Customer Service Advisor
3 days ago
Our client is a successful and well-established company based in Redditch. Due to their continued success, we are looking for a confident, positive and pro-active Customer Services Coordinator to join the experienced and dedicated team. If you have customer service, coordination or account management experience, this is an exciting opportunity to be considered.Customer Services key duties include: - Make daily outbound calls to ensure co-ordination with customers and installers during installations.Receive phone calls from customers answering any general enquiries and complaintsLiaise with Project Managers to ensure work is completed on timeWork towards and achieve targets, Key Performance Indicators (KPI’s) for your regionLog service calls and issues accurately in CRM systemEnsure remedials are completed to customers satisfactions before signing jobs offAccurately update systems and reportsMonitor and track status of all installsExecute all elements of the installation process to provide extraordinary customer experienceBe the point of contact to follow-up any issues arising during installations in the cluster regionUndertake the collection of monies from customers related to installations in the cluster regionSupport to ensure any outstanding works are completed within a reasonable time-periodCheck and submit invoice paperwork to ensure on-time payments are madeSupport in the complaints process (where applicable) to ensure complaints are handled quickly and efficiently The successful Customer Service Coordinator will have the following skills and experience: - Excellent communication engagement skills and customer awareness with the ability to respond with a caring & empathetic approachCustomer Service experienceAble to work under pressure and meet deadlines & targetsExperience of Microsoft packages and OutlookExperience of dealing with customer complaints In return you can expect to receive a basic salary of £24,000 but after your probation there is a bonus based on how you look after your customers and the feedback that they give you. The hours of work are 9-5pm Monday to Friday and free parking. If you think you have the skills and experience that my client is looking for then please call Michelle Laight on 01527 591091 or alternatively click APPLY.
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Customer Service Advisor
1 day ago
Redditch, United Kingdom Pertemps Redditch Commercial Full timeJob Title: Customer Service Advisor **Job Type**: Permanent, Full time Location: Redditch (must drive due to location) **Salary**: £19,000-£24,000 Job Description for Customer Service Advisor: Would you like to work with an established company with a national presence and lots of scope for career progression? We have the exciting opportunity to recruit...
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Customer Service Advisor
7 days ago
Redditch, United Kingdom Pertemps Redditch Commercial Full timeCustomer Services Advisor Redditch office based £28,000 per annum Are you passionate about delivering outstanding customer service and ensuring every client has a smooth, positive experience from start to finish? Were looking for a proactive and organised Customer Services Advisor to join our friendly team at our Head Office in Redditch. In this vital role,...
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Customer Service Advisor
3 days ago
Redditch, United Kingdom Arden Personnel Full time**Customer Service Advisor - Redditch - £11.28 per hour increases to £11.80 - Permanent Part-Time** This is a fantastic opportunity for a Customer Service Advisor looking for a role based in Redditch.Working for our client who has been delivering credit management services to the construction industry for over 30 years.Services include business...
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Customer Service Advisor
5 days ago
Redditch, United Kingdom MERJE Ltd Full time**Monday-Friday 9am-5pm** **Redditch** **Hybrid working available!** Do you have a passion for providing a world class customer service? Are you looking to join a business that will be growing over the next 12 months? This role will involve you dealing with inbound calls from customers who will have general queries, complaints or may even require your...
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Customer Service Advisor
1 week ago
Redditch, United Kingdom Pertemps Redditch Industrial Full timeCustomer Service Advisor Redditch Permanent Role £22,286 Remote & Home working combined I am looking for an enthusiastic and professional Customer Service Advisor to join a company based in Redditch. This is a fantastic opportunity to join an established company that are currently growing and can offer a real career path to someone who is drivento make this...
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Customer Service Advisor
1 day ago
Redditch, United Kingdom Pertemps Redditch Commercial Full timeCustomer Service Advisor Permanent Monday to Friday 9-5pm potential to work from home 50/50 after initial training. Redditch £22,000 per annum Are you looking for an opportunity in Customer Service ? Due to increased growth within the business I am looking for a confident Customer Service Advisor to join a busy after sales team based at a very successful...
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Customer Service Advisor
1 week ago
Redditch, United Kingdom Workforce Staffing Ltd Full timeJob Title: Customer Service Advisor Location: Redditch **Salary**: £22k rising to £23.5k after 12 months Hours: 9am-5pm Our client is a specialist in their field and is looking to recruit an experienced customer service advisor to join their team. Customers are their number one priority and all employees are encouraged to go the extra mile to help their...
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Technical Customer Service Advisor
1 week ago
Redditch, United Kingdom ASC Connections Ltd Full timeJob DescriptionA Technical Customer Service Advisor is required to join a well-established manufacturing company based in Redditch. This is a customer-facing role where you'll be responsible for delivering effective account management and providing technical drawing support.As a Technical Customer Service Advisor, your responsibilities will include:Creating...
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Technical Customer Service Advisor
3 weeks ago
Redditch, United Kingdom ASC Connections Ltd Full timeJob DescriptionA Technical Customer Service Advisor is required to join a well-established manufacturing company based in Redditch. This is a customer-facing role where you'll be responsible for delivering effective account management and providing technical drawing support.As a Technical Customer Service Advisor, your responsibilities will include:Creating...
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Customer Service Advisor
2 weeks ago
Redditch, United Kingdom Workforce Staffing Ltd Full timeJob Title: Customer Service Advisor Location: Redditch **Salary**: £24,000 Per Annum Hours: Monday to Friday 9am-5pm working 37.5hrs An excellent opportunity has arisen to work for a UK market leader based in their Redditch office. Our client is a family run organisation that was founded 30 years ago and offers customers full support every step of the way...
