Endoscopy Booking Clerk Lincoln

2 weeks ago

Lincoln, United Kingdom United Lincolnshire Hospitals Nhs Trust Full time

Job summary THIS POST WILL NOT COMMENCE BEFORE APRIL 2025 Posts available for Lincoln Hospital Our JAG Accredited Endoscopy service at United Lincolnshire Hospitals NHS Trust is looking for enthusiastic and self-motivated Endoscopy Booking Clerks to pro-actively co-ordinate the admission of patients to the Endoscopy unit.
The booking clerk schedules the booking of procedures ensuring that an efficient, timely and patient focused service is provided, whilst ensuring that the clinical needs of patients are met in accordance with the current NHS timeframes.
Main duties of the job This demanding role will require excellent time management and organisational skills.
The successful candidate must be able to prioritise their own workload and will require a flexible approach to their duties.
You must have excellent communication skills and be a great team player.
The post holder should be proficient in the use of Microsoft Office packages.
The ability to use a range of computer systems to collate information and escalate potential issues and problem areas.
A knowledge of Care Flow is beneficial but not essential, as full training will be available.
There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.
There may be occasions when there is a need to travel Trust Wide to cover other sites.
We can also support occasional Home Working once the candidate is fully trained.
About us Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment.
From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust Pilgrim Hospital is situated beautiful countryside and serves the communities in the South Lincolnshire area.
It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area.
It provides ambulatory paediatric and accident and emergency services.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire.
Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Job description Job responsibilities Have a look at the job description and if you like what you see then apply today.
Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution.
your NHS needs you
Person Specification Qualifications Essential GCSEs or equivalent in Maths & English ICT or equivalent NHS PAS system Desirable NVQ3 or equivalent in subject AMSPAR medical terminology Evidence of Particular: - Knowledge - Skills - Aptitudes Essential Data entry/keyboard skills Ability to prioritise own workloads Good oral and written communication skills Attention to detail Knowledge and understanding of Patient access policy Understanding of NHS targets, DM01, Cancer pathways, 18 week RTT.
Understanding of medical terminology Awareness and Knowledge of the dignity in care agenda.
Ability to evidence/demonstrate key values and behaviours in line with the Trust framework Desirable Understanding of booking systems, maintaining electronic diaries Knowledge of Endoscopy Previous Experience Essential Booking Patient appointments Clerical experience Working with the public in a customer care position.
Desirable Call centre type experience Reception type experience Specific Requirements Essential Ability to work to tight deadlines Ability to work under pressure Ability to work either as part of a team or as an individual Ability to work with limited supervision

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