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Administrator / Junior Secretary
1 month ago
An exciting opportunity has arisen to join our team as a Temporary Junior Administrator, working at our Leeds Homeworks office.
This is a temporary role initially for 6 months with potential to go permanent after this.
We are looking for a Junior Administrator to join our Homework's division specialise in asbestos management for all our domestic and insurance clients.
Responsible for the administration and management of new client instructions, including setting up new instructions on the Homeworks CRM system and accepting jobs on Client Portals in line with Client SLA's.
Answering telephone calls from policy holders/homeowners and clients, dealing with queries in a professional manner.
Book and co-ordinate surveys, organise the works within SLA, ensuring Surveyors are fully utilised.
Preparing Consignment Notes, PRC's & Site Diaries for the following day's jobs, including updating the Consignment Note/Waste register and distributing to Site Supervisors.
Forwarding the completion paperwork to the client via their specified email account or portal within the clients KPI's.
Ad hoc duties including assisting organising departmental training, maintaining training records, maintaining transport records, including servicing of vehicles details.
Maintaining the DBS register.
Assisting managing the BigChange CRM system to ensure all employee, vehicle and equipment details are accurate.
Strong written and verbal communication skills and excellent telephone manner.
Proficient in Microsoft Office, particularly Word, Excel, Access and email/internet.
Ability to handle customer complaints and resolve where possible.
We are a market leader in the asbestos removal, demolition, and land remediation industries .
We have also recently added fire protection to our portfolio of services.
Supported by over 450 employees at 14 facilities nationwide , our highly trained teams are trusted by major corporations to offer a specialist enabling works solutions covering our core disciplines either individually or collectively across both public and private sectors.
The scale of our projects range from multi-million-pound regeneration works combining our 3 core specialisms to domestic support for insurance clients and housing associations.
You can read more about the work we do at or you can view a video overview of our services at 25 days holiday (plus bank holidays) ~ Annual pay review ~ Company pension scheme ~ Free on-site parking ~ Access to an employee assistance programme to support your health and wellbeing ~ Excellent career progression and training opportunities ~ Opportunities to partake in volunteer work and charity events ~ Eyecare vouchers Quality If you are interested in joining an ambitious forward-thinking business with great opportunities for career development, we would love to hear from you.
