Employee Support Specialist, Gs 9/11, Norfolk Field Office

JOB SUMMARYJob SummaryPosition: Employee Support Specialist GS 9/11Division: Norfolk Field OfficeLocation: Norfolk, VAWorking Hours: 8:15am-5:00pm (may vary based on division needs)Salary: GS 9 - $60, - $79, GS 11 - $73, - $95,Full Performance Level: GS 11Number of Positions Available: 1Duration: Full Time/PermanentAdditional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.
Key RequirementsMust be a current, permanent FBI employee Major Duties Provide administrative support regarding the coordination of FBI programs related to wellness and resilience.Researches, analyzes and evaluates information to ensure optimal financial uses of wellness program resources.
Liaison with internal and external partners in order to obtain participation and information regarding office needs in order to create a network of wellness services and resources.Establishes the proper documentation for the Division's Wellness Program that advertises the procedures, and presentation for upcoming wellness events.Manages, oversees, and surveys Wellness Team Committee for the Division personnel by scheduling and leading meeting to discuss data, employee feedback and potential upgrades to wellness space.Collaborate with members in order to address the needs of the dedicated space of the Division for wellness.Other DutiesEmployee Assistance Program peer-to-peer role.
Provide communications to employees about EAP services.
Provide internal and external information and referral resources to employees who do not need to meet with an EAP counselor.Schedule sessions and meetings for licensed EAP counselors and will triage walk-in employees seeking EAP assistance until which time a licensed counselor is available to assist.Support for all EAP programs to ensure events are planned and executed, as needed.Provide support during critical incidents such as an employee death, benefits process, memorial fingerprint plaque, memorial credentials, etc.Confidentiality is a must for this position.
Qualifications and EvaluationsPlease make sure your specialized experience/requirement(s) can be identified in your resume.
Applicants must meet the qualification requirements by the closing date of this announcement.
Your application will be evaluated and rated under the FBI's Candidate Rating Procedures.
Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire.
High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.If you are deemed Most Competitive, you will be referred to the selecting official for further consideration.All applicants will be rated on the following Competencies:Customer ServiceInterpersonal AbilityOrganizing and PlanningProject ManagementResearch (Data)Please make sure your specialized experience/requirement(s) can be identified in your resume.Specialized Experience (SE):GS-9: Applicant must possess at least one (1) year of specialized experience equivalent to the GS-7 grade level.
SE is defined as follows:Provided administrative support and coordination of wellness events/activities within the Division.
Researched and analyzed financial expenditures to ensure compliance with Division and agency requirements; tracked expenditures and created spending reports for management.Developed and maintained relationships with internal and external partners to create a network of wellness services and resources for a program.Planned and conducted surveys to evaluate the program and determine its effectiveness and ensure program goals and objectives are met.GS-11: Applicant must possess at least one (1) year of specialized experience equivalent to the GS-9 grade level.
SE is defined as follows:Managed and coordinated wellness events/activities within the Division.Researched and analyzed financial expenditures to ensure compliance with Division and agency requirements; tracked expenditures and created spending reports for management.Developed and maintained relationships with internal and external partners to create a network of wellness services and resources for a program.Planned and conducted surveys to evaluate the program and determine its effectiveness and ensure program goals and objectives are met; provided recommendations to management on how to improve wellness within the Division.Developed and prepared informational products to disseminate information regarding the program and provide guidance on the procedures and requirements for setting up an event.
Education All degrees must be from an accredited college or university.
Education may be substituted for specialized experience as follows:GS-9: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or or , if related.GS-11: Applicant must have a OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR , if related.Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.How to ApplyFor detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on .
If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.Required DocumentsTo apply to this position, interested applicants must provide a complete application package by the closing date which includes:Your resume, specifically noting relevant work experience and associated start and end datesA complete assessment questionnaireOther supporting documents (if applicable):College transcripts, if qualifying based on education or if there is a positive education requirementMemorandum for Record (MFR), Please see Additional InformationDocuments that were uploaded one or more years ago will need to be uploaded again.
Although an applicant may see these documents within their current profile, the HR Specialists may not have access to view them.
All applicants are being asked to upload another copy (if applicable) to ensure the staffing units can review the complete application.You must complete this application process and submit any required documents by 11:59 (EST) on the closing date of this announcement.
If applying online is a hardship, please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance.What to Expect NextOnce your complete application is received we will conduct an evaluation of your qualifications and determine your ranking.
The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview.
You will be notified of your status throughout the process.Additional InformationFailure to provide necessary and relevant information required by this vacancy announcement may disqualify you from consideration.
Additional information will not be requested if your application is incomplete.
Your application will be evaluated solely on the basis of information you have submitted.As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment.
To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing the other workplace safety protocols.
Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.Management may select at any grade for which this position has been announced.
Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date.
Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
Limited Movement: Policy has been implemented wherein support employees entering a position through a competitive OR non-competitive action may be precluded from moving to another position within the Bureau by means of reassignment or change to lower grade for a minimum of 12 months.
HRD will waive this limited movement policy for qualified employees, who have received an official notification letter that their current position is being relocated to Redstone Arsenal in Huntsville, Alabama by 2024, so those employees can compete for a position elsewhere.
Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded.
Probationary employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.Candidates will not be considered if currently on a Performance Improvement Plan (PIP); a Letter of Requirement (LOR); or have failed a PIP or LOR and are currently awaiting the final action by HRD.a.
A Performance Improvement Plan (PIP) is a 90-day written developmental plan for an employee whose performance on one or more critical elements is rated "Inconsistent."b.
A Letter of Requirement (LOR) is issued when a supervisor identifies leave abuse and/or when frequent absences negatively impact operations of an office.Relocation expenses will be borne by the selectee, except FBI employees returning from LEGAT assignment.
Employees returning from LEGAT assignments must advise the Staffing and Administrative Unit / International Operations Division of their application for this position.Current tax law impacts your transfer by making your moving expense reimbursements taxable.
Please contact for information regarding taxable expenses.
For additional insight on the personal impact of the IRS tax rules, you may wish to contact the IRS or a tax professional.
Federal Travel Regulation provides that the Withholding Tax Allowance (WTA) plus the Relocation Income Tax Allowance (RITA) are designed to "substantially reimburse" an employee for the additional Federal, State, and Local taxes associated with a change of duty station and the FBI has the authority to compensate employees through the WTA and RITA.Candidates receiving a transfer of physical location, whether at the expense of the FBI or not, will be required to complete a one year commitment to the assignment, prior to moving to a new position at the FBI.
The 12-month waiting period begins the day an employee reports for duty at the new location.Employees selected for promotions at the GS-12 level or higher, as well as employees selected for positions where a transfer of location is required, will be processed through the name check program prior to being notified of their selection.Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on a SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position.
If no documentation is furnished no credit will be given for time worked in that position.
The following notations must be specified in the documentation (Memorandum for Record):a.
Percent of time worked in the particular position (cannot conflict with main duties)b.
The month/year work beganc.
Frequency worked (, daily, monthly, etc.)d.
Specific duties performedAttach the Memorandum for Record to your application in the "Cover Letters and Attachments" section of My Career Tools on the Careers Home page.
Please upload the attachment as type "Other.
"NepotismNepotism is the act of favoring relatives in the hiring process, and is prohibited by law.
Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorse a relative's appointment or promotion.During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process.Reasonable Accommodation RequestThe FBI provides reasonable accommodations to qualified applicants with disabilities.
If you need a reasonable accommodation pursuant to a sincerely held religious belief or medical disability for any part of the application and/or hiring process, please notify the Office of Equal Employment Opportunity Affairs (OEEOA) Reasonable Accommodation (RA) Program by either