Audio Visual Technician

2 days ago

London, United Kingdom Prospero Integrated Full time

Audio Visual Technician required: Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for an Audio Visual Technician.

If you are an Audio Visual Technician, please do read on:

As an Audio Visual Technician, your primary responsibility is to ensure the delivery of audiovisual and media services to the business in a professional and efficient manner. You will provide support and assistance to clients through various channels and be responsible for technical support during both in-person and virtual meetings and events.

You will work closely with the AV Management / Senior AV Technicians and contribute to continuous service improvements, as well as mentor junior technicians in best practices.

Responsibilities include, but not limited to:

Technical Support and Setup:

Set up and dismantle audiovisual and video conference equipment according to client requirements.
Support and facilitate virtual meetings and events.
Run the audiovisual aspect of presentations for meetings & conferences.
Support video calls and webinars, coordinating with remote offices and external parties for setup and smooth operations.
Provide technical support for in-person and virtual meetings, ensuring all systems are functioning properly.
Assist clients in the use of fixed and portable audiovisual equipment.
Support the team in testing meeting room systems and virtual platforms on a day-to-day basis.Maintain total confidentiality regarding sensitive information received for presentations and broadcasts.

Desirable skills

Aptitude for providing a high level of customer service.
Strong computer literacy, including intermediate knowledge of PowerPoint and familiarity with common webinar platforms.
Technical knowledge of audiovisual systems and ability to resolve issues.
Ability to quickly identify and resolve technical issues, minimizing downtime during live meetings and events.
Capability to troubleshoot and resolve technical issues remotely.
Excellent organizational skills, flexibility, and adaptability to handle diverse tasks during the working day.
Willingness to work collaboratively with team members and take instructions.
Ability to handle difficult situations effectively.
Professional and positive demeanor when interacting with customers.
Excellent communication skills to engage with individuals at all levels.
Ability to work under pressure and meet deadlines.
Flexible approach to adapt to changing work schedules.
Commitment to continuous learning and improvement, including willingness to undertake training and examinations to enhance technical knowledge.If this sounds like your next career step, please apply and I will be in touch

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