Student Recruitment Client Experience Officer
2 weeks ago
Job description Job PurposStudent Recruitment Client Experience Officer Base Location: Birmingham or Manchester The KPMG Business Services function is a cornerstone of our UK business.
Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.
Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK.
From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise.KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval.
We've proudly stood beside the institutions and businesses which make the UK what it is.Why Join KPMG as a Student Recruitment Client Experience OfficerThis role supports the Student Recruitment team's Systems requirements.
The Systems Officer will support the Systems Assistant Manager in providing and maintaining effective technology solutions, training and reporting for the Student Recruitment Team as well as supporting the wider Student Recruitment team with candidate management support.
These systems include Applicant Tracking, Event and Interview Management and assessment technology.
In light of the GDPR, this role will also play a key part in ensuring that the Student Recruitment team is compliant in its activities and delivering the highest standards of candidate experience.What will you be doing?
Supporting the Systems Assistant Manager in delivering the day-to-day operations of our systemsMonitoring system related queries, ensuring they are resolved in a timely manner Providing training and support to the team on the current recruitment systems; including best practice and complianceLeading regular reviews of technology processes and uses, recommending efficiencies and changes where possibleConducting User Acceptance Testing on system updates To support the Senior Manager and Assistant Manager in technology and analysis projects Building strong relationships with the wider team, suppliers and key stakeholders, in order to maintain and improve our systems and processes Delivery of effective Recruitment reporting (MI) to colleaguesSupporting the team and technologies in meeting compliance standardsProviding project plans and process flows to support system updateWhat will you need to do it?
Experience and understanding of using and maintaining technologies, ideally in the use of recruitment systemsAbility to demonstrate empathy and a knowledge of the student recruitment marketplaceDrive and commitmentA confident presenter and ideally experience in delivering training to colleagues Strong IT skills including Excel, Power Point, databases and internet researchConfident in working with numbers and data Ability to build and maintain relationships with a variety of stakeholdersExcellent organisation and time management skills with a keen eye for detailFlexibility to work within a fast-paced environmentAbility to adapt to change quickly and positivelyForward thinking and proactive approachSelf-motivated to work autonomously and also able to work effectively in a teamThis is a hybrid working role with some travel to KPMG offices and events.
Intelligent working requests will be considered and some flexibility is likely to be possible.
However, it should be noted that demands of the role include cover on most days.To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.Find out more:Within Central Services we have a range of divisions and specialisms.
Click the links to find out more below:Central Services (KBS) at KPMG: Inclusivity and KPMG: KPMG Workability and Disability confidence: For any additional support in applying, please click the links to find out more:Applying to KPMG: Tips for interview: KPMG values: KPMG Competencies: KPMG Locations and FAQ:
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