Housing Support Officer

1 week ago


StocktononTees, United Kingdom Niyaa People Full time

Housing Support OfficerStep into a meaningful contract role supporting women and children fleeing domestic abuse as a Housing Support Officer. This position offers structured working hours, a supportive team environment and the potential to go permanent. You'll be working within a specialist refuge service, focusing on safety, recovery, tenancy sustainment and emotional support.This is an ideal opportunity for an experienced Housing Support Officer who can remain empathetic, professional and confident in a women-only accommodation setting, providing both practical housing guidance and trauma-informed support.In this position as a Housing Support Officer, you will be:Supporting residents within a women-only supported accommodation serviceDeveloping support and safety plans tailored to individual needsDelivering one-to-one and group support to build confidence and wellbeingSupporting customers with benefits, money management and housing-related mattersEnsuring all safeguarding and risk protocols are followed at all timesWorking alongside specialist domestic abuse services and partner agenciesI'd love to speak to anyone who has experience as a Housing Support Officer or within:Domestic abuse supportSupported housingRefuge or crisis accommodationSafeguarding and risk managementLone working environmentsRole Details:Contract: 4-month agency contract with potential extension and possible temp-to-permHours: 37 per weekRota: Monday to Friday, 9am-7pm (on rotation) plus on-call standbyLocation: County DurhamRate: £17-£19 per hour umbrellaSalary FTE: £24,955 plus bank holiday and call-out ratesEnd date: 31 January 2026 (potential extension to March 2026)This post is open to women only under the Equality Act 2010, Schedule 9, Part 1. DBS and references will be required.If this Housing Support Officer role sounds like your next move, apply now or contact Tiyana at



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