Customer Service and Growth Leader

4 days ago

Plymouth, United Kingdom TQR Consultancy Ltd Full time

As a Customer Service and Growth Leader, you will be driven by a passion for acquiring new clients and

maximising revenue from existing ones. Using your sales expertise, you will generate new business, lead

strategic sales campaigns, and capitalise on every business development opportunity.

Leadership:

* Lead and manage a team of business development professionals.

* Design and plan business development activities to achieve company growth objectives.

* Develop and implement strategies to identify and secure new business opportunities.

* Collaborate with internal teams to align business development efforts with overall company goals.

* Monitor market trends and competitor activities to identify potential opportunities and threats.

* Prepare and present regular reports on business development activities and outcomes to senior management.

* Conduct regular 1-2-1 meetings with team members, and provide coaching and feedback.

Sales:

* Directly engage with clients to understand their needs and provide tailored solutions.

* Identify opportunities for growth within your portfolio.

* Participate and lead sales drives identified by the marketing and leadership team.

* Achieve sales targets.

* Up- and cross-sell across our full range of services.

* Communicate effectively and efficiently with your colleagues.

Administration:

* Process training and consultancy bookings on our internal booking system.

* Generate complex service proposals, consulting with internal experts as and when required

* Provide training reports for clients.

* Produce training matrix for clients.

* Monitor and follow GDPR requirements regarding record keeping and confidentiality.

Qualifications and Experience:

* Proven experience in leading a sales and customer service team.

* The confidence to work professionally with senior decision makers, establishing a level of trust from the start.

* The ability to self-manage a demanding workload whist remaining focussed on the task in hand.

* The ability to act as an effective team player with drive, energy and passion to motivate self and fellow team members.

* Proven experience in an administration role, competent in MS Word, Excel and Outlook.

* Excellent communication skills - both written and verbal - and attention to detail.

* General ability to understand the bigger impact on the business and identify opportunities for growth, innovation and improvement.

This position is a full time, office based role.

If your skills meet this role on offer, and are currently looking for a new challenge, then please submit an up to date CV by using the ‘apply’ button below.

For an informal chat please phone (phone number removed) and ask for Laura. Many thanks for your interest

  • Customer Service And Growth Leader

    3 weeks ago

    Plymouth, United Kingdom Tqr Full time

    As a Customer Service and Growth Leader, you will be driven by a passion for acquiring new clients and maximising revenue from existing ones.Using your sales expertise, you will generate new business, lead strategic sales campaigns, and capitalise on every business development opportunity.Leadership: Lead and manage a team of business development...

  • Customer Service And Growth Leader

    1 week ago

    Plymouth, United Kingdom Tqr Full time

    As a Customer Service and Growth Leader, you will be driven by a passion for acquiring new clients and maximising revenue from existing ones. Using your sales expertise, you will generate new business, lead strategic sales campaigns, and capitalise on every business development opportunity. Leadership: Lead and manage a team of business development...

  • Customer Service and Growth Leader

    3 weeks ago

    Plymouth, United Kingdom TQR Full time

    As a Customer Service and Growth Leader, you will be driven by a passion for acquiring new clients and maximising revenue from existing ones. Using your sales expertise, you will generate new business, lead strategic sales campaigns, and capitalise on every business development opportunity. Leadership: Lead and manage a team of business development...

  • Customer Service and Growth Leader

    3 weeks ago

    plymouth, United Kingdom TQR Full time

    As a Customer Service and Growth Leader, you will be driven by a passion for acquiring new clients and maximising revenue from existing ones. Using your sales expertise, you will generate new business, lead strategic sales campaigns, and capitalise on every business development opportunity. Leadership: Lead and manage a team of business development...

  • Customer Service and Growth Leader

    3 weeks ago

    Plymouth, United Kingdom TQR Full time

    As a Customer Service and Growth Leader, you will be driven by a passion for acquiring new clients andmaximising revenue from existing ones. Using your sales expertise, you will generate new business, leadstrategic sales campaigns, and capitalise on every business development opportunity.Leadership:Lead and manage a team of business development...

  • Customer Service and Growth Leader

    3 weeks ago

    Plymouth, United Kingdom TQR Full time

    As a Customer Service and Growth Leader, you will be driven by a passion for acquiring new clients andmaximising revenue from existing ones. Using your sales expertise, you will generate new business, leadstrategic sales campaigns, and capitalise on every business development opportunity.Leadership:Lead and manage a team of business development...

  • Customer Service And Growth Leader

    1 week ago

    Plymouth, United Kingdom Tqr Full time

    As a Customer Service and Growth Leader, you will be driven by a passion for acquiring new clients and Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.maximising revenue from existing ones.Using your sales expertise, you will generate new business, lead strategic sales campaigns, and...

  • Customer Service and Growth Leader

    2 weeks ago

    Plymouth, United Kingdom TQR Full time

    Job Description As a Customer Service and Growth Leader, you will be driven by a passion for acquiring new clients and maximising revenue from existing ones. Using your sales expertise, you will generate new business, lead strategic sales campaigns, and capitalise on every business development opportunity. Leadership: Lead and manage a team of business...

  • Customer Service and Growth Leader

    4 weeks ago

    Plymouth, United Kingdom TQR Careers Full time

    As a Customer Service and Growth Leader, you will be driven by a passion for acquiring new clients andmaximising revenue from existing ones. Using your sales expertise, you will generate new business, leadstrategic sales campaigns, and capitalise on every business development opportunity.Leadership:Lead and manage a team of business development...

  • Customer Service and Growth Leader

    4 weeks ago

    Plymouth, United Kingdom CV-Library Full time

    As a Customer Service and Growth Leader, you will be driven by a passion for acquiring new clients and maximising revenue from existing ones. Using your sales expertise, you will generate new business, lead strategic sales campaigns, and capitalise on every business development opportunity. Leadership: * Lead and manage a team of business development...

  • Customer Service And Growth Leader

    3 weeks ago

    Plymouth, United Kingdom Tqr Consultancy Ltd Full time

    As a Customer Service and Growth Leader, you will be driven by a passion for acquiring new clients and maximising revenue from existing ones.Using your sales expertise, you will generate new business, lead strategic sales campaigns, and capitalise on every business development opportunity.Leadership: * Lead and manage a team of business development...

  • Customer Service and Growth Leader

    5 days ago

    Plymouth, Devon, United Kingdom TQR Full time €30,000

    As a Customer Service and Growth Leader, you will be driven by a passion for acquiring new clients and Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. maximising revenue from existing ones. Using your sales expertise, you will generate new business, lead strategic sales campaigns,...

  • Customer Service and Growth Leader

    6 days ago

    Plymouth, Devon, United Kingdom TQR Full time €30,000

    As a Customer Service and Growth Leader, you will be driven by a passion for acquiring new clients and Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. maximising revenue from existing ones. Using your sales expertise, you will generate new business, lead strategic sales campaigns,...

  • TQR | Customer Service and Growth Leader

    2 weeks ago

    Plymouth, Devon, United Kingdom TQR Full time

    Job Description As a Customer Service and Growth Leader, you will be driven by a passion for acquiring new clients and maximising revenue from existing ones. Using your sales expertise, you will generate new business, lead strategic sales campaigns, and capitalise on every business development opportunity. Leadership: Lead and manage a team of business...

  • Customer Service and Growth Manager

    2 weeks ago

    Plymouth, Plymouth, United Kingdom TQR Full time

    TQR OverviewTQR is a forward-thinking organization that prioritizes innovation and growth. We are committed to delivering exceptional results, and we are seeking an experienced leader to join our team.Job Title: Customer Service and Growth LeaderWe are looking for a seasoned professional to drive business development and lead our sales team to achieve...

  • Team Leader

    6 months ago

    Plymouth, United Kingdom Colbern Limited Full time

    576667-3311-23235 31.8 Team Leader (Customer Services) Plymouth Contract £15.26 per hour PAYE Our client is looking for an experienced Team Leader (Customer Services). Team Leader role within Revenues, Benefits and Transactional Services. This post is managing a team of Housing Benefit and Council Tax Specialists that process Housing Benefit, Council...

  • Customer Services Team Leader

    6 months ago

    Plymouth, United Kingdom THE HEARTFELT COMPANY LTD. Full time

    Team Leader role within Revenues, Benefits and Transactional Services. This post is managing a team of Housing Benefit and Council Tax Specialists that process Housing Benefit, Council Tax Support and Discretionary Housing Payments. Supporting the Technical Manager for Benefits with allocating work tasks, monitoring and reporting on performance and manage...

  • Growth and Expansion Leader

    1 week ago

    Plymouth, Plymouth, United Kingdom TQR Full time

    About the Role: Growth and Expansion LeaderTQR seeks a highly motivated Growth and Expansion Leader to drive our business forward. As a key member of our team, you will be responsible for generating new business, leading strategic sales campaigns, and maximising revenue from existing clients. This is an exciting opportunity to join a dynamic company and...

  • Director of Growth and Expansion

    3 weeks ago

    Plymouth, Plymouth, United Kingdom Federated Service Solutions Full time

    About Federated Service Solutions:We are a dynamic technology company dedicated to helping businesses succeed. Our goal is to create a collaborative and inclusive work environment where all employees can thrive and contribute to our shared success.Position Overview:The Director of Sales will be responsible for driving our growth strategy, focusing on...

  • Sales Growth Strategist

    3 weeks ago

    Plymouth, Plymouth, United Kingdom Federated Service Solutions Full time

    About Federated Service SolutionsWe are a dynamic and innovative technology company dedicated to helping businesses thrive. Our mission is to foster a collaborative and inclusive work environment where all employees can contribute to our shared success.The Director of Sales plays a pivotal role in driving our growth strategy, encompassing customer...