Customer Service Assistant- Temporary, Orpington

1 week ago

Orpington, United Kingdom Office Angels, UK Full time

Temporary Customer Services Assistant - Orpington Join Our Clients Team as a Customer Services Assistant Are you a proactive and customer-focused individual looking to make a difference? Our client, a leading specialist in financial products, is seeking an enthusiastic individual to join their team in Orpington.Position Details:Contract Type: TemporaryHourly Rate: From £13Hours: 9am-5pmDays: Monday - FridayKey Responsibilities: As a Customer Services Assistant, you will play a vital role in achieving financial and non-financial targets. Your tasks will include:Engaging with customers and prospects to provide product information and support through the application processBuilding relationships with customers, answering queries, and addressing new product and renewal inquiriesProcessing new business applications and ISA transfers while ensuring timelines and quality standards are metHandling inbound and outbound calls with accuracy and professionalismMaintaining detailed records through data input and scanning of correspondenceCollaborating with the Field Team to enhance knowledge of the Police affinity groupAssisting with service improvement initiatives and any additional duties assigned by the Chief Executive OfficerWhat We're Looking For: To thrive in this role, you should possess:A strong customer service backgroundExcellent communication skills, with the ability to remain calm under pressureStrong attention to detail and proficiency in MS OfficeA results-driven mindset with excellent time management skillsThe ability to adapt to fluctuations in workload and work effectively as part of a teamKey Soft Skills/Behaviours:Customer-focused with a keen understanding of their needsA self-starter who is forward-thinking and organisedGood interpersonal skills to support both customers and colleaguesPassionate, positive, reliable, and enthusiasticAbility to use initiative and influence effectivelyHow to Apply: If you're excited about this opportunity, please submit your application today ️Alternatively email your CV into Let's make a difference together Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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