Right to Buy Coordinator

5 days ago

Bristol, United Kingdom Guidant Global Full time

Job Description:

Title: Right to Buy Coordinator
End Client:- Bristol City Counsil

Location: BS1 6AG

Rate: £14.60 per hour PAYE
Hours: 37.00 hours a week.

Work Pattern: Monday - Thursday - Friday

Hours Per Week - 37 Hrs

To provide an excellent, effective, and compliant Right to Buy (RTB) Service to our residential customers demonstrating our core values and behaviours. Adhering to Statutory guidance and timescales for RTB applications reducing both financial and reputational risk.

To work as part of a Home Ownership team to provide an excellent core Landlord service to our customers, ensuring the management is in accordance with the terms of Leases, Legislation, Regulation, and Best Practice.

Key job outcomes/accountabilities

Establish, develop, and maintain working relationships with colleagues to ensure an efficient and effective RTB Service, including Legal Services, Property Services and Valuations Service.
Deliver the highest level of service to customers ensuring queries, requests and actions required as part of the RTB Service meets its Statutory timescales from receipt of RTB applications, eligibility checks, liaising with other Social Housing Providers and internal stakeholders through to RTB completions.
Contribute to service improvement work, sharing Good Practice, and improving efficiency for the benefit of the council, Home Ownership Service, and
Deliver excellent service to the rest of the organisation, working with colleagues to ensure customers receive a value for money service supporting the Home Ownership Manager to provide cover for the Home Ownership team as required.
Respond to a range of written, telephone and face to face enquiries from a variety of sources (internal/external), either directly or in more complex cases by referral to an appropriate colleague/section to ensure satisfactory resolution.
Explain RTB processes, lease obligations and service charges to prospective and actual leaseholders/other directorates/external bodies.

Respond to customer complaints and feedback liaising with internal and external stakeholders so appropriate, proportionate action can be taken.

Maintain accurate records, data on IT systems/housing management systems as appropriate to ensure accuracy of management information, supporting the Home Ownership Management team in responding to complaints and any requests for compensation due to breaches in RTB statutory timescales.
Undertake any other duties as may reasonably be required in line with the level of responsibility of the post and to meet the changing needs of the organisation in the support of a customer focused Home Ownership service.

Guidant Global (BH4SF) is acting as an Employment Agency in relation to this vacancy

  • Right To Buy Coordinator

    6 days ago

    Bristol, United Kingdom Guidant Global Full time

    Job Description: Title : Right to Buy Coordinator End Client :- Bristol City Counsil Location : BS1 6AG Rate : £14.60 per hour PAYE Hours : 37.00 hours a week.Work Pattern : Monday - Thursday - Friday Hours Per Week - 37 Hrs To provide an excellent, effective, and compliant Right to Buy (RTB) Service to our residential customers demonstrating our core...

  • Right To Buy Coordinator

    7 days ago

    Bristol, United Kingdom Guidant Global Full time

    Job Description: Title : Right to Buy Coordinator Are you the right applicant for this opportunity Find out by reading through the role overview below.End Client :- Bristol City Counsil Location : BS1 6AG Rate : £14.60 per hour PAYE Hours : 37.00 hours a week.Work Pattern : Monday - Thursday - Friday Hours Per Week - 37 Hrs To provide an excellent,...

  • Right To Buy Coordinator

    1 week ago

    Bristol, United Kingdom Guidant Global Full time

    Job Description: Title : Right to Buy CoordinatorEnd Client :- Bristol City Counsil Location : BS1 6AG Rate : £14.60 per hour PAYE Hours : 37.00 hours a week. Work Pattern : Monday - Thursday - Friday Hours Per Week - 37 Hrs To provide an excellent, effective, and compliant Right to Buy (RTB) Service to our residential customers demonstrating our core...

  • Right to Buy Coordinator

    1 week ago

    Bristol, United Kingdom Guidant Global Full time

    Job Description:Title: Right to Buy Coordinator End Client:- Bristol City CounsilLocation: BS1 6AGRate: £14.60 per hour PAYE Hours: 37.00 hours a week.Work Pattern: Monday - Thursday - FridayHours Per Week - 37 HrsTo provide an excellent, effective, and compliant Right to Buy (RTB) Service to our residential customers demonstrating our core values and...

  • Right to Buy Coordinator

    7 days ago

    bristol, United Kingdom Guidant Global Full time

    Job Description: Title : Right to Buy CoordinatorEnd Client :- Bristol City Counsil Location : BS1 6AG Rate : £14.60 per hour PAYEHours : 37.00 hours a week. Work Pattern : Monday - Thursday - Friday Hours Per Week - 37 Hrs To provide an excellent, effective, and compliant Right to Buy (RTB) Service to our residential customers demonstrating our core...

  • Right to Buy Coordinator

    7 days ago

    Bristol, United Kingdom Guidant Global Full time

    Job Description: Title : Right to Buy CoordinatorEnd Client :- Bristol City Counsil Location : BS1 6AG Rate : £14.60 per hour PAYE Hours : 37.00 hours a week. Work Pattern : Monday - Thursday - Friday Hours Per Week - 37 Hrs To provide an excellent, effective, and compliant Right to Buy (RTB) Service to our residential customers demonstrating our core...

  • Right to Buy Coordinator

    3 days ago

    Bristol, United Kingdom Guidant Global Full time

    Job Description Job Description: Title : Right to Buy CoordinatorEnd Client :- Bristol City Counsil Location : BS1 6AG Rate : £14.60 per hour PAYE Hours : 37.00 hours a week. Work Pattern : Monday - Thursday - Friday Hours Per Week - 37 Hrs To provide an excellent, effective, and compliant Right to Buy (RTB) Service to our residential customers...

  • Right to Buy Coordinator

    3 days ago

    bristol, United Kingdom Guidant Global Full time

    Job Description Job Description: Title : Right to Buy CoordinatorEnd Client :- Bristol City Counsil Location : BS1 6AG Rate : £14.60 per hour PAYEHours : 37.00 hours a week. Work Pattern : Monday - Thursday - Friday Hours Per Week - 37 Hrs To provide an excellent, effective, and compliant Right to Buy (RTB) Service to our residential customers...

  • Right To Buy Coordinator

    5 days ago

    Bristol, United Kingdom Guidant Global Careers Full time

    Job Description: Title : Right to Buy Coordinator End Client :- Bristol City Counsil Location : BS1 6AG Rate : £14.60 per hour PAYE Hours : 37.00 hours a week.Work Pattern : Monday - Thursday - Friday Hours Per Week - 37 Hrs To provide an excellent, effective, and compliant Right to Buy (RTB) Service to our residential customers demonstrating our core...

  • Right To Buy Coordinator

    6 days ago

    Bristol, United Kingdom Guidant Global Full time

    Job Description: Title: Right to Buy Coordinator End Client:- Bristol City Counsil Location: BS1 6AG Rate: £14.60 per hour PAYE Hours: 37.00 hours a week.Work Pattern: Monday - Thursday - Friday Hours Per Week - 37 Hrs To provide an excellent, effective, and compliant Right to Buy (RTB) Service to our residential customers demonstrating our core values and...

  • Right to Buy Coordinator

    1 week ago

    Bristol, United Kingdom CV-Library Full time

    Job Description: Title: Right to Buy Coordinator End Client:- Bristol City Counsil Location: BS1 6AG Rate: £14.60 per hour PAYE Hours: 37.00 hours a week. Work Pattern: Monday - Thursday - Friday Hours Per Week - 37 Hrs To provide an excellent, effective, and compliant Right to Buy (RTB) Service to our residential customers demonstrating our...

  • Right to Buy Specialist

    1 week ago

    Bristol, Bristol, United Kingdom Guidant Global Full time

    Job Description: Home Ownership CoordinatorWe are seeking a skilled and experienced Home Ownership Coordinator to join our Home Ownership team. As a key member of the team, you will be responsible for providing an excellent, effective, and compliant Right to Buy (RTB) Service to our residential customers.About the Role:This is a challenging and rewarding...

  • Guidant Global | Right To Buy Coordinator

    3 days ago

    Bristol, United Kingdom Guidant Global Full time

    Job Description Job Description: Title : Right to Buy Coordinator End Client :- Bristol City Counsil Location : BS1 6AG Rate : £14.60 per hour PAYE Hours : 37.00 hours a week.Work Pattern : Monday - Thursday - Friday Hours Per Week - 37 Hrs To provide an excellent, effective, and compliant Right to Buy (RTB) Service to our residential customers...

  • Right to Buy Coordinator

    7 months ago

    Bristol, United Kingdom Bristol City Council Full time

    **Full Time, Permanent** **The role** As a Right to Buy (RTB) Co-ordinator, you'll need to be: In a diverse and varied role, your duties will include but are not limited to: explaining the process to customers and obtaining all relevant information required - Having an awareness of fraudulent claims, escalating to Management for review - Liaising with...

  • Guidant Global | Right To Buy Coordinator

    7 days ago

    Bristol, United Kingdom Guidant Global Full time

    Job Description: Title : Right to Buy Coordinator End Client :- Bristol City Counsil Location : BS1 6AG Rate : £14.60 per hour PAYE Hours : 37.00 hours a week.Work Pattern : Monday - Thursday - Friday Hours Per Week - 37 Hrs To provide an excellent, effective, and compliant Right to Buy (RTB) Service to our residential customers demonstrating our core...

  • Guidant Global | Right to Buy Coordinator

    1 week ago

    Bristol, United Kingdom Guidant Global Full time

    Job Description: Title : Right to Buy Coordinator End Client :- Bristol City Counsil Location : BS1 6AG Rate : £14.60 per hour PAYE Hours : 37.00 hours a week. Work Pattern : Monday - Thursday - Friday Hours Per Week - 37 Hrs To provide an excellent, effective, and compliant Right to Buy (RTB) Service to our residential customers...

  • Right to Buy Acquisition Specialist

    1 week ago

    Bristol, Bristol, United Kingdom Guidant Global Full time

    Join us as a Right to Buy Acquisition Specialist and play a key role in delivering an exceptional customer experience for Guidant Global's residential clients in Bristol.About the job:To provide expert advice on Right to Buy processes, ensuring compliance and efficiency.To collaborate with internal teams to ensure timely and accurate completion of...

  • Compliance Officer for Right to Buy

    7 days ago

    Bristol, Bristol, United Kingdom Guidant Global Full time

    About Guidant GlobalWe are a leading global provider of workforce solutions, dedicated to delivering exceptional results for our clients. Our team of experts works closely with clients to understand their needs and provide tailored solutions that drive success.Job DescriptionThis role requires a high level of attention to detail, strong analytical skills,...

  • Right to Buy Program Manager

    7 days ago

    Bristol, Bristol, United Kingdom Guidant Global Full time

    **Job Overview**The successful candidate will provide an exceptional service to residential customers, ensuring compliance with statutory guidance and demonstrating our core values and behaviours. This role is ideal for individuals who are passionate about delivering high-quality customer experiences.Key Responsibilities:To provide a dedicated Right to Buy...

  • Housing Services Coordinator

    5 days ago

    Bristol, Bristol, United Kingdom Guidant Global Full time

    Job Overview: Guidant Global is seeking a highly skilled Housing Services Coordinator to join our team in Bristol.Key Responsibilities:Provide an excellent core Landlord service to customers, ensuring management is in accordance with the terms of Leases, Legislation, Regulation, and Best Practice.Work as part of a Home Ownership team to deliver an efficient...