Council Tax and Benefits Assessment Officer
2 weeks ago
Council Tax and Benefits Assessment Officer Salary: £28 / Hour Job type: Day to Day CoverLocation: London Save Share Apply now We’re looking for a motivated and detail-oriented Assessment Officer to join our Council Tax and Benefits team. You’ll play a key role in providing a customer-focused, efficient, and professional service that supports residents with their council tax, housing benefit, and related enquiries. This role involves processing benefit claims, managing council tax billing and recovery, and providing accurate information and advice to residents and stakeholders. You’ll also ensure all work complies with current legislation and council policies. Key ResponsibilitiesAccurately process housing and council tax benefit claims, billing, collection, and recovery of council tax.Handle customer enquiries via phone, email, and face-to-face, providing clear and professional advice.Identify and refer potential fraud cases to the Corporate Anti-Fraud Team.Maintain up-to-date knowledge of council tax and housing benefit legislation.Use relevant IT systems (e.g. Academy, Enterprise) effectively to manage cases and maintain records.Attend court hearings where necessary and agree suitable payment arrangements with residents.Contribute to team meetings, service improvements, and cross-departmental projects.About YouExperience in a customer-facing or front-line service, ideally within local government or council tax administration.Knowledge of council tax legislation, discounts, and exemptions.Confident using Academy and Enterprise systems (or similar).Excellent numerical accuracy, attention to detail, and ability to spot discrepancies.Strong communication and problem-solving skills when dealing with challenging situations.Ability to work independently, manage workloads, and maintain confidentiality in line with GDPR.If you have the relevent skills then please apply today Save Share Apply now
-
Council Tax and Benefits Assessment Officer
3 weeks ago
London, United Kingdom Ackerman Pierce Full timeWe’re looking for a motivated and detail-oriented Assessment Officer to join our Council Tax and Benefits team. You’ll play a key role in providing a customer-focused, efficient, and professional service that supports residents with their council tax, housing benefit, and related enquiries.This role involves processing benefit claims, managing council...
-
Benefits and Council Tax Officer
1 week ago
London, United Kingdom Colbern Limited Full time441189-2905-22202 2.8 Benefits and Council Tax Officer Newham Contract £17.94 per hour PAYE Our client is looking for an experienced Benefits and Council Tax Officer. To serve the customers of the Council by collecting the right council tax from the right person at the right time, and paying the right benefit to the right customer at the right time. The...
-
Assessment Officer
2 weeks ago
London, United Kingdom Vox Network Consultants Full timeAssessment Officer – Revenues & Council Tax £29.20 per hour (Umbrella) | Fully Remote | Initial 3-Month Contract – Ongoing We are seeking an experienced Assessment Officer to join a high-performing Revenues & Benefits service on a fully remote basis. This role focuses on the accurate assessment and administration of Council Tax, Housing Benefit, and...
-
Benefits and Council Tax Officer
2 weeks ago
London, United Kingdom Colbern Limited Full time946793-4662-24114 30.4 Benefits and Council Tax Officer Newham Contract £17.94 per hour Our client is looking for an experienced Benefits and Council Tax Officer To serve the customers of the Council by collecting the right council tax from the right person at the right time, and paying the right benefit to the right customer at the right time. The...
-
Council Tax Officer
3 hours ago
London, United Kingdom Camden Council Full timeSalary: £38,923 Grade: Level 3, Zone 1 Location: 5 Pancras Square, London, N1C 4AG Contract type: Permanent Hours per week: 36 Closing date: Sunday 14th December 2025; 23:55 About us Camden is listening to everyone, including you. We're giving a platform to people inside and outside our community. Because we're not just home to the UK's fast-growing...
-
Council Tax Officer
1 week ago
London, United Kingdom Morgan Hunt Full timeAre you a Council Tax Officer looking for work in London or remotely from home? Morgan Hunt's Public Sector and Government client based in London is looking to recruit a Council Tax Officer to provide support throughout a busy period. This assignment has been deemed inside of IR35 and will offer full time home working. - Proficiently use the Northgate...
-
Council Tax Officer
2 weeks ago
London, United Kingdom Morgan Hunt Full timeAre you a Council Tax Officer looking for work in the East of England or remotely from home? Morgan Hunt's Public Sector and Government client based in the East of England is looking to recruit a Council Tax Officer to provide support throughout a busy period. This assignment has been deemed inside of IR35 and will offer full time home working. -...
-
Council Tax Officer
1 week ago
Greater London, United Kingdom Morgan Hunt UK Limited Full timeAre you a Council Tax Officer looking for work in London or remotely from home? Morgan Hunt's Public Sector and Government client based in London is looking to recruit a Council Tax Officer to provide support throughout a busy period. This assignment has been deemed inside of IR35 and will offer full time home working. Ideally, the successful candidate will...
-
Council Tax
2 weeks ago
South East London, United Kingdom Vox Network Consultants Full timeRevenues Officer Council Tax / Revenues & Benefits Mon to Fri 9am to 5pm 3 to 6 month ongoing contract £27.39 p/hr umbrella About the Role: We are seeking a detail-oriented and customer-focused Revenues Officer to join the council. This role plays a vital part in ensuring the accurate and efficient collection of council tax, business rates, and...
-
Academy Council Tax Officer
2 days ago
London, United Kingdom Morgan Hunt Full timeAre you a Council Tax Officer looking for work in London or remotely from home? Morgan Hunt's Public Sector and Government client based in London is looking to recruit a Council Tax Officer to provide support throughout a busy period. This assignment has been deemed inside of IR35 and will offer full time home working. - Proficiently use the Academy...