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IT Support Engineer

2 weeks ago

Bradford, Bradford, United Kingdom CV Screen Full time

IT Support Engineer - MSP (49717_GW)

Overview

Reference
49717_GW

Salary
to £30,000

Job Location
- United Kingdom -- England -- North East England -- Northumberland -- Bradford

Job Type
Permanent

Posted
20 May 2024

IT Support Engineer - MSP
Bradford
Up to £30,000

CV Screen is looking for an IT Support Engineer with experience working in an MSP to join a tech solutions company based in Bradford. You will join an established and successful business where there is ample opportunity for training and progression. 

ROLE RESPONSIBILITIES

Monitor, review and resolve technical support tickets and calls Work autonomously Management of tickets escalated to 3rd parties both internally and externally Liaise with presales to offer advice and solutions to customer issues Occasional client site visits to support project work and deliver technical resolutions Provide support to junior team members 

REQUIREMENTS

Microsoft 365 Product suite Microsoft Azure cloud services Knowledge of Windows 10 and Microsoft Server

SALARY
 To £25,000 - £30,000

OFFICE LOCATION
 This is a hybrid role, with at least 3 days working in the offices which are based in Bradford.