Customer Service
7 days ago
Are you looking for a temporary role in the healthcare sector? Do you have excellent organisational skills and a passion for providing exceptional service? We have an exciting opportunity for a booking clerk to join our client's team in Trafford.
As a booking clerk, you will play a vital role in supporting the frontline healthcare services provided by our client. You will be responsible for efficiently scheduling appointments, managing patient records, and ensuring a smooth operation within the department. This temporary position offers a great opportunity to gain valuable experience and contribute to the future of healthcare.
Key Responsibilities:
Book, cancel, and reschedule outpatient appointments and day case admissions according to SOPs.
Answer and make calls via call centre software, ensuring timely responses and meeting organisation standards.
Maintain high customer service standards and manage patient journey using hospital systems.
Monitor waiting lists and escalate issues when capacity limits are reached.
Handle phone calls professionally, providing accurate information and rebooking appointments.
Schedule appointments per clinical instructions, coordinating with clinical administration teams.
Collaborate with clinicians, managers, administrative staff, GPs, patients, and families professionally.
Adhere to organisational processes and provide cover for leave as needed.
Participate in team meetings, service improvement initiatives, and projects.
Ensure patient confidentiality and compliance with policies and procedures.
Support the organisation as needed and maintain a positive reputation.Your skills:
Exceptional organisational skills
Strong attention to detail
Excellent communication and interpersonal skills
Ability to multitask and prioritise effectively
Proficient in using computer systems and databasesJoin our client's team and make a difference in people's lives. Apply now and unleash your potential in the healthcare sector. Successful candidates will be contacted for further discussion.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
-
Customer Service Advisor
1 week ago
North West, United Kingdom Greaves Recruitment Solutions Full timeThe Company: A provider of packaging systems, renowned for providing high quality solutions to the retail, general industry and automotive sectors. Who are looking for a Customer Service Advisor to join the team salary is negotiable depending on experience must have At least 2 years’ experience in a similar Customer Service role, preferable product led not...
-
Temporary Customer Service Advisor
1 month ago
North West, United Kingdom Page Personnel Full timeThis role requires a Temporary Customer Service Advisor who can provide exceptional customer service support for a not-for-profit charitable organisation based in Manchester. Client Details This organisation is a well-established, medium-sized charity dedicated to improving the lives of the local community. With a strong presence in Manchester, it has been...
-
Senior Customer Services Agent
8 hours ago
North West, United Kingdom Euro London Appointments Full timeAre you looking for a job to take your Customer Service skills to the next level? We have a fantastic opportunity for a company in Manchester for a switched-on Customer Service Advisor. The role is permanent and will be on a hybrid basis (so you must be within commutable distance to Manchester) and will be an Admin focused position looking after Guests of...
-
Customer Service and Yard Advisor
1 week ago
North West, United Kingdom Saint-Gobain Full time**Customer Service and Yard Advisor** **Jewson Aberdeen** are recruiting now for **x2 Part Time** customer focused **Yard Operatives** **with strong focus on Customer Services. **What will I be doing?** You’ll be working for Jewson in Parkway, Bridge of Don, Aberdeen Do you enjoy delivering a great customer service? Do you have previous Warehousing or...
-
German Speaking Customer Service
6 months ago
North West, United Kingdom Language Matters Recruitment Consultants Ltd. Full timeEngland - North West - English, German - £25000 - £28000 per annum - Permanent - Sales and account management - JB 24168 An exciting role has arisen for a talented German speaker to join a successful e-commerce company based in Liverpool. This organisation is seeking a skilled bilingual Customer Service Representative to join their fun, dynamic and...
-
Automotive Customer Service Advisor
7 days ago
North West, United Kingdom Adecco Full timeAre you a highly motivated Customer Service Advisor with experience in the Automotive industry? Our client, an expanding global business, is seeking a talented individual to join their incredible team in Birchwood with technical skills and knowledge of vehicles and parts. Location: Birchwood, Warrington Full-time, permanent role Salary: £26,000 per annumAs...
-
Automotive Customer Service Advisor
3 weeks ago
North West, United Kingdom Adecco Full timeAre you a highly motivated Customer Service Advisor with experience in the Automotive industry? Our client, an expanding global business, is seeking a talented individual to join their incredible team in Birchwood with technical skills and knowledge of vehicles and parts. Location: Birchwood, Warrington Full-time, permanent role Salary: £26,000 per annumAs...
-
Customer Service Administrator
1 month ago
North West, United Kingdom Adecco Full timeAre you a highly motivated Customer Service Administrator with experience in the Automotive industry? Our client, an expanding global business, is seeking a talented individual to join their incredible team in Birchwood with technical skills and knowledge of vehicles and parts. Location: Birchwood, Warrington Full-time, permanent role Salary: £26,000 per...
-
Customer Service and Operations Director
1 day ago
North West, United Kingdom Zachary Daniels Recruitment Full timeJob OverviewZachary Daniels Recruitment is delighted to partner with a growing international brand in the recruitment of a Customer Service & Operations Manager. This role is crucial in ensuring customer satisfaction, managing a growing team, and creating superior OTIF availability and delivery controls for all orders.
-
Multilingual Customer Service Advisor
7 days ago
North West, United Kingdom Time Recruitment Solutions Ltd Full timeMultilingual Customer Service Advisor Manchester City Centre £24,000 Hybrid working & flexible working Great benefits package We are closely partnered with a large European Insurance company who offer flexibility, a great overall package and the ability to truly build a career. They are looking for an individual with additional linguistic skills that can...
-
Multilingual Customer Service Advisor
1 month ago
North West, United Kingdom Time Recruitment Solutions Ltd Full timeMultilingual Customer Service Advisor Manchester City Centre £24,000 Hybrid working & flexible working Great benefits package We are closely partnered with a large European Insurance company who offer flexibility, a great overall package and the ability to truly build a career. They are looking for an individual with additional linguistic skills that can...
-
Customer Protection Specialist
1 day ago
North Shields, North Tyneside, United Kingdom Lodge Service Full timeLodge Security is the UK's oldest, family-owned security business. As a Customer Protection Specialist, you will play a vital role in ensuring the safety of staff, stock, and customers.Job DescriptionOur ideal candidate will have a valid SIA licence and excellent communication skills. You will work closely with store management teams to provide exceptional...
-
Customer Service and Operations Manager
7 days ago
North West, United Kingdom Zachary Daniels Recruitment Full timeZachary Daniels are delighted to be partnered with growing international brand in the recruitment of a Customer Service & Operations Manager. This role is key in ensuring customer satisfaction, managing a growing team you will ensure they are providing elevated focus and creating superior OTIF availability and delivery controls for all orders with a strong...
-
Customer Service Assistant
7 months ago
North West London, United Kingdom Worldwide Talent Group Full time**Customer Service Assistant** **Watford** **Full Time** Do you enjoy interacting with customers? Are you looking for a role where you can transfer your skills? **Our client is expanding their customer service division and are looking for Customer Service Assistants that have customer-facing experience.** Theey make it their primary goal to represent...
-
Customer Service Advisor
4 days ago
North West England, United Kingdom Parkside Office Professional Full time, you will be responsible for placing customer orders, dealing with enquires and offering a first class service. **Key Responsibilities**: - Deal directly with customers either by telephone, electronically - Manage all customer orders as per the internal SOP's and customer vendor compliance - Handle and respond efficiently to all general and order specific...
-
Customer Services Champion
1 week ago
South West England, United Kingdom Service Care Solutions - Sales Full time**Job Type** - Temporary - 3 Month - Part Time - 5 hours per week - Saturday 8am - 4pm - Sunday 8am - 4pm - And 9am - 12pm on either a Wednesday or Friday (negotiable) - £12 per hour Ltd This is currently a 3 month contract with an opportunity for extension. **The Role** - To undertake any other temporary responsibilities aligned with the overall purpose...
-
Multilingual Customer Service Representative
7 days ago
North West, United Kingdom Time Recruitment Solutions Ltd Full timeWe are seeking a skilled and experienced Multilingual Customer Service Advisor to join our team. As a key member of our European Insurance company partner's team, you will be responsible for supporting policy holders from across Europe.About the CompanyOur European Insurance company partner offers a comprehensive benefits package, including holidays, BUPA...
-
Customer Service Advisor
7 months ago
North West London, United Kingdom Recruitment Avenue Full timeOur client provides Uber and Bolt drivers with finance to purchase a range of different electric vehicles, from affordable MGs to luxury Mercedes and Teslas. They are seeking a Customer Experience and Collections Agent who will be the point of contact to customers in relation to payments, both reactively in terms of any payments-related questions and...
-
North West, United Kingdom Time Recruitment Solutions Ltd Full timeJob Role: Multilingual Customer Service AdvisorJob Brief:We are seeking a skilled and multilingual customer service advisor to join our client's team in Manchester City Centre. As a key member of the team, you will provide exceptional customer service to policy holders from various European countries. Your primary responsibilities will include investigating...
-
Customer Service Professional Gate Line
7 months ago
North West, United Kingdom TransPennine Express Full time**Customer Service Professional (Barriers)** Do you have drive, enthusiasm and a passion to help take the North further? If yes, then come and be part of our amazing team here at TransPennine Express. We are an intercity train company connecting people and communities across our cities and major towns in the North of England and Scotland. Together we will...