Income Officer

1 day ago

Rhyl, United Kingdom hays-gcj-v4-pd-online Full time

We're seeking a pro-active and experienced Ie Officer in North Wales to support our social housing client on a temporary basis. This is a full-time role, working 37 hours per week on a hybrid basis. You will have a minimum office requirement of 2 x days per week, and will be required to carry out face-to-face tenant visits across your area, so will require a driving licence with valid business insurance. Key responsibilities: Monitor your own caseload of customer rent accounts and identify tenants at risk of arrears Making early contact with tenants to prevent arrears from escalating and offer tenancy sustainment support, negotiating affordable payment plans where possible tailored to individual circumstancesProvide guidance on benefit entitlements including UC, signposting to external support agencies where appropriateLiaise with external partners including local authorities and DWP to resolve benefit queries Work collaboratively with internal teams such as Housing and Tenancy Support Attend case reviews and contribute to action plans for sustaining tenanciesWhat you'll need to succeed Experience in an Ie Recovery/Arrears or Tenancy Sustainment role within social housingA good knowledge of housing, ie management and welfare benefits Strongmunication and negotiation skills Ability to manage a varied caseload and prioritise effectively Driving licence with valid business insurance and access to own vehicle What you'll get in return Weekly pay Option to be paid PAYE or Umbrella Hybrid working with mileage reimbursement

  • Sales Office Assistant

    3 days ago

    Rhyl, United Kingdom Thorncliffe Building Supplies Ltd Full time

    **Hours**: Monday-Friday 7:00am-5:00pm, alternate Saturdays 7:00am-12:00pm **Holidays**: 25 days annual leave plus bank holidays **Salary**: Competitive (dependent on experience) **About the Role** We’re looking for a motivated and customer-focused **Sales Office Assistant** to join our busy builders merchants team. You’ll play a key role in supporting...

  • Occupational Health Clerical Officer

    2 weeks ago

    Rhyl, United Kingdom Betsi Cadwaladr University Health Board Full time

    To provide a comprehensive reception, administration and clerical service for the occupational health and wellbeing team, as part of a multidisciplinary team in the co-ordination, provision and delivery of an effective, high quality occupational health and wellbeing service to the health board and external contracts. To ensure confidentiality is maintained...

  • Receptionist - Multi Site

    7 days ago

    Rhyl, United Kingdom Lyons Holiday Parks Full time

    **Job Summary** **Duties** - Greet and welcome visitors in a warm and professional manner. - Answer and direct phone calls with excellent phone etiquette. - Manage appointment scheduling and maintain the reception area. - Perform clerical duties including data entry, filing, and document management. - Handle incoming and outgoing correspondence...

  • Receptionist

    5 days ago

    Rhyl, United Kingdom Autovale Tyres Ltd Full time

    **Job Summary** **Duties** - Greet and welcome visitors in a warm and professional manner. - Answer incoming calls, directing them to the appropriate personnel while maintaining excellent phone etiquette. - Manage the reception area, ensuring it is tidy and presentable at all times. - Perform clerical duties such as filing, data entry, and maintaining...

  • Administrative Assistant

    2 weeks ago

    Rhyl, United Kingdom Betsi Cadwaladr University Health Board Full time

    To be an effective member of a multidisciplinary School Nurse Team in Rhyl that promote the health and wellbeing of children in a designated caseload. To provide and organise a comprehensive high level, efficient, accurate and prompt administrative service to the School Nursing and assist in the smooth running of the service.To work flexibly to meet service...

  • Administrator & Finance Coordinator

    10 hours ago

    Rhyl, Denbighshire, United Kingdom Making Sense CIO Full time

    Administrator & Finance CoordinatorPart-Time: 8 hours per weekLocation: North Wales (flexible/home-based working available)Fixed Term ContractPay Rate: £16 per hourAbout Making Sense CIOMaking Sense CIO is an artist-led charity specialising in multi-sensory communication, community cohesion and co-production.Our core vision is to:Create accessible sensory...

  • Customer Service Co-ordinator

    1 week ago

    Rhyl, United Kingdom Dŵr Cymru Welsh Water Full time

    Job Requisition Number 8241Work Type Temporary (12 month FTC)Job Function Customer ServicesSalary Range£27,089.00Base Kinmel ParkClosing Date 23:59 on 11/12/2025What you'll be responsible forAs a Customer Service Co-ordinator, You WillTake local ownership for resolving all customer issues and delivering excellent customer service.Assist the unit in...

  • Customer Service Co-ordinator

    2 weeks ago

    Rhyl, United Kingdom Dŵr Cymru Welsh Water Full time

    City: Rhyl Address: Rhyl, Wales, GB, LL18 5TQ Job Requisition Number 8241 Work Type Temporary (12 month FTC) Job Function Customer Services Salary Range£27,089.00 Base Kinmel Park Closing Date 23:59 on 11/12/2025 What you’ll be responsible for Take local ownership for resolving all customer issues and delivering excellent customer service. Assist the unit...

  • Customer Service Co-ordinator

    2 weeks ago

    Rhyl, Denbighshire, United Kingdom Dŵr Cymru Welsh Water Full time £27,089 - £37,812 per year

    Job Requisition Number8241Work TypeTemporary (12 month FTC)Job FunctionCustomer ServicesSalary Range£27,089.00BaseKinmel ParkClosing Date23:59 on 11/12/2025*What you'll be responsible forAs a Customer Service Co-ordinator, You Will*Take local ownership for resolving all customer issues and delivering excellent customer service.Assist the unit in contacting...

  • Customer Service Co-ordinator

    2 weeks ago

    Rhyl LL TQ, United Kingdom Dwr Cymru Welsh Water Full time £27,000 - £37,000 per year

    Customer Service Co-ordinatorDate: 5 Dec 2025Company: DWR Cymru Cyfyngedig Welsh Water PlcCity: RhylAddress:Rhyl, Wales, GB, LL18 5TQJob Requisition Number8241Work TypeTemporary (12 month FTC)Job FunctionCustomer ServicesSalary Range£27,089.00BaseKinmel ParkClosing Date23:59 on 11/12/2025What you'll be responsible forAs a Customer Service Co-ordinator, you...