Bereavement Officer

Job Title: Bereavement Officer

Location: Royal Bolton Hospital, Bolton, BL4 0JR

Hours: 30 hours per week Monday, Tuesday, Wednesday & Friday 8.00am - 4.00pm - manager will accept less hours and can be negotiable for someone with the right experience

Trust Location: Bolton NHS Foundation Trust

Role type: Temporary for 3 months with possibility of extension

What you'll be responsible for:

The Post holder will be the key contact for bereaved family relatives to supportthem through the process of arranging and registering when someone dies in the

hospital and will assist with the preparation and documentation of death

certificates, working with medical staff and medical examiners this will also

include supporting referrals to coroners and supporting funeral planning.

Supporting the Bereavement officer in arranging funerals foradults and still births when necessary liaising with bereaved families and support the efficient channelling of communication with medical examiner office , bereaved families, discussions with the Registers, coroners department staff , other organizations members of the public and other disciplines within the Trust.

Complete claims forms for patients and families and assist with Department ofWork and Pensions enquires regarding admission and discharge dates either by

telephone or letter

To deal in a professional, helpful and sensitive manner with families, staff andother agencies by telephone or face to face, taking messages, advising families

about appointment , referral to the Coroner, medical examiner office and Registrar

The post holder will demonstrate excellent organisational skills, must beflexible in approach, able to exercise initiative and demonstrate a consistently

high standard of professionalism, being aware of the need for compassion, confidentiality and integrity

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

You'll learn the following whilst working at the trust:

An in depth understanding of the roles and responsibilities involved in working within the NHS
Knowledge of the systems used, to effectively complete your role to the highest standard at all times
A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You'll have the following skills/experience:

Experience of dealing with bereaved families, either as a bereavement office or through coroner / funeral director capacity
Must be of an empathetic and understanding nature
Polite and friendly manner and comfortable dealing with sensitive and distressing situations
Enthusiastic, confident approach to change, calm and reliable under pressure

As a member of NHS Professionals, you have fantastic benefits:

Competitive pay rates- work this week, get paid next week
Essential support when you need it- 24/7 365 days- call us anytime
Multi locational- work across neighbouring Trusts
Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
Training and development opportunities- Keep up with the essentials and more
Build holiday allowance for every shift you work- your work life balance is important to us
Stakeholder pension scheme available- a flexible future for you and yoursWho are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

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By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

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