Compliance Manager

7 days ago


West Midlands, United Kingdom Options Resourcing Ltd Full time

Are you Proactive? Do you have experience as Compliance Manager? Are you an organised individual? If so, this role could be for you.

My client is looking for a Compliance Manager to collaborate closely with Managers at all levels and across all areas of their organisation.

Benefits:

Salary up to £45,000 DOE
Pension Scheme
Health cash plan for workplace wellbeing
Employee referral bonus
Up to 33 days' paid leave per year
Christmas ShutdownDuties and Responsibilities:

Act as the primary contact for professional indemnity insurers, handling claims, maintaining records, and conducting investigations.
Establish a standardised approach for delivering and documenting operational services to ensure effective management and governance of compliance across all offices.
Ensure full compliance to AML regulations at all offices.
Provide accurate, regular updates and reports on compliance status to the senior management team, and timely updates on non-compliance issues.
Assist in managing escalated complaints with the Solicitors Regulation Authority (SRA) or Legal Ombudsman, serving as Liaison Officer during SRA inspections.
Advise on professional conduct matters, including conflicts of interest and ethical considerations.
Collaborate with Group Heads to identify areas of improvement, strengthen practices, and enhance the firm's risk profile.
Deliver training sessions on risk-related topics while staying informed about updates to professional conduct rules.
Conduct compliance audits for internal policies and contribute to developing risk management strategies.
Ensure letters and website changes comply with Law Society and SRA regulations.
Monitor adherence to the Solicitors Code of Conduct and support due diligence processes for mergers and acquisitions.
Train staff on revised policies and provide information.
Supervise and train the Risk and Complaints Manager and Risk and Complaints Officer.Skills and Experience:

3+ years' experience in a management compliance role within legal services
Proven track record in developing and maintaining positive stakeholder relationships;
Demonstrable experience in working to tight deadlines with high levels of accuracy;
Demonstrable experience of current regulations and guidelines as set out by the Solicitors Regulation Authority, Information Commissioners Office and National Crime Agency
Excellent communication and interpersonal skills
Confident telephone manner and ability to build rapport;.
demonstrated history of guiding a business towards adopting proactive risk and control management, enhancing operational quality and building operational resilience



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