packs, promote Gift Aid, coordinate iing queries, and maintain accurate donor data within the internal CRM. You will support volunteer involvement, contribute to fundraising events and activities, and ensure allmunications reflect the organisation’s aims and values.This is a highly varied role requiring strong administration,munication and organisational skills. You will also provide sensitive support to service users involved in fundraising and work closely with colleagues across the organisation to ensure an exceptional supporter experience.What you'll need to succeed EssentialExperience delivering high-quality donor care or customer service in a busy, time-sensitive environmentBackground in a fundraising or customer service-focused positionExcellent interpersonal andmunication skills, with the ability to build strong relationshipsStrong organisational abilities with confidence managing multiple prioritiesProficiency in Microsoft Word, Excel and PowerPointSelf-motivated, solutions-focused and able to use your initiativeDesirablePrevious experience using CRM or database systemsAwareness of how to work sensitively with vulnerable individualsSolid administrative and supporter-care skillsClear, effectivemunication, both written and verbalHigh accuracy and attention to detail, particularly with data and financial informationStrong relationship-building abilities and collaborative working styleEffective planning and workload management to meet deadlines and deliver excellent donor supportWhat you'll get in return Belfast-Based office£13 per hourA supportive teamFull-time hours (37)Temporary for 3 months with possibility of permanency


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