Operations Desk Controller
2 weeks ago
Operations Desk Controller Location: Longwell GreenHours: Monday – Friday, 8:30am – 5:00pmSalary: £27,835 per annumBenefits: Free on-site parking About the Role We’re looking for an organised and proactive Operations Desk Controller to support our Service Department. You’ll coordinate engineers, schedule customer servicing, and ensure smooth, efficient operations. Excellent communication and organisation skills are essential. Key Responsibilities Schedule and coordinate all customer service jobs efficiently Allocate engineers and equipment to meet customer requirements and maximise resources Organise breakdown repairs and order parts, liaising with Sales and Parts Support teams Process monthly service jobs from audit reports Raise quotations following service visits when needed Quality-check service reports and job sheets for invoicing and budget tracking Produce Risk Assessments and Method Statements using company templates Ensure all SLAs and KPIs are met and maintain records of performance Contribute to continuous improvement initiatives within the department Skills & Experience Excellent organisational and communication skills Strong customer focus with the ability to build lasting relationships Ability to multitask and work well under pressure Good commercial awareness to maximise profitability and spot new business opportunities Experience with CRM systems such as SAP, Kerridge, or Microsoft Dynamics 365 Ability to work collaboratively with colleagues across departments Interest in mechanical or electrical equipment is advantageous Benefits Bonus scheme Training, upskilling, and career progression opportunities Company pension scheme Private medical scheme Life assurance scheme with healthcare and wellbeing support 23 days annual leave (plus bank holidays), increasing with length of service
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Operations Desk Controller
1 week ago
Bristol, United Kingdom Alexander Mae HR Ltd Full timeOperations Desk Controller Warmley, Bristol (BS30) £27,815 + excellent benefits Full-time, office-based We are supporting a well-established, employee-owned engineering business to recruit an Operations Desk Controller. This is a key role within their busy Service Department, helping to plan and coordinate service engineers and ensuring customers receive an...
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Operations Desk Controller
1 week ago
Bristol, United Kingdom Alexander Mae (HR) Full timeOperations Desk ControllerWarmley, Bristol (BS30)£27,815 + excellent benefitsFull-time, office-basedWe are supporting a well-established, employee-owned engineering business to recruit an Operations Desk Controller. This is a key role within their busy Service Department, helping to plan and coordinate service engineers and ensuring customers receive an...
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Operations Desk Controller
1 week ago
Bristol, United Kingdom Alexander Mae (HR) Ltd Full timeOperations Desk ControllerConsidering making an application for this job Check all the details in this job description, and then click on Apply.Warmley, Bristol (BS30)£27,815 + excellent benefitsFull-time, office-basedWe are supporting a well-established, employee-owned engineering business to recruit an Operations Desk Controller. xsabvtc This is a key...
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Operations Desk Controller
1 week ago
Bristol, United Kingdom Alexander Mae (HR) Ltd Full timeJob DescriptionOperations Desk ControllerWarmley, Bristol (BS30)£27,815 + excellent benefitsFull-time, office-basedWe are supporting a well-established, employee-owned engineering business to recruit an Operations Desk Controller. This is a key role within their busy Service Department, helping to plan and coordinate service engineers and ensuring customers...
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Operations Desk Controller
1 week ago
Bristol, United Kingdom Pertemps Bond Full timeOperations Desk Controller Location: Longwell Green Hours: Monday – Friday, 8:30am – 5:00pm Salary: £27,835 per annum Benefits: Free on-site parking About the Role We’re looking for an organised and proactive Operations Desk Controller to support our Service Department. You’ll coordinate engineers, schedule customer servicing, and ensure smooth,...
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Hire Desk Controller
2 weeks ago
Bristol, United Kingdom MGF Full timeMGF are currently seeking to recruit a **Hire Desk Controller** to join the Hire Desk team at our **Avonmouth Bristol Depot**. Reporting to the Hire Desk Manager and supporting the Depot Operations Manager, as a **Hire Desk Controller** you will provide an efficient and effective service on the Hire Desk to assist the team with their activities. **Your...
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Hire Desk Controller
7 days ago
Bristol, United Kingdom MGF Full time**Hire Desk Controller** **Location: Bristol** **Salary: £24,000 - £27,500** **Working Hours: Monday to Friday, 40 Hours Per week.** Do you have a passion for customer service, possess great communication and organisation skills, and thrive in a fast-paced environment? We have just the role for you! We are MGF - a national Shoring Solutions, Lifting &...
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Operations Desk Controller
1 day ago
Bristol, United Kingdom Power Electrics (Bristol) Ltd Full time**Job Title: Framework Operations Desk Controller** **Reports to: Utility Services Manager** **Hours: Full Time** **Location: Bristol** **Job Purpose**: Power Electrics is the largest generator specialist in the South West. The main focus of this role is to assist and support the Service Department and its team of generator service engineers, planning and...
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Operations Desk Controller
1 day ago
Bristol, United Kingdom Power Electrics (Bristol) Ltd Full time**Job Title: Operations Desk Controller** **Reports to: Aftermarket Ops Manager** **Hours: Full Time** **Location: Bristol** **Job Purpose**: Power Electrics is the largest generator specialist in the South West. The main focus of this role is to assist and support the Service Department and its team of generator service engineers, planning and scheduling...
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Service Operations Desk Coordinator
1 week ago
Bristol, United Kingdom Pertemps Bond Full timeA local recruitment agency is seeking a proactive Operations Desk Controller to enhance the efficiency of their Service Department in Bristol. This role involves scheduling customer service jobs and coordinating engineers to meet client needs. Candidates should have excellent organisational and communication skills, a strong focus on customer satisfaction,...