Complaints Administrator
2 weeks ago
Complaints Administrator OCOCOMAD_1764669121 Posted: 02/12/2025 Complaints Administrator 42.5 hours per week £30K per annumBased out of Whitechapel and Bromley £30,000 per annum Based out of Whitechapel 3 days per week & Bromley up to two days per week when required Key ResponsibilitiesSupport the PPM Supervisor by raising PPM tasks & follow on works while updating work notes accordingly.Handle all paperwork from engineers which may need scanning or laminating for physical logs. This includes health and safety tick sheets or certificates.Transfer and maintain accurate information across relevant client and company systems.Handle complaints, ensuring all associated tasks are carried out (logging, drafting responses, updating systems, correspondence, liaising with team to book complaints work in, speak with residents/clients, escalation where needed).Issue and coordinate letter drops for planned works or shutdowns including missed appointment vouchers.Provide professional communication with clients, tenants, and engineers, ensuring clear updates and resolutions.Provide additional administrative support to the contract team as required.Key skills and experience requiredExperience in an administrative roleStrong organizational skills with the ability to manage multiple tasks and deadlinesProficiency in Microsoft (Excel, Word, Outlook)Excellent communication skills, both written and verbalHigh attention to detail and accuracy in all administrative processesProactive and solution focused with a positive attitudeStrong problem-solving skills and ability to work under pressureExcellent time management and prioritization skills
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Complaints Administrator
7 days ago
Bromley, United Kingdom The Construction Index Ltd Full timeComplaints Administrator £30,000 per annum Based out of Whitechapel 3 days per week & Bromley up to two days per week when required Key Responsibilities Support the PPM Supervisor by raising PPM tasks & follow on works while updating work notes accordingly. Handle all paperwork from engineers which may need scanning or laminating for physical logs. This...
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Complaints Administrator
1 week ago
Bromley, United Kingdom Daniel Owen Ltd Full timeComplaints Administrator42.5 hours per week£30K per annumBased out of Whitechapel and Bromley Based out of Whitechapel 3 days per week & Bromley up to two days per week when required Key Responsibilities Support the PPM Supervisor by raising PPM tasks & follow on works while updating work notes accordingly. Handle all paperwork from engineers which may need...
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Complaints Administrator
2 weeks ago
Bromley, Greater London, United Kingdom Daniel Owen Ltd Full timeComplaints Administrator 42.5 hours per week £30K per annum Based out of Whitechapel and Bromley £30,000 per annum Based out of Whitechapel 3 days per week & Bromley up to two days per week when required Key Responsibilities Support the PPM Supervisor by raising PPM tasks & follow on works while updating work notes accordingly. Handle all...
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Complaints Handler
3 weeks ago
Bromley, United Kingdom Foresters Financial Careers Full timeAs ourComplaints Handler, you will be at the forefront of investigating, managing, and resolving customer complaints with professionalism, accuracy, and empathy. Youll take ownership of cases from start to finish gathering evidence, analysing information, and identifying root causes to ensure fair and timely outcomes. Alongside this, youll provide vital...
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Complaints & Admin Coordinator (Hybrid)
7 days ago
Bromley, United Kingdom The Construction Index Ltd Full timeA construction services company is seeking a Complaints Administrator to support administrative tasks linked to property management. The role includes logging complaints, providing communication to clients, and processing paperwork. Ideal candidates should have strong organizational and communication skills, proficiency in Microsoft Office, and a proactive...
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Complaints Handlers
22 hours ago
Bromley Town, United Kingdom Foresters Financial Full timeAs our Complaints Handler, you will be at the forefront of investigating, managing, and resolving customer complaints with professionalism, accuracy, and empathy. You’ll take ownership of cases from start to finish – gathering evidence, analysing information, and identifying root causes – to ensure fair and timely outcomes. Alongside this, you’ll...
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Bromley, United Kingdom Daniel Owen Ltd Full timeA leading administrative services provider is seeking a Complaints Administrator based in Bromley and Whitechapel. The role involves supporting the PPM Supervisor, handling paperwork, and managing client communications effectively. Required skills include administrative experience, proficiency in Microsoft Office, strong organizational abilities, and...
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Practice Administrator
1 day ago
Bromley, United Kingdom Dysart Surgery Full timeWe are seeking a Practice Administrator to join our team at Dysart Surgery. In this pivotal role, you will oversee the daily operations of our practice, ensuring that we continue to provide exceptional patient care while maintaining efficient administrative processes. **Main duties** Assisting the Practice Manager to oversee the smooth running of the...
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Technical Administrator
3 days ago
Bromley, United Kingdom Foresters Financial Full time**Summary of Role** The purpose of the role is to provide technical and administrative support services to the New Business team to support this team in providing excellent customer service measured against service standards. You will produce required reports from our New Administration System (NAS) and work with the New Business team to raise any system...
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Administration Role
2 weeks ago
Bromley, United Kingdom Ambient Support Full time**Location: Bromley South** **Salary: £19,199 Pro Rata based on a 38 hour week** **Hours: 25 hours Per week over a 5 day week** **Benefits**: - **Extensive access and support to recognised qualifications**: - **5.6 weeks (28.0 days pro rata for hours worked) annual leave per annum. No additional leave is given for bank holidays.**: - **Employee...