Installation Manager

Founded in 1977, Planteria has evolved from a small startup into the UK largest interior landscaping company it is today, with an impressive annual turnover of £20 million.
With a focus on strategic partnerships, continuous innovation and client satisfaction, the company has accelerated its growth in the past 3 years and achieved a 33% year-on-year growth over this period, and now employs over 150 staff.
This role is responsible for the successful management of the installation team and scheduler, for the delivery of all installation projects on time as agreed with customers.
Working in line with commercial project specifications (which vary in size, and complexity), monitor processes and products to ensure cost effective measures are in place to stay within the department budget.
Focus on quality and continuous improvement and ensure all installation projects are efficiently completed in line with business growth.
Develop and update detailed installation schedules, optimise lead times and maximise team efficiency.
1.      Full line management responsibilities of Installation Technicians and Scheduler, fostering a safe, productive and positive work environment.
Oversight of installation sub-contractors, ensuring they follow Planteria quality standards and compliance requirements` 2.      Validate and oversee project specification from sales order initiation to identify complexity, overcome challenges and allocate appropriate resource 3.      Take a collaborate approach with commercial, procurement and production to achieve a "first time right" installation for all projects.
4.      Ensure ongoing communication is in place between installation team and clients until projects are successfully installed 5.      Measure successes and challenges of all installation projects, analyze trends and revise processes as and where required 6.      Set-up and introduce relevant KPIs for the department   7.      Optimize resources and manage costs to stay within agreed annual installation budget Requirements 1.      Strong line management skills with remote teams working on multiple sites 2.      Project management skills, some experience with project management software 3.      Customer service skills, ownership of critical issues or customers 4.      Excellent verbal and written communication skills, working with a wide variety of stakeholders 5.      Planning and organisation skills; able to prioritize, multitask effectively and execute strategic decisions 6.
Agile approach to determine fast alternative courses of action or recovery on slipped schedules or logistical challenges of live projects ·         Experience of managing remote teams on multiple sites ·         Significant experience in scheduling work for external teams and strictly following tight deadlines ·         Experience in supply chain (service or goods) in a logistics, warehousing, distribution, retail or service environment ·         Experience overseeing budgets and departmental costs ·         Reviewing process and ensuring continuous improvement ·         Continuously improve lead-times by streamlining processes and managing resources ·         Deliver projects on time at the highest quality standard Introduce OTIF for department ·         Role is based in rural Essex therefore employees need their own transport to work Someone who lives the company values: Be humble & Confident, Be Involved, Be Positive & Energetic, Think 'TEAM', Relentless to Improve, Create WOW, Be Honest & Respectful.
  Role is based in rural Essex therefore employees need their own transport to work Benefits Free Parking, Free Lunch, 23 days holiday, BUPA cashplan, Company profit sharing scheme