Senior Ocean Export Account Manager

1 week ago

StokeonTrent, United Kingdom Simarco International Limited Full time

Company Description Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes.
At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needs.
That's why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients' individual and ever-changing requirements.
Position Providing a valuable service in our Ocean Freight department, to organise the safe, efficient and cost-effective transportation of goods for Deep Sea Imports.
Please note: This is a Remote role but Induction and Training will be held for the first 2 weeks at our Stoke site so please bear this in mind when applying.
Handling Ocean Export FCL and LCL on a start to finish basis Providing a high level of customer service at all times and building good business relationships with clients Liaising with customers and shipping lines Negotiate rates with Shipping Lines, maximising profitability by obtaining best prices whilst maintaining excellent service levels.
Booking in jobs on the in-house system (Azyra) Arranging Export entries Dealing with any queries/problems and resolving to minimise delays Develop and maintain good relationships with suppliers Working with the commercial department to assist growth Keeping customers advised and updated at all stages of the Export process Invoicing and administration Prepare quotations for all Ocean Export requirements in an accurate and timely manner.
Correspond with overseas agents to obtain best prices and services Knowledge & Experience Extensive Ocean Export experience A good knowledge of Ocean Export procedures and documentation, consols.
Ability to complete customs entries Excellent customer service skills Ability to work to deadlines with accuracy Ability to work well within a small team and use own initiative Computer literate Flexible and adaptable attitude with a willingness to learn new skills Personal Qualities Team player Clear and confident communicator Accurate Ability to work unsupervised Ability to work under pressure Punctual Flexible to hours of work Other information Hours of Work Monday - Friday 9am to 5.30pm (some flexibility required) - 1 hour lunch break Compensation & Benefits Salary is very competitive and dependent on experience Hybrid or remote working available 25 days annual leave increasing plus 8 bank holidays Discount Platform Full training and support Cycle to work scheme Employee assistance program Extensive learning opportunities Employee Engagement Forum Reward and Recognition programme Monthly Pay Day Treat Day Simarco pride themselves on being a great place to work and offer great training and career development opportunities - to join the team, please apply today ADZN1_UKTJ

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