Information Technology Support Engineer

4 weeks ago


Hereford, United Kingdom Thorn Sds Limited Full time

IT Support Engineers (Level 1 -4) Hereford Salary Negotiable – Depending on level / experience Thorn SDS is a niche Managed Service Provider, based in Alton, Hampshire, who are committed to enabling technology organisations and professionals to thrive within the Space, Defence and Security sectors.
We are currently recruiting for a number of Level 1 – 4 IT Support Engineers to work on a critical defence project in the Hereford area.
You will be responsible for supporting Windows-based systems, managing legacy server environments, and facilitating the transition to a cloud-based infrastructure.
These are hands-on roles that span Levels 1 to 4 support, providing opportunities to engage with a wide range of IT challenges in a secure and dynamic environment.
The role will involve: Providing comprehensive IT support for Windows-based systems, ensuring optimal performance and uptime Managing and troubleshooting legacy server environments, addressing hardware and software issues promptly Supporting the transition from legacy servers to cloud-based infrastructure, contributing to planning, execution, and ongoing maintenance Resolving technical incidents and service requests across Level 1 to Level 4 support, ensuring timely resolution and excellent user satisfaction Monitoring system performance, implementing updates, and maintaining compliance with security protocols and defence standards Collaborating with cross-functional teams to ensure seamless integration of cloud services with existing systems Documenting procedures, configurations, and troubleshooting steps to support knowledge sharing and continuous improvement Adhering to strict confidentiality and security guidelines, maintaining compliance with defence regulations Participation in a 24/7 on-call rota to ensure continuous operational support and timely issue resolution.
To join us you will need: Proven experience as an IT Support Engineer, ideally within defence, government, or similarly regulated industries Strong expertise in Dell hardware and Windows operating systems Hands-on experience managing legacy servers and transitioning to cloud-based infrastructure Proficiency in troubleshooting a range of IT issues, with experience across Levels 1-4 support Familiarity with virtualisation technologies (e.g., VMware, Hyper-V) and networking concepts Solid understanding of cybersecurity best practices and compliance requirements in secure environments Excellent communication and problem-solving skills, with the ability to work independently and as part of a team Relevant certifications such as Microsoft Certified: Azure Administrator, CompTIA Security+, or Dell Technologies certifications are advantageous Flexibility and a proactive approach to managing critical incidents outside standard working hours are essential.
The benefits you'll receive: Supported Training & Development 25 days annual leave (plus Bank Holidays) Cycle to Work Scheme Employee Wellbeing Scheme Employer Pension Contributions Personal Development Opportunities All applicants must hold the Right to Work in the UK and already possess, or be able to obtain National Security Clearance.
Join us in supporting critical defence operations while advancing your IT career in a unique and rewarding role



  • Hereford, United Kingdom Thorn SDS Limited Full time

    IT Support Engineers (Level 1 -4) Hereford Salary Negotiable – Depending on level / experience Thorn SDS is a niche Managed Service Provider, based in Alton, Hampshire, who are committed to enabling technology organisations and professionals to thrive within the Space, Defence and Security sectors. We are currently recruiting for a number of Level 1...


  • Hereford, United Kingdom Thorn SDS Limited Full time

    IT Support Engineers (Level 1 -4) Hereford Salary Negotiable – Depending on level / experience Thorn SDS is a niche Managed Service Provider, based in Alton, Hampshire, who are committed to enabling technology organisations and professionals to thrive within the Space, Defence and Security sectors. We are currently recruiting for a number of Level 1 – 4...


  • Hereford, United Kingdom Thorn SDS Limited Full time

    IT Support Engineers (Level 1 -4) Hereford Salary Negotiable – Depending on level / experience Thorn SDS is a niche Managed Service Provider, based in Alton, Hampshire, who are committed to enabling technology organisations and professionals to thrive within the Space, Defence and Security sectors. We are currently recruiting for a number of Level 1 – 4...


  • Hereford, United Kingdom Thorn SDS Limited Full time

    IT Support Engineers (Level 1 -4) Hereford Salary Negotiable – Depending on level / experience Thorn SDS is a niche Managed Service Provider, based in Alton, Hampshire, who are committed to enabling technology organisations and professionals to thrive within the Space, Defence and Security sectors. We are currently recruiting for a number of Level 1 – 4...


  • Hereford, Herefordshire, United Kingdom DCS Technology Full time £50,000

    Job Title: Senior Software EngineerWe are seeking a highly skilled Senior Software Engineer to join our dynamic team at DCS Technology.About the Role:This is an excellent opportunity for a motivated and experienced software engineer to design, develop, and implement cutting-edge Power Platform applications.The ideal candidate will have strong experience in...


  • Hereford, Herefordshire, United Kingdom DCS Technology Full time £40,000 - £60,000

    Join Our TeamAs a Network Engineer with DCS Technology, you will be part of a highly productive and collaborative team that is passionate about delivering innovative solutions. We are seeking a talented individual to join our TechOps team and make a real impact in the financial services industry.About the JobYou will be responsible for troubleshooting,...

  • IT Support Engineers

    3 weeks ago


    Hereford, United Kingdom CV-Library Full time

    Here at Thorn SDS, we have exciting opportunities for IT Support Engineers (Levels 1-4) to join our dynamic team in multiple locations. With opportunities across multiple levels, you'll thrive in a secure and supportive environment! IT Support Engineers Based in Corsham, Lincolnshire, Cambridgeshire, Hereford or...


  • Hereford, United Kingdom HALCO Full time

    The role offers a huge range of opportunity and variety with the chance to make a difference and feel a valued part of an enthusiastic, fast paced, family culture. Please find basic details below; **Resolve daily IT issues, such as**: - Printer connectivity - Server connectivity - Wifi/internet issues - Phone issues - Peripheral issues e.g. screens not...


  • Hereford, Herefordshire, United Kingdom Wayman Group Full time

    **Design Technology Teacher Wanted:**We are seeking a qualified Design Technology Teacher to join our team at an Ofsted rated "Good" school in Hereford. The successful candidate will be responsible for teaching Design Technology to Key Stage 3 and 4 students.**Responsibilities and Requirements:**Plan and deliver engaging lessons to meet the needs of all...


  • Hereford, Herefordshire, United Kingdom Wayman Group Full time

    **About the Role:**We are seeking a highly skilled Design Technology Teacher to join our team at an Ofsted rated "Good" school in Hereford. The successful candidate will be responsible for teaching Design Technology to Key Stage 3 and 4 students.**Key Responsibilities:**Plan and deliver engaging lessons to meet the needs of all studentsAssess student...


  • Hereford, Herefordshire, United Kingdom idpp Full time

    Digital Systems Engineer for Satellite TechnologyWe are seeking a Digital Systems Engineer to join our team at idpp on a contract basis. This role requires 3 days of on-site presence in Hereford.In this position, you will be responsible for:Configuring and troubleshooting interfaces for satellite systems, including DDR4 and JESD204.Designing and verifying...


  • Hereford, United Kingdom Rockfield Specialist Recruitment Full time

    Network Support Engineer Competitive salary + very generous bonus, pension and benefits Based: Hereford Our client is a well-established, dynamic and highly profitable supplier of technology products and services to an impressive, international customer base. They seek to appoint a new, member to the Network Engineering Team the role will be varied...


  • Hereford, Herefordshire, United Kingdom DCS Technology Full time

    Company OverviewDCS Technology is a leading provider of innovative payment solutions, delivering secure and scalable software to businesses in the UK.We are looking for a Senior DotNet Developer with expertise in C# and Azure to join our team and help shape the future of payment technology.


  • Hereford, United Kingdom Rockfield Specialist Recruitment Full time

    Network Support EngineerCompetitive salary + very generous bonus, pension and benefitsBased: HerefordOur client is a well-established, dynamic and highly profitable supplier of technology products and services to an impressive, international customer base.They seek to appoint a new, member to the Network Engineering Team the role will be varied and will...


  • Hereford, United Kingdom Rockfield Specialist Recruitment Full time

    Network Support EngineerCompetitive salary + very generous bonus, pension and benefitsBased: HerefordOur client is a well-established, dynamic and highly profitable supplier of technology products and services to an impressive, international customer base.They seek to appoint a new, member to the Network Engineering Team the role will be varied and will...


  • Hereford, Herefordshire, United Kingdom DCS Technology Full time £50,000 - £65,000

    Company OverviewDCS Technology is a leading provider of innovative payment solutions, delivering secure and scalable software to help businesses process transactions seamlessly.Job DescriptionWe are seeking a skilled NET Developer with expertise in C# and Azure to join our team and help shape the future of payment technology. As a key member of our...


  • Hereford, Herefordshire, United Kingdom Walsingham Support Full time

    About Walsingham Support">Pound Farms is a residential service set in the beautiful Ross-on-Wye countryside, providing support for 15 individuals with mild to moderate learning disabilities.">Support Worker Role">We are seeking a dedicated and compassionate Support Worker to join our team at Pound Farms. As a valued member of our team, you will play a...


  • Hereford, Herefordshire, United Kingdom Leidos Holding Full time

    About UsAt Leidos UK & EUROPE, we work to make the world safer, healthier, and more efficient through technology, engineering and science. We are a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets.Our company is committed to a truly...


  • Hereford, Herefordshire, United Kingdom beBee Professionals Full time £45,000 - £65,000

    Career Opportunities at beBee ProfessionalsWe are seeking an experienced Innovative Technology Expert to join our team in the UK. You will be responsible for developing and maintaining software applications that drive our business forward.Estimated Salary: £50,000 - £70,000 per year.Responsibilities:Design, develop, and maintain high-quality software...

  • Quality Engineer

    2 weeks ago


    Hereford, United Kingdom Redline Group Ltd Full time

    An exciting job opportunity has arisen for a Quality Engineer to join a globally recognised organisation involved within the exciting technology sector of Rugged and Industrial Computers and Integrated Systems, based at their site in Herefordshire.Due to continued growth my client in Herefordshire is seeking a Quality Engineer to join the Quality team to...