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Temporary Customer Service Scheduler
2 weeks ago
3 month temp to perm opportunityWeekly payAbout Our ClientThis organisation operates within the energy & natural resources industry and is recognised as a medium-sized company with a strong presence in its sector. The company is committed to delivering quality customer service and operational excellence.Job DescriptionManage and coordinate service schedules efficiently to meet customer requirements.Communicate with customers to confirm service appointments and address any scheduling queries.Collaborate with internal teams to ensure smooth scheduling and resource allocation.Track and update scheduling information in the system accurately and in a timely manner.Resolve scheduling conflicts and escalate issues when necessary.Provide outstanding customer service while handling enquiries professionally.Maintain clear and effective communication with field teams to ensure service delivery.Contribute to process improvements and suggest ways to enhance scheduling efficiencyThe Successful ApplicantA successful Customer Service Scheduler should have:Previous experience in a scheduling, coordination, or customer service role.Strong organisational and time management skills.Excellent communication abilities, both written and verbal.Proficiency in using scheduling software or similar tools.Problem-solving skills with a proactive approach to challenges.A positive attitude and a commitment to delivering exceptional customer service.Can commit to an initial temporary based opportunity. Please note we are not able to accept applications of candidates who have notice to serve. What's on OfferTemp to perm opportunity.Competitive hourly rate & weekly pay.Free on-site parking.
