Customer Service Advisor

2 days ago

Great Yarmouth, United Kingdom P+S Personnel Full time

Job description P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting a Customer Service Advisor to join their team based in Great Yarmouth on a full time, permanent basis.Role Summary:The ideal fit for this role will have a background in customer services and/or sales and be confident speaking with and supporting customers. But more important is finding someone passionate about delivering a positive customer experience that exceeds expectations. You will receive ongoing training and support from day 1 to help you understand the business and to support your professional development.Main Responsibilities:Dealing with customer enquiries and requests via email, phone and online chat.Supporting the Sales team by processing orders and providing quotes for customers.Resolving customer issues in a timely and professional manner.Person Specification:Have an excellent work ethic.Be polite, honest and personable.Have fluent, confident and upbeat phone etiquette.Be familiar with using a PC and have great written English.Ideally have previous experience in Customer Service and/or Sales roles. Working Hours and Benefits:Monday – Thursday 8:30 - 17:30 and Friday 8:30 - 16:30The role has a competitive starting package and clear opportunity to progress.If this is a role you are interested in, please apply online ensuring your CV is up to date. Share this job

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