Team Leader

1 month ago

Redhill, United Kingdom Platinum Recruitment Consultancy Full time

Role: Team Leader
Location: East Sussex. RH15

Salary / Rate of pay: £12.80 to £13 per hour

Support Worker with experience working with adults with both learning disabilities, challenging behaviour & Epilepsy. Acquired Brain Injury, experience with this would prove advantegeous

A permanent & full time role.

The rota will include working alternate weekends ( both days) and long/short says being flexible to support the needs of the people we support.

5 days in 7. 42 to 48 hours per week. A mix of mornings, lates & long days

Platinum Recruitment is working in partnership with a popular business within the healthcare industry and we have a fantastic opportunity for a full time Team Leader role to join their team.

To assist the Service Manager in ensuring the effective, safe and profitable running of the service.
To ensure that the needs of all the customers are met in a way that respects the dignity of the individual and promotes independent living and life skills required by the commissioners of the service.
To lead by example.
To assist with customer referrals from partner agencies and commissioners (Health and Social Care Professionals).
In conjunction with the Service Manager, to provide support to all staff members within the service and to participate in the provision of a 24-hour 'On Call' basis to cover Service Manager's absence.
To ensure that all legislation as required by the Care Quality Commission and Local Authorities are complied with.
To meet with the Senior Management Team and Service Manager on a regular basis, and provide reports as required.
To be actively involved in the development of the service(s) and the company as a whole and to be responsible for staff rota's and operational matters.
To encourage PR and marketing and to support the Company in going forward with its expansion programme and to ensure that forward-planning and high standards are balanced within the service.
To be active with regular Quality Assurance surveys and in conjunction with the Service Manager, produce yearly QA Action Plans.
To develop and assist with maintaining a regular communication and interaction with key partners, families, significant parties.
To be responsible for ensuring the accurate and timely implementation of the Safeguarding processes and procedures as and when necessary (in the absence of the Service Manager)
To be the ambassador for Independent Lifestyles through networking.
To continue to identify your own professional learning and development.

To assist the Service Manager with any supervisions, training and performance reviews where necessary of staff.
To assist the Service Manager in monitoring the performance of all support staff and to assist in initiating appropriate action should standards fall below an acceptable level. It is necessary to demonstrate a good understanding of HR processes.
To assist the Service Manager when dealing with staff disciplinary matters up to and including dismissal.
To ensure that all Bank Staff are being monitored on a monthly basis with regard to utilization, availability, training, supervision etc.
To ensure that all staff are aware of Senior Management holidays.

To assess potential customers for the service when a vacancy occurs and to maintain full occupancy, in conjunction with the Service Manager.
To effectively co-ordinate a thorough assessment that may involve a multi-disciplinary approach.
To be sensitive to family dynamics and have a working knowledge of the 'Compliments and Complaints' process
Ensure that contact is maintained with the customers' family members and friends/social network.
To assist the Service Manager in carrying out six monthly reviews with effective planning and risk taking assessment, where applicable.
To ensure that customers' needs are met with a quality and non - aversive approach, in conjunction with the Service Manager.
To ensure that staff maintain an 'anti-oppressive' and 'anti-discriminatory' approach to working with customers.
To assist in providing a good communication network between team members to ensure continuity and consistency of support for the customer.
To ensure the effective co-ordination of necessary appointments that the customer may need to attend.
To deliver best practice and professionalism at all times for the customers and staffSound like the role for you? Then we would love to hear from you

Click Apply Now and one of the team will in touch to discuss this Team Leader based in East Sussex

Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.

Consultant: Lisa

Job Role: Team Leader

Location: East Sussex

Job Number: (phone number removed) / INDCOM

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

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