Customer Service Agent

3 days ago

Kilmarnock, United Kingdom Pertemps Full time

Position: Customer Service Agent Location: Kilmarnock (Hybrid) Salary: £25,000 + monthly bonusStart date is 5th of January 2026, interviews happening now Pertemps are currently working with a global financial services organisation, who are looking for Customer Solutions Agents to join their busy team. We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. You must be confident navigating various systems, and confident speaking on the phone.This company and role will offer you the opportunity to come in and progress to your strengths. If you are an outcome focused and confident individual then I want to hear from you This role will be working in a collaborative team who are always looking to upskill If you are Ayrshire based and looking for an opportunity in the local area then apply below to hear more We are keen to speak to those from Customer Service, Retail and Hospitality backgrounds Overview of some benefits:Salary: £25,000 pa and opportunity to earn up to £300 bonus per monthHybrid working 3 days in our Kilmarnock office and 2 days working at home (after 3 months)37.5 hours per week (Mon-Thu Shifts across 8am – 8pm, Fri 9am – 5pm & 1 in 3 Sat 8am – 2pm)28 days holidays (increasing to 31 days after 5 years)Pension (5% employee and minimum 4% employer contributions)Life Assurance (3 x annual salary)Free medical, dental and optical healthcare cash plan ResponsibilitiesManage a pipeline of both inbound and outbound calls to resolve customer queries.Create strong and trustworthy relationships with customers.Navigate and update relevant systems with customer information.Work to achieve set KPIs, ensuring these are met on a weekly basis.Ensure adherence to company policies and procedures. Skills and ExperienceDriven and Confident individual, willing to learn new skills.Strong Customer Service experience.Experience working to meet set KPIs.Available for Monday-Friday and occasional Saturday Shifts.Strong Computer Skills You must be able to pass a credit check and disclosure check to be successful in this position.

  • Customer Service Agent

    7 days ago

    Kilmarnock, United Kingdom Pertemps Scotland Full time

    Position: Customer Service Agent Location: Kilmarnock (Hybrid) Salary: £25,000 + monthly bonus Start date is 5th of January 2026, interviews happening now! Pertemps are currently working with a global financial services organisation, who are looking for Customer Solutions Agents to join their busy team. We are keen to speak to hardworking and driven...

  • Customer Service Agent

    2 weeks ago

    Kilmarnock, United Kingdom Pertemps Scotland Full time

    Position:Customer Service Agent Location:Kilmarnock (Hybrid) Salary:25,000 + monthly bonus Start date is 5th of January 2026, interviews happening now! Overview of some benefits Salary:25,000 paand opportunity to earn up to300 bonusper month Hybrid working3 days in our Kilmarnock office and 2 days working at home (after 3 months) 37.5hours per week (Mon-Thu...

  • Customer Service Agent

    3 days ago

    Kilmarnock, United Kingdom Pertemps Scotland Full time

    Position:Customer Service AgentLocation:Kilmarnock (Hybrid)Salary:25,000 + monthly bonusStart date is 5th of January 2026, interviews happening now!Pertemps are currently working with a global financial services organisation, who are looking for Customer Solutions Agents to join their busy team. We are keen to speak to hardworking and driven individuals who...

  • Customer Solutions Agent

    1 day ago

    Kilmarnock, United Kingdom Pertemps Scotland Full time

    Pertemps are currently working with a global financial services organisation, who are looking for Customer Solutions Agents to join their busy team. We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. You must be confident navigating various systems, and confident speaking on...

  • Customer Solutions Agent

    4 days ago

    Kilmarnock, United Kingdom Pertemps Scotland Full time

    Job DescriptionPertemps are currently working with a global financial services organisation, who are looking for Customer Solutions Agents to join their busy team. We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. You must be confident navigating various systems, and confident...

  • Hybrid Customer Service Agent with Monthly Bonus

    2 weeks ago

    Kilmarnock, United Kingdom Pertemps Scotland Full time

    A customer service recruitment agency in Kilmarnock is seeking a Customer Service Agent. The role offers hybrid working, with 3 days in the office and 2 from home. You will manage customer queries through inbound and outbound calls, build relationships, and ensure adherence to KPIs. Strong customer service experience and computer skills are essential. The...

  • Customer Solutions Agent

    5 days ago

    Kilmarnock, United Kingdom Pertemps Scotland Full time

    Pertemps are currently working with a global financial services organisation, who are looking for Customer Solutions Agents to join their busy team. We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. xsabvtc You must be confident navigating various systems, and confident...

  • Experienced Estate Agent

    3 days ago

    Kilmarnock, United Kingdom Donald Ross Estate Agents Full time

    **Join Our Team at Donald Ross Residential Estate Agents!** Are you an experienced estate agent looking for a new and exciting opportunity? Donald Ross Estate Agents is seeking passionate, driven individuals to join our dynamic team! **Position: Experienced Estate Agent** **Location: Ayrshire** **About Us**: Donald Ross Estate Agents is a leading name in...

  • Call Centre Agent

    3 weeks ago

    Kilmarnock, United Kingdom Pertemps Scotland Full time

    Position: Customer Solutions Agent Location: Kilmarnock (Hybrid) Salary: £25,000 + monthly bonus Start date is 5th of January 2026, interviews happening now! Pertemps are currently working with a global financial services organisation, who are looking for Customer Solutions Agents to join their busy team. We are keen to speak to hardworking and driven...

  • Call Centre Agent

    2 weeks ago

    Kilmarnock, United Kingdom Pertemps Scotland Full time

    Position: Customer Solutions Agent Location: Kilmarnock (Hybrid) Salary: £25,000 + monthly bonus Start date is 5th of January 2026, interviews happening now! Pertemps are currently working with a global financial services organisation, who are looking for Customer Solutions Agents to join their busy team. We are keen to speak to hardworking and...