IBA Client Account Handler

1 week ago

London, United Kingdom hays-gcj-v4-pd-online Full time

Your newpany A leading specialist insurance broker based in London, known for its vibrant culture, flexible working model, andmitment to employee development. With a hybrid setup (typically 2–3 days in the office), this organisation offers a dynamic environment where your skills are valued and your growth is supported. Diversity, innovation, and collaboration are at the heart of everything they do. Your new role As an IBA Client Account Handler, you’ll manage a portfolio of client accounts across multiple brands, acting as the financial backbone of the business. You’ll be responsible for: Investigating and allocating cash Driving credit control and ensuring timely debt collection Managing payments for claims and return premiums Producing accurate and timely management information (MI) Liaising with internal teams and external stakeholders to resolve queries️ Ensuringpliance with FCA CASS 5 Client Money Rules️ Maintaining up-to-date accounting ledgers and records Building strong relationships to support financial performanceThis is a hands-on role where your attention to detail, resilience, andmunication skills will make a real impact.What you'll need to succeed Proven IBA experienceStrong MS Office skillsKnowledge of Global XB (preferred)Excellentmunication and stakeholder management skillsA proactive, professional, and determined approachWhat you'll get in return 10% employer pension contribution (with 5% employee input) Generous annual leave entitlement Private medical insurance Annual bonus scheme Discounts at major retailers, gyms, restaurants, and more ️Access to wellbeing programs and career development support A lively, inclusive culture with regular social events and recognition initiatives

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