Parking Department and Complaints Officer

1 week ago


Greater London, United Kingdom Colbern Limited Full time

Our client is looking for an experienced Parking Dept and Complaints Officer2 days in the office Parking admin dealing with PCNs CANDIDATE MUST HAVE AT LEAST 1 YEAR OF PARKING SERVICES BACK OFFICE EXPERIENCE This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. As a member of the Parking debt and complaints team, they deliver a timely and effective service for the Parking and Network Management team and the wider council. The post holder will be expected to produce work to a consistently high standard and to use their experience, knowledge and aptitude to the weigh up the evidence in each case, whether is a complaint, a members enquiry or an appeal against a Penalty Charge Notice (PCN) at the warrant stage where Enforcement Agents have been engaged, As well as reconciling and monitoring parking income and Enforcement Agent performance. Such as responding to Statements of Truth (SOT); N244, Liaising with TEC, Local county court, Liaising with Enforcement agencies and Breathing Space, DRO. Dealing with the correspondence and stage 1 complaints at the Warrant of Control (WoC) stage. Knowledge of the parking legislation, including CPR 75 PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer


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