Junior Helpdesk Engineer
2 weeks ago
Commercial Services Group is one of the leading providers of procurement and support services to education and public sector customers globally.
Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce.
Role: Junior Helpdesk Engineer Salary: £23,000 Location: Kings Hill Are you a motivated, passionate individual looking to take the next step in your career?
Cantium, part of Commercial Services group are now looking for a Junior Helpdesk Engineer to join the team, providing support and taking ownership of all Help Desk duties across the group Why Join CSG?
CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 28 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more.
Currently growing at a rate of 25% each year, CSG has expanded via an innovative buy and build model delivering an important mix of organic growth, acquisitions and strategic joint venture partnerships.
Therefore, it is an exciting and interesting time to join a growing organisation and be part of shaping the future of CSG.
What You'll Bring: The ideal candidate will bring a foundation in IT infrastructure, along with practical knowledge of hardware, databases, operating systems, and local area networks.
Ideally will have hands-on experience with IT applications and service processes commonly used within the industry, as well as a deep understanding of Windows server environments, Microsoft cloud solutions (including Intune), storage, backup, and virtualisation architecture.
What You'll Achieve: As Junior Helpdesk Engineer you will: Provide guidance to customers on available systems, products, and services, following established procedures Respond to support requests via inbound calls, the AVA chat system, email, or in-person at the office or customer sites Manage calls according to Cantium's standards, ensuring detailed call notes are recorded for all steps taken toward resolution Stay updated on trends and developments within the ever-evolving information technology industry Facilitate effective communication between users and service providers, including external commercial suppliers when necessary.
This involves documenting incidents, monitoring progress, and ensuring all relevant diagnostic information is provided for error resolution and incident analysis Conducts initial diagnostics of issues, providing known solutions where applicable, and sharing this knowledge with colleagues What we Offer : 25 days of annual leave, plus bank holidays An additional day off at Christmas Access to a generous discount scheme, including retail and gym memberships Life assurance coverage Health cash plan initiative Company wide events What We Require: Experience with IT infrastructure, including hardware, databases, operating systems, and local area networks, as well as familiarity with commonly used Application and service processes Proficiency in Windows server environments, Microsoft cloud solutions (such as Intune), and experience in storage, backup, and virtualisation architecture Strong communication skills across all platforms and mediums Self-motivated, with the ability to contribute effectively as part of a tea About Commercial Services Group Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council.
CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.
About Cantium Cantium Business Solutions is a back-office services provider established by Kent County Council.
They partner with local government, education and private sectors to understand their business needs and challenges and provide tailored solutions.
Their focus on insight and collaboration ensures that they remain connected to these organisations to enhance their key business priorities such as such as IT strategy and architecture, project management and fully managed IT services.
We recognise that work isn't just somewhere you go for a set number of hours.
Work is something we do.
"Cantium Working" is our vision of the behaviours and attitudes inherent in 'agile' working.
As a business we are committed to providing a flexible approach to when, where and how our staff work.
Cantium working enables you to work in the way which best balances personal and work life – helping you achieve a great work life balance.
-
Junior Helpdesk Engineer
7 days ago
East Malling, United Kingdom Cantium Business Solutions Full timeRole: Junior Helpdesk Engineer Salary: £23,000 Location: Kings Hill Are you a motivated, passionate individual looking to take the next step in your career?Cantium, part of Commercial Services group are now looking for a Junior Helpdesk Engineer to join the team, providing support and taking ownership of all Help Desk duties across the group Why Join...
-
Helpdesk Administrator
6 months ago
West Malling, United Kingdom ATS Recruitment Limited Full time**Helpdesk Administrator** **Permanent - 8am - 5pm - Mon-Fri** **West Malling - ME19** **£27,000 - £30,000 (doe) per annum + company benefits** **The Client** My client is a company that specialises in complete plumbing, gas and drainage services to their corporate clients, managing domestic and commercial properties. The company provide competitive,...
-
Facilities Helpdesk Assistant
7 days ago
East Liverpool, Ohio, United Kingdom CV Bay Ltd Full timeCV Bay Ltd is looking for a Facilities Helpdesk Assistant to join our team. This role involves managing incoming maintenance calls and emails, logging and creating new job orders, assigning them to engineers or contractors, and updating a bespoke system (Maximo).Responsibilities:Manage incoming maintenance calls and emailsLog and create new job ordersAssign...
-
1st Line Helpdesk Engineer
6 months ago
East Sussex, United Kingdom Ingenio Technologies Full timeJob DescriptionWe are seeking a motivated and enthusiastic individual for a 1st Line Helpdesk Support position in our dynamic Managed Service Provider (MSP). This role is perfect for those embarking on their IT career journey or aiming to solidify their foundational technical skills. With a focus on providing first-level support, this position is an...
-
Senior Engineer
4 weeks ago
South East England, United Kingdom Class Technology Solutions Ltd Full timeRoaming IT Engineer needed to cover schools in the Harrow/Slough area. Benefits:25 days holiday, company pension scheme, sage benefits, mileage allowance Applicant must hold a valid UK driving license. We are a leading managed service provider in the Education Sector, and are looking for a Roaming Engineer to facilitate client visits to support the...
-
Senior It Engineer
12 hours ago
East Malling, United Kingdom Westfalia Fruit Full timeCome and join the leading #avoexperts Westfalia Fruit is a leading multinational supplier of fresh fruit and related value-added products to global markets.Through our vertically-integrated supply chain we grow, source, ripen, pack, process and market quality avocadoes & fresh produce – 365 days a year & across the globe. With the largest avocado-growing...
-
East Malling, United Kingdom Ernest Gordon Recruitment Full timeJunior Stores Person (Aviation) £11.44 p/h + Monday to Friday + Overtime + Generous Holiday + Pay and Role Progression Stansted Are you from a Stores or Warehouse background looking for the opportunity to develop within an industry leading organisation?This company have built a prominent position within the private aerospace sector.Based over multiple...
-
Junior Fabrication Engineer
3 weeks ago
East Midlands, United Kingdom ATA Recruitment Full timeATA Recruitment is currently seeking a Junior Fabrication Engineer to join their team in Derbyshire. As a key member of the fabrication team, you will be responsible for analyzing structural concepts and advising on improvements to current projects.The ideal candidate will have previous experience in a mechanical design role and hold an Engineering...
-
Commercial Building Engineer
3 weeks ago
East Bridge, United Kingdom CBW Staffing Solutions Full timeAbout the RoleThis is an exciting opportunity for a Commercial Building Engineer to join our client's team. As an Electrical Shift Engineer, you will be responsible for maintaining the electrical systems of a commercial building near London Bridge.You will work closely with the maintenance team to ensure that all electrical systems are functioning correctly...
-
Apprentice IT Support helpdesk engineer
6 months ago
East Sussex, United Kingdom Ingenio Technologies Full timeJob DescriptionWe are excited to offer an opportunity for an Apprentice Helpdesk Role within our dynamic Managed Service Provider (MSP). This 14-month apprenticeship program is tailored for individuals passionate about IT, seeking to embark on a career in technology support. The apprenticeship will culminate in a recognised industry qualification, with the...
-
Junior CAD Designer for Nottinghamshire
4 days ago
East Midlands, United Kingdom Think Recruitment Full timeWe are seeking a skilled Junior CAD Designer to join our client's civil engineering team based in Nottinghamshire.The ideal candidate will have experience working with AutoCAD and Revit software and a strong understanding of engineering principles.This role offers a unique opportunity for junior level candidates to develop their skills and experience in a...
-
Roaming Engineer
4 weeks ago
South East England, United Kingdom Class Technology Solutions Ltd Full timeRoaming IT Engineer needed to cover schools in the Harrow/Slough area. Salary: Up to £35,000 Benefits:25 days holiday, company pension scheme, sage benefits, mileage allowance Disclaimer: Applicant must have the right to work in the UK, no sponsorship available. Applicant must hold a valid UK driving license. Applicant must have a period of employment...
-
Junior Project Manager
2 weeks ago
East Oakley, United Kingdom Marble Talent Group Ltd Full timeMarble Talent Group are currently seeking a Junior Project Manager to work for our client based in Andover.Responsibilities Meeting with customers to discuss heating& cooling requirements upon customers requests.On site cooling & heatingsurveys.Surveying for transport, inc. HIAB & FLT access.Building RAMS & writing installation methods for installing our...
-
Junior Project Manager
2 weeks ago
East Oakley, United Kingdom Marble Talent Group Ltd Full timeMarble Talent Group are currently seeking a Junior Project Manager to work for our client based in Andover.Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.Responsibilities Meeting with customers to discuss heating& cooling requirements upon customers requests.On site cooling &...
-
1st/ 2nd Line Support Assistant
1 month ago
West Malling, United Kingdom CV-Library Full timeThis is an ideal opportunity for a bright, articulate 1st and 2nd line Technical Support Assistant with excellent telephone communication skills and looking to progress their IT support career with a forward-thinking IT company. 1st AND 2ND LINE TECHNICAL SUPPORT ASSISTANT LOCATION: Office based near Kings Hill, Kent. You may be searching for IT Technical...
-
Junior Surveyor
2 weeks ago
East Dereham, United Kingdom Holdich Recruitment Full timeOur client is a long established, privately owned, vibrant business who offer specialist land based contracting services to a variety of sectors across the UK. These include but not limited to civil engineering, agriculture, rural and environmental, where they deliver bespoke solutions to the highest standard to a wide ranging client portfolio. With a...
-
Junior Surveyor
2 months ago
East Dereham, United Kingdom CV-Library Full timeOur client is a long established, privately owned, vibrant business who offer specialist land based contracting services to a variety of sectors across the UK. These include but not limited to civil engineering, agriculture, rural and environmental, where they deliver bespoke solutions to the highest standard to a wide ranging client portfolio. With a...
-
Junior Service Engineer Medical X-Ray Specialist
2 weeks ago
East Anglia, United Kingdom TRS Consulting Full time £25,000Job Overview:We are currently seeking a talented individual to fill the role of Junior Service Engineer, Medical X-Ray Systems. This position offers a unique opportunity to gain hands-on experience with medical imaging equipment and develop valuable skills in a supportive and dynamic environment.Key Requirements:Qualification in electronics or a relevant...
-
Junior Land Surveyor
2 weeks ago
East Dereham, United Kingdom Holdich Recruitment Full timeOur client is a long established, privately owned, vibrant business who offer specialist land based contracting services to a variety of sectors across the UK. These include but not limited to civil engineering, agriculture, rural and environmental, where they deliver bespoke solutions to the highest standard to a wide ranging client portfolio. With a...
-
Junior Land Surveyor
2 months ago
East Dereham, United Kingdom CV-Library Full timeOur client is a long established, privately owned, vibrant business who offer specialist land based contracting services to a variety of sectors across the UK. These include but not limited to civil engineering, agriculture, rural and environmental, where they deliver bespoke solutions to the highest standard to a wide ranging client portfolio. With a...