Hotel Revenue

Hotel Real Estate fund: Investor-Owner-Manager; trophy assets across EuropeAnalysis , Strategy & Operational improvement for high-end HotelsAbout Our ClientOur client acquires, manages and operates high grade hospitality assets (€100-€500m hotels) in key cities around Europe. They're committed to delivering outstanding experiences for their customers and expanding their portfolio through organic growth in key locations. They are a specialist investor with a long-term view and globally recognised (Top 5) institutional backing.Job DescriptionThis role manages detailed, task-driven processes such as data collection and analysis, presentation preparation, and post-meeting follow-up on a monthly and quarterly basis. On the commercial side, it oversees forecast coordination, reporting cycles, and strategic initiatives- adding value through report building, data validation, commentary drafting, and action tracking. Operationally, it supports guest satisfaction, service delivery, and cost optimisation, playing a key role in turning strategy into results.General / Cross-functionalOwn the full cycle for monthly business reviews, quarterly commercial deep dives, and restaurant & bar performance reviews- managing timelines, inputs, data consolidation, presentation decks, commentary drafts, and presentation qualityProduce concise pre-meeting summaries for leadership, visualising key performance trends, cost risks, and opportunity areasDevelop reporting and presentations for internal and external purposes, including board meetings, with a focus on continuous improvementTake structured meeting notes and maintain a central action tracker, recording agreed actions, deadlines, and responsible partiesEscalate overdue or blocked actions to relevant department headsCommercialManage the master forecast tracker: gather hotel inputs, validate formulas and comments, align deadlines, and ensure timely upload to FairmasCoordinate with hotel teams to ensure commentary meets expectations- clearly explaining variances ('why and what') before submissionPerform variance analysis across key metrics (e.g. YoY, budget, forecast, STR, guest mix, segment performance), highlighting anomalies and recommending correctionsIdentify untapped revenue opportunities by analysing STR data, channel performance, up-selling results, and segment mix- suggesting targeted actionsIntegrate OKR reporting into monthly and quarterly cycles by updating dashboards and reportsTranslate commercial strategies into operational actions, linking guest satisfaction, service quality, cost controls, and up-selling performanceLiaise with hotel-based commercial leads to gather and refine inputs for planning, reporting, and performance trackingOperationsSupport hotel openings and renovations by tracking milestones and dependenciesEvaluate up-selling performance using POS and pre-arrival data, premium room sales, and F&B metrics- recommending revised incentive structuresAssist in implementing a hotel compliance framework, including a tracker and cyclical follow-up checksCollaborate on solutions to audit findings, guest experience gaps, and service delivery risksMonitor operational KPIs with commercial impact (e.g. service scores, guest feedback, audit compliance) and integrate into portfolio reportingLiaise with hotel-based operational leads to gather and refine inputs for planning and performance trackingSupport roll-out of LQA across the portfolio- developing analysis and optimisation strategiesWork with the Sustainability team and Head of Operations to implement environmental strategies and ensure hotel teams follow guidanceSystem & Data ManagementPull, clean, and consolidate data from Opera, BI tools, Excel trackers, and other relevant sourcesMaintain central dashboards, trackers, and tools for portfolio performance, commercial delivery, and forecast accuracyIdentify and implement improvements to reporting processes and system outputsBuild and test new tools, dashboards, or analysis frameworks- ensuring scaleability and usabilitySupport light implementation of automation or AI tools for reporting and insight generation, including vendor testing, AI commentary drafts, and Excel macrosThe Successful ApplicantThe successful Hotel Revenue & Ops Associate should have:· 4-6 years' work experience (ideally including pre-covid), in commercial or operational support roles at Hotels, Area or Cluster level.· Revenue management or commercial analysis (Hotels) background with operational exposure preferred.· Understanding of hotel P&L structure and key performance metrics essential.· Advanced Excel and strong PowerPoint skills.· Demonstrated ability to manage multiple priorities with strong organisational skills.· High attention to detail and comfort with numerical analysis.· Strong written and verbal communication.What's on OfferCompetitive basic salaryAnnual bonuses (subject to year on year increments)Market-leading benefitsExcellent in-house & external training / professional courses.For the right, successful candidate our client has the ability to sponsor an existing visa.