Knights | Customer Specialist
12 hours ago
Integrar is a specialist division of Knights, the UK's largest legal and professional services business outside of London.
With 1500 colleagues across 26 locations our strong organic growth, combined with several high-quality recent acquisitions means we are now a more diversified business with strengthened positions in our key target markets.
Integrar specialises in delivering remortgage services for lending institutions and intermediaries such as banks, building societies, mortgage brokers, estate agents and financial advisors.
Our teams provide a fast and efficient service without compromising on a quality and the personal touch.
About the role As a Remortgage Caseworker for Integrar you will be expected to manage a full caseload of remortgage files through to completion, working towards completion targets and providing clients with a fast, efficient and high-quality service throughout.
It requires a high attention to detail, passion for delivering a high quality of work, being adaptable under pressure and being an amazing team player.
Responsibilities: Manage a caseload of approximately 300 new remortgage instructions per month.
Carry out a title investigation and any searches required on the property or borrower.
Carry out identification checks.
Obtain a redemption statement for every charge affecting the property.
Check the mortgage offer with a high degree of accuracy and chase any outstanding documentation required to proceed to completion.
Set a suitable date for completion in accordance with the client and borrower requirements.
Liaise with clients and borrowers via phone and email where necessary, providing quality customer service.
Keep all parties in the transaction up to date at all times such as client, introducer, borrower or broker.
Ensure the case management system is used to process all relevant aspects of the transaction.
Undertake any reasonable request from a Partner, Unit Head or other appropriate Manager from time to time.
What does Knights offer?
You will be part of a One Team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment.
You can help change the way we all think about and deliver the future of legal and professional services in a friendly, caring business, with little (if any) hierarchy.
Our culture of positivity and transparency, provides a great platform for people to take their careers to the next level.
We have an exceptional office environment and facilities at The Majestic in Leeds city centre.
Excellent training and induction programme for all new starters; an engaging on-site training team will give you the skills and knowledge to succeed in your role.
Great work-life balance with employee wellbeing and healthcare benefits.
Excellent benefits package makes Knights a great place to work and includes 23 days annual leave, birthday gift vouchers, travel to work schemes, retailer discounts platform, healthcare, eyecare and dental, life assurance, discounted legal fees, pension, share incentive plan.
What are we looking for in a candidate?
To be successful in this role you will be enthusiastic about learning and developing caseworker skills in the remortgage sector.
You will have a strong commitment to client care and to providing a friendly and helpful service.
You will have the ability to multitask, adapt to changing priorities and handle a variety of duties to a high standard.
You will be keen to work autonomously and manage your caseload within the guidelines of daily, weekly and monthly task structures.
You will be comfortable adapting to change and helping the team / other teams where required.
You have a careful and methodical approach to work, ensuring that processes, procedures etc.
are followed accurately.
Prior experience of remortgage processes is advantageous but not essential.
You will be confident working in an environment with clear targets to achieve and strict deadlines / SLAs.
You will thrive in a team environment which is supportive, positive and succeeds together.
You possess strong communication skills both on the phone and via email, including an excellent standard of writing.
-
Knights | First Contact Team Advisor
2 days ago
Ledston, United Kingdom Knights Full timeIntegrar is a specialist division of Knights, the UK's largest legal and professional services business outside of London.With 1500 colleagues across 26 locations our strong organic growth, combined with several high-quality recent acquisitions means we are now a more diversified business with strengthened positions in our key target markets.Integrar...
-
Caseworker
1 week ago
Ledston, United Kingdom Knights Full timeIntegrar is a specialist division of Knights, the UK's largest legal and professional services business outside of London.With 1500 colleagues across 26 locations our strong organic growth, combined with several high-quality recent acquisitions means we are now a more diversified business with strengthened positions in our key target markets.Integrar...
-
Paralegal - Integrar
3 weeks ago
Ledston, United Kingdom Knights Full timeKnights has always done things differently; in 2012, we were the first organisation of our type in the UK legal sector to attract private equity investment, enabling us to move from the traditional partnership model to a corporate structure, creating a clear separation between management / ownership and fee earners.The success of our model was reflected in...
-
Technical Trainer
3 days ago
Ledston, United Kingdom S Knights Recruitment Full timeWe are seeking an experienced Technical Trainer!The Technical Trainer will help design, develop, and deliver high-quality short technical training courses in the low carbon (renewable) and / or construction sector for our clients.This role is crucial in ensuring that our course delivery and content is the best available and exceeds our customers...
-
Customer Success Manager
2 weeks ago
Ledston, United Kingdom Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses Full timeThe Company: A B-Corp sustainability-tech working to help charities maximise RoI.PE Backed fantastic growth and planning to move into the US market.Already leaders in their space, they are looking to establish themselves as the global leader!The Opportunity: Excited to work for a sustainability-tech with a unique proposition and wonderful mission...
-
Administrator
4 days ago
Ledston, United Kingdom Nationwide Specialist Services Full timeContract Administrator at The NSS Group Part of NSS Cleaning per annum Looking for a new challenge with clear career progression Fancy working in a vibrant office environment Keen to bring new ideas to the table and see those ideas brought to life This is the job for you. NSS has seen huge growth over the last 12 months both in revenue and resource. To...
-
Temp Contract Administrator
3 days ago
Ledston, United Kingdom Nationwide Specialist Services Full timeTemporary Contract Administrator at The NSS Group Part of NSS Cleaning 22500 per annum Looking for a new challenge with clear career progression Fancy working in a vibrant office environment Keen to bring new ideas to the table and see those ideas brought to life This is the job for you. NSS has seen huge growth over the last 12 months both in revenue and...
-
Contracts Administrator
5 days ago
Ledston, United Kingdom Nationwide Specialist Services Full timeContracts Administrator at The NSS Group Part of NSS Cleaning The Division Our team of directly employed operatives is the UKs No.1 market leader and the only truly nationwide window and specialist cleaning provider. With a regional management structure in support and a central service desk we are uniquely positioned to deliver services on both a planned and...
-
Temp Contract Administrator
4 days ago
Ledston, United Kingdom Nationwide Specialist Services Full timeTemp Contracts Administrator at The NSS Group Maternity Cover 9 Month Contract 22500 per Anum Part of NSS Cleaning The Division Our team of directly employed operatives is the UKs No.1 market leader and the only truly nationwide window and specialist cleaning provider. With a regional management structure in support and a central service desk we are uniquely...
-
Contracts Administrator
3 weeks ago
Ledston, United Kingdom Nationwide Specialist Services Full timeClean, well-maintained and fully functioning buildings are vital to keeping our customers moving.Businesses need to create positive, lasting impressions and we work with their reputations in mind.That's why we act fast, solving most problems on the first visit, and why we invest in training and support to keep our teams at the forefront of new techniques.Our...
-
Temp Contract Administrator
3 weeks ago
Ledston, United Kingdom Nationwide Specialist Services Full timeClean, well-maintained and fully functioning buildings are vital to keeping our customers moving.Businesses need to create positive, lasting impressions and we work with their reputations in mind.That's why we act fast, solving most problems on the first visit, and why we invest in training and support to keep our teams at the forefront of new techniques.Our...
-
Ledston, United Kingdom Msx International Limited Full timeCustomer Service Specialist Up to £28,000 Hybrid - 40 hours per week 6-month fixed contract Whitley, Coventry Do you like helping customers?MSX International has the job for you!At MSX we exist to empower movers and makers to thrive in an ever-changing world, by harnessing our expertise and creativity to deliver an exceptional service powered by technology...
-
Customer Support Manager
12 hours ago
Ledston, United Kingdom Fruition It Full timeCustomer Support Manager Leeds - Hybrid Up to £40,000 Fruition IT are working with a well-established tech-first business who are embarking on a complete technical transformation.They are seeking a skilled Customer Support Manager to join this journey, taking responsibility for the overall customer experience on their bespoke software platform.Alongside...
-
Demo Specialist
2 weeks ago
Ledston, United Kingdom Parent Test Tj Company 1 Full timeJob Title: Demo Specialist Location: Leeds Salary: £10001 to £15000 Benefits: ??Competitive salary, ??25 days holiday, ??Pension scheme, ??Flexible working hours, ??Employee discounts, ??Training and development opportunities We are currently seeking a motivated and enthusiastic Demo Specialist to join our team in Leeds.As a Demo Specialist, you will be...
-
Implementation Specialist
2 weeks ago
Ledston, United Kingdom Emis Full timeJob Description Here at EMIS, we are excited to share that we are currently recruiting for an Implementation Specialist to join us on a 12-month fixed-term contract.Our Implementation Specialists are subject matter and product experts that sit within our Transformation and Training team supporting EMIS products which are used across multiple healthcare...
-
Customer Experience Manager
5 days ago
Ledston, United Kingdom Love Recruitment Full timeCustomer Experience Manager Training and Onboarding Manager 32k40k dependant on experience. Hybrid Remote Wakefield Proactive and customerfocused this role will lead the charge in ensuring exceptional service delivery and ongoing satisfaction for our highprofile clients in the fitness industry. Managing relationships with larger multisite gym operators...
-
Ledston, United Kingdom Fruition It Resources Limited Full timeJob DescriptionCustomer Support Manager Leeds - Hybrid Up to £40,000 Fruition IT are working with a well-established tech-first business who are embarking on a complete technical transformation.They are seeking a skilled Customer Support Manager to join this journey, taking responsibility for the overall customer experience on their bespoke software...
-
Implementation Specialist
2 days ago
Ledston, United Kingdom Emis Full timeHere at EMIS, we are excited to share that we are currently recruiting for an Implementation Specialist to join us on a 12-month fixed-term contract.Our Implementation Specialists are subject matter and product experts that sit within our Transformation and Training team supporting EMIS products which are used across multiple healthcare settings.With the aim...
-
Presales Product Specialist
3 weeks ago
Ledston, United Kingdom System C Full timeDescription Job Summary We are looking to recruit a talented and motivated experienced Product Specialist to join our Presales Team as a Social Care and Finance Product Specialist.The Presales Product Specialist will engage with customers and colleagues to understand their business requirements?and persuasively articulate our software solutions to maximise...
-
Administrator / Junior Secretary
3 weeks ago
Ledston, United Kingdom Rhodar Specialist Enabling Works Full timeAn exciting opportunity has arisen to join our team as a Temporary Junior Administrator, working at our Leeds Homeworks office.This is a temporary role initially for 6 months with potential to go permanent after this.We are looking for a Junior Administrator to join our Homework's division specialise in asbestos management for all our domestic and insurance...
