Field Service Engineer

13 hours ago

West Midlands, United Kingdom TEC Partners Full time

Job Title: Technical Customer Engineer / Field Service TechnicianDepartment: Product AssemblyReports to: Hiring ManagerLocation: Manchester / Leeds / Birmingham (field-based role)Start Date: ASAPAbout the RoleA leading global manufacturer of advanced precision equipment is seeking a skilled and customer-focused Field Service Technician (Technical Customer Engineer) to join their Product Assembly division. Covering the North and Midlands regions, you will install, commission, maintain, and support high-technology capital equipment at customer sites, helping clients achieve the best results from their investment.Key ResponsibilitiesInstall and commission precision equipment at customer locationsPerform maintenance, troubleshooting, and repairs to ensure maximum equipment uptimeProvide customer training, technical advice, and application supportBuild strong relationships as a trusted technical partnerAccurately complete service documentation and maintain recordsPlan and manage a flexible field-based schedule with significant travel (approx. 2-3 nights away per week)What's on OfferBase salary up to £40, per annum15% annual bonus paid quarterly (approx. £1, per quarter at target)25 days holiday plus 8 public holidays40-hour working week with flexible hoursCompany car (e.g., Ford Kuga) with £85/month employee contribution (no car allowance)Weekend overtime at 1.5x pay, with an extra 4 hours per night away from homeHotel expenses reimbursed reasonably (no fixed allowance, discretion applies)Pension scheme with 4% employer contribution (4% employee)Ideal Candidate ProfileTechnical qualification (HNC/HND or equivalent) in mechanical, electrical, or electronics engineeringProven field service or capital equipment experience preferredStrong technical problem-solving skills and a professional, customer-focused approachConfident working independently, managing your own schedule, and travelling frequentlyFull UK driving licence requiredWhy Apply?You'll join a world-class business at the forefront of precision technology, offering robust technical training and the chance to support leading-edge industrial equipment. This is an opportunity to develop your skills, work with cutting-edge products, and make a real impact on customers' success.

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