Welfare And Benefits Coordinator

3 weeks ago

Grantham, United Kingdom St Barnabas Hospice Full time

Job summary TheSt Barnabas Wellbeing Service provides a range of support to patients,families, carers, and bereaved clients across Lincolnshire.
Our servicesinclude Spiritual Care, Welfare & Benefits, Counselling & EmotionalSupport and Bereavement Care.Wehave a vacancy for a Welfare & Benefits Coordinator as part of the Welfare& Benefits Team across Lincolnshire.
The Welfare & Benefits Coordinatoris responsible for the coordination of the Welfare & Benefits serviceacross the county, providing a central point, of contact for all referrals androutine enquiries in a pleasant and helpful manner.Thecoordinator will be responsible for liaising with multi health and social careprofessionals to promote the service and to offer advice, support, andmanagement of the referral process.
Including accurate inputting of the patientdetails onto a bespoke database in a timely manner.
The service supports highvolumes and complex benefit enquiries and claims for palliative patients.Referrals are from across the health & social care community and there isfrequent requirement for concentration where the work pattern is unpredictable.Main DutiesWork closely with the Welfare Benefit Advisers/Senior Adviser & Line ManagerSupport a robust assessment process and appropriate allocation of patients to the advisers providing administrative support & coordination to the Welfare & Benefits Team where appropriate to ensure smooth transition and comprehensive accurate patient information.
Main duties of the job Thepost holder will:be responsible for the collection of data to report theminimum data set (MDS) and the collection and analysis of data to manage patient flow and identify service development needs.work pro-actively with internal/external referrers tosecure additional information/documentation essential to advisers for theeffective management of claims.be organised and efficient, confident and able to manage a variedand busy referral service.work closely with the rest of the Welfare& Benefit Advisers to support patients across the whole of Lincolnshire.TheWelfare and Benefits Team provide an essential service to patients living witha life limiting illness and to their families/carers.
Qualifications and Experience:Excellent written and communication skills.Ability to use own initiative and work autonomouslyIT Skills to ECDLstandards.Ability to demonstrate you are able to work in a busy environmentand work as an integral team member.Excellent communication andorganisational skillsExcellent telephone mannerPrevious orcurrent experience within an administrative role are desired.Hours: 16 per week (Thursday's & Friday's)Base:Hybrid working with base visits and travel required ad hoc so transport is essential for this role.
Base to be agreed with candidate between Lincoln, Louth, Boston or Grantham.For assistance with your application contact: About us Please Note:To be considered for our roles, applicants must already hold the right to work in the UK as we are unable to offer sponsorship.
Please do not apply without this in place.
St Barnabas Hospice is an Equal Opportunities Employer, we believe in treating everyone with dignity and respect and welcome applications from all sectors of the community.
We reserve the right to extend, withdraw or close vacancies where necessary.
If selected for interview you will be contacted via the email account used to register.
Please check your spam folder.We are St Barnabas HospiceLincolnshire's Leading provider of palliative, end-of-life nursing care to adults living with a life-limiting or terminal illness.
Ranking in the top 100 best companies to work for in the UK.What's Our Vision?A world where dying with dignity, compassion and having choices is a fundamental part of life.We're on a MissionTo ensure all individuals facing the end of their life in Lincolnshire receive dignified, compassionate care when they require it and where they ask for it.Benefits available to qualifying new employees:Please see the separate employees benefit document to see what's on offer.Pension Options:Option 1 - Continuation of NHS pension (If applicable) Option 2 - Join our generous contributory Pension Scheme, 7% of your monthly salary paid, together with a personal contribution by you.
(option to increase your contributions to be double matched by the Trust, up to a limit of 9%) Job description Job responsibilities ** For details of the job description and personal specification please refer to the separate Job Description document ** Person Specification Qualifications Essential ** For details of the job description and personal specification please refer to the separate Job Description document **

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