Reception Officer
3 days ago
Reception Officer Ref: HM7061 Salary: £23,957 - £25,532 Contract Type: Temp to PermLocation: Ashford We are looking to recruit a friendly, welcoming, and enthusiastic RECEPTION OFFICER to join a motivated and professional administration team that delivers outstanding customer service to a variety of self-pay, private medical insured, and NHS patients. Job Purpose: The Reception Officer will provide a professional, welcoming and polite reception service for all visitors and staff. You will filter and direct calls accordingly in a calm and timely manner whilst assisting with other daily reception tasks in line with the requirements of the role. Additional Job Information: Based mainly at the Ashford site, with occasional cover required at their Canterbury site. In addition, there will be a small number of occasions where you may be needed to travel to the Margate site, so a driving licence and own transport is a must. Salary Details: Full time – 37.5 hours per week Offered on a temp to perm basis, so 12 weeks on a temporary basis then transferring to over permanent. Salary: £23,957.00 - £25,532.00 depending on experience and qualifications. There will be a requirement to work weekends as clinics dictate, but on a rota system, with the team. Enhancements: attractive enhancements of 30% for Saturday working and 60% for Sunday working is applied, for any weekend working you are rostered for Knowledge & Experience we are seeking: Essential Skills Knowledge/experience in a healthcare/medical environment Experience of booking appointments Strong IT skills MS Office Exceptional customer service skills Proven track record of delivering service beyond all expectations Proven experience working with the public both face to face and over the phone Maths & English (GCSE or equivalent) grade C or above The ability to travel between sites transport (ie. Ashford & Canterbury with a very occasional requirement to travel to Margate site). Desirable Skills NVQ level 2 or 3 in Customer Service Previous experience of leading a team Essential Attributes Outstanding communication skills Polite and confident telephone manner Organised and methodical approach Team Player The ability to act on own initiative Self-motivated If you have the essential skills outlined above and would like to be part of this professional administration team, please email an up to date CV asap. Recruitment Solutions (Folkestone) Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy and Disclaimers which can be found on our website. APPLY
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