Customer Service Representative
1 week ago
My client based in Camberley are seeking a Customer Service Representative to join their team. You would be responsible for providing comprehensive knowledge of all products and offer excellent support to both internal and external customers, including the external sales teams. You would also be processing quotes and orders within a set service level.
Duties
Develop relationships and maintain a high level of service to our internal and external customers.
Answer incoming calls, webchats, and email queries within a set service level concerning prices, stock availability, delivery times, account queries, and technical questions from customers.
Promptly record accurate call logging reasons and agent statuses within our call platform.
Develop knowledge of all products, ensuring quotes and orders can be raised through internal systems.
Tracking orders and deliveries through to invoice stage.
Update internal systems daily, including CRM and SAP.
Provide basic support for all products, including basic technical support.
Support customer visits to our Customer Experience Centre.
Maintain a solid understanding of business practices, products, and services.
Skills/Qualifications/Experience
Excellent customer service skills and a professional telephone manner.
An organised approach with excellent time management skills.
Experience working as part of a team.
High proficiency in Microsoft Office: Word, Excel, and Outlook.
Excellent communication skills, with the ability to use your initiative and know when to refer matters to a manager.
Articulate and well spoken.
Experience working towards tight deadlines and service levels.
Accuracy and attention to detail.
Experience in SAP is highly beneficial but not essential, as training will be provided
-
Customer Service Representative
4 weeks ago
Camberley, Surrey, United Kingdom NEXT Full timeWe are seeking a Customer Service Representative to join our fast-paced store team. Your top priority will be to offer outstanding service and excellent stock operations to our customers.In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one.About the...
-
Customer Service Representative
1 week ago
Camberley, United Kingdom CV-Library Full timeMy client based in Camberley are seeking a Customer Service Representative to join their team. You would be responsible for providing comprehensive knowledge of all products and offer excellent support to both internal and external customers, including the external sales teams. You would also be processing quotes and orders within a set service...
-
Senior Retail Customer Service Representative
3 weeks ago
Camberley, Surrey, United Kingdom Royal Voluntary Service Full timeRoyal Voluntary Service is seeking a dedicated Retail Customer Service Team Leader to join our team at Frimley Park Hospital RVS Shop. This is a full-time, permanent position offering a competitive salary of £11.95 per hour.About the Retail Customer Service Team Leader role:As a Team Leader, you will be responsible for supervising the effective operation of...
-
Customer Service Representative
3 weeks ago
Camberley, Surrey, United Kingdom NEXT Full timeAbout the RoleWe are seeking a Customer Service Representative to join our fast-paced store team. Your top priority will be to offer outstanding service and excellent stock operations to our customers.Key Responsibilities:Offer fast and friendly service at all times, helping our customers to find the perfect productsShare your passion and knowledge about our...
-
Customer Service Representative
3 weeks ago
Camberley, Surrey, United Kingdom NEXT Full timeWe are seeking a skilled and enthusiastic Customer Service Representative to join our fast-paced store team at NEXT.As a key member of our sales floor team, you will be responsible for delivering outstanding customer service and ensuring that customers have an exceptional shopping experience. Your top priority will be to provide fast and friendly service at...
-
Customer Service Representative
6 months ago
Camberley, United Kingdom Alcon Full timeCustomer Service Representative (Surgical) At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond...
-
Customer Service Sales Representative
4 weeks ago
Camberley, Surrey, United Kingdom NEXT Full timeWe're looking for a skilled Customer Service Sales Representative to join our fast-paced store team at Next. As a key member of our sales floor, you will be responsible for offering outstanding service and excellent stock operations to our customers.With a focus on delivering exceptional customer experiences, you will work collaboratively with the team to...
-
Sales and Customer Service Representative
6 days ago
Camberley, Surrey, United Kingdom Grafton Group Full timeWe are looking for a talented Sales and Customer Service Representative to join our team at Grafton Group. This is an exciting opportunity to work in a dynamic retail environment, providing exceptional customer service, processing transactions efficiently, and working collaboratively with colleagues to achieve sales targets.The estimated salary for this role...
-
Customer Services Representative
6 months ago
Camberley, United Kingdom VINCI Facilities Full timeCustomer Services Representative Sub Division: Defence Location: Camberley Contract Type: Permanent Hours: Full Time - 40 hours - Variable Shift Pattern Creating and maintaining great places to live and work delivered by excellent people who care… Purpose of Role Call Handler Permanent, Full Time Salary: £27,000 Hours: 40 hrs...
-
Customer Service Representative
2 weeks ago
Camberley, Surrey, United Kingdom Yours Full timeWe're looking for a dedicated Customer Service Representative to join our team in Camberley. As a Sales Adviser/Retail Advisor, you'll be the face of our brand, ensuring every customer has an exceptional experience.About the Role:Your key responsibilities will include optimising sales and individual customer purchases, engaging with customers to deliver...
-
Customer Care Representative
6 months ago
Camberley, United Kingdom HAYS Full time£28K + 5% company bonus +excellent benefits, Customer Care Representative, Camberley, Full Time 18 month FTC Your New CompanyYou will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector. This is an amazing opportunity to...
-
Customer Representative
2 weeks ago
Camberley, United Kingdom Nationwide Building Society Full timeAt Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels. From transactions on the till, allocated time handling inbound calls from customers, to supporting product applications though digital sales. Providing first class service in person, via phone and online - but...
-
Customer Care Representative
6 months ago
Camberley, United Kingdom HAYS Full time£28K + 5% company bonus +excellent benefits, Customer Care Representative, Camberley, Full Time 18 month FTC Your New CompanyYou will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector. This is an amazing opportunity to...
-
Customer Service Representative
4 weeks ago
Camberley, Surrey, United Kingdom Dexcom Full timeDexcom Corporation is a global leader in continuous glucose monitoring (CGM) and we are seeking an experienced Customer Service Representative to join our team in the Benelux region.Job SummaryWe are looking for a highly motivated and organized individual with excellent communication skills to provide exceptional customer service to our customers in the...
-
Customer Liaison Representative
6 months ago
Camberley, United Kingdom Mitie Full time**Job Title**: Customer Liaison Representative (Front of House) **Reports to**: Front of House Supervisor **Location**:BAE Systems, Frimley - __________________________________ - ____________________________________ **Purpose**: We are looking for passionate people to join our Corporate Front of House team. If you are passionate about delivering...
-
Customer Service Representative
2 weeks ago
Camberley, Surrey, United Kingdom NEXT Full timeAbout the Role:\We are seeking a talented Sales Team Member to join our fast-paced store team. This is an excellent opportunity for someone who is passionate about delivering outstanding customer service and is enthusiastic about working in a dynamic environment.\The successful candidate will be responsible for offering fast and friendly service at all...
-
Customer Care Representative
3 months ago
Camberley, United Kingdom CV-Library Full timeJoin us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your...
-
Customer Service Representative
3 weeks ago
Camberley, Surrey, United Kingdom Siemens Mobility Full timeAbout the RolePioneering breakthroughs in healthcare is a thrilling opportunity to work with one of the world's leading companies. Our inspiring and caring environment forms a global community that celebrates diversity and individuality.We offer an 18-month apprenticeship program to gain valuable experience, combining paid on-the-job learning with a formal...
-
Customer Service Desk Assistant
1 week ago
Camberley, United Kingdom PPM Recruitment Full timeCustomer Service Desk Assistant - Camberley Work Hours: 09:30 - 17:30 Salary: £13.63 per hour This is a temporary role working dates though December, There is cover needed very often at the location and you will always be offered the work first and this role may even become longer term. About the Role: We are looking for a proactive and detail-oriented...
-
Customer Service Desk Assistant
1 week ago
Camberley, United Kingdom CV-Library Full timeCustomer Service Desk Assistant - Camberley Work Hours: 09:30 - 17:30 Salary: £13.63 per hour This is a temporary role working dates though December, There is cover needed very often at the location and you will always be offered the work first and this role may even become longer term. About the Role: We are looking for a proactive and...