Health Improvement Advisor For Tobacco Dependency

Job summary An exciting opportunity has arisen to recruit a team of motivated Band 4 Health Improvement Advisors for Tobacco Dependency.
There are posts available at each of our 4 hospitals in Brighton, Worthing, Haywards Heath and ensure you apply for the vacancy relating to your preferred base.THIS VACANCY IS FOR CHICHESTER, St. Richards Hospital.
There are hours a week (1 FTE) available for this role and Full-time and Part-time hours will be considered.
The successful post holders will join our existing small team of friendly and engaged Advisors and will be integral to delivering the Inpatients and the Maternity Tobacco Dependency Services.
This involves working directly with pregnant people and acute inpatients, both face to face and via phone contact, to support access to appropriate Nicotine Replacement Therapy and Behavioural Support to quit smoking.
The role will include some training delivery to clinical staff on the importance of Very Brief Advice to quit smoking and completing key documentation of smoking status.
Post Holder's will be key in leading by example to embed a Smoke Free culture.
Main duties of the job This role will deliver the key aims of the Tobacco Dependency Programme as per the NHS Long Term Plan and the Saving Babies Lives bundle by delivering tobacco dependency treatment in both Maternity and Acute Inpatient settings.
Working as part of a team to cover all sites across University Hospitals Sussex Foundation Trust, this role involves working directly with patients and their families, in both face to face and virtual/telephone consultations and follow ups.
Working within recommended protocols and guidelines you will provide intermediate smoking cessation support throughout pregnancy using interventions such as CO monitoring, nicotine replacement therapy and vapes.
You will make referrals to community Smoking Cessation services and follow up all patients 28 days after discharge to offer further support and record outcomes.
You will have excellent record keeping skills and will maintain databases for National Reporting on outcomes for all patients that you work with.
You will have excellent communication and rapport building skills, utilise Motivational Interviewing techniques and be able to work as part of a cross-site team, whilst being able to work with minimal direct supervision during patient consultations.
The role will include some training delivery to clinical staff on the importance of delivering Very Brief Advice to quit smoking to patients and will be key in leading by example to embed a Smoke Free culture.
About us At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First.
Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed.
We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in.
We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves.
We're here for them when they need us, and we go above and beyond to meet their needs.
This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be.
From the moment you start with us and throughout your career we will help you to grow and develop.
We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job description Job responsibilities Communication Communicate the benefits of quitting smoking non-judgmentally and effectively and give support to those wanting to quit.
Ability to communicate with a diverse range of people in a compassionate and personalised way, including the ability to build rapport with clients.
Communicate effectively with a range of staff across disciplines, grades, and organisations.
Communicate updates to the Programme Lead and wider clinic team to help with patient flow and access Ability to overcome barriers to understanding, patient/client has physical impairment, mental health condition or learning disabilities.
Utilise communication skills to foster good working relationships with tobacco dependency service team and staff within other teams and partner agencies to strengthen service delivery.
Communicate potentially sensitive information to service users and other health professionals Communication with health professionals in other agencies, locally and nationally regarding service provision and potential patient referral.
To attend a range of internal and external meetings as required Promote smoke free homes and support and advise patients about the risks of second-hand smoke to others in their home, including unborn babies for pregnant people and children in the home.
Ability to utilise reflective listening and persuasive skills, along with a positive attitude towards change to maintains relationships with difficult or reluctant to engage clients.
Deliver factual clinical information with patients using reassurance, tact, empathy.
Communicate effectively with patients including by telephone, including agreement of most appropriate tobacco dependency support programme to meet their requirements.
Service Delivery and Improvement Regularly meet with the Tobacco Dependence Programme Management Team to assess and direct progress and to discuss opportunities for service improvement including more effective use of resources and an improved service for patients where identified Respond to referrals within agreed timescales.
Book own appointments and manage own caseload, ensuring that all patient referrals and follow ups have been appropriately actioned.
Provide in-depth, tobacco dependency consultations, including: Assessment of nicotine dependency Offer or review of nicotine replacement therapy products and vapes Information about what support is available to support a quit Assess the patient's readiness and ability to quit Prompt commitment from the patient Discussion of behavioural strategies Agree tobacco dependence treatment plans with the patient and record on hospital systems Follow up and record outcomes Keep contemporaneous notes on hospital IT systems to record activity, treatment plans and outcomes.
Support the delivery of training to staff groups across the Trust for Tobacco Very Brief Advice Provide ad hoc advice to ward staff on the provision of nicotine replacement therapy products to manage nicotine withdrawal symptoms where appropriate.
Support delivery and development of innovative ways of working with clients including the use of novel technologies.
Analyse trends and highlight issues and problems and propose remedial actions using IT software and systems where appropriate.
Be responsible for ensuring the Electronic Patient Record (EPR) system continues to evolve in line with service requirements.
Uphold professional standards and act as advocate for the Department.
Maintain a highly organised office environment to maintain confidentiality and data protection and model office standards to the wider team.
Have responsibility for maintenance of stock of carbon monoxide monitoring kits including raising purchase orders and requisitions using the Trusts electronic systems, following up to the point of conclusion.
Have responsibility for calibration and maintenance of carbon monoxide monitors.
People Management and Development Work with minimal supervision, always operating within the assessed level of competence as set out by line manager.
Be aware of how to report incidents, concerns or complaints and escalate any concerns or complexities to Tobacco Dependency Programme Management, Midwifery Team or Nurse in Charge on wards, as appropriate Follow policies and participate in discussions on proposed changes to procedures.
To support the delivery of tobacco dependence training to the wider multidisciplinary team across the Trust.
Monitor, develop and evaluate client feedback in order to make service improvement recommendations and learn from good practice and successes.
Keep up to date with local and national policies and guidelines to implement best practice.
Advocate for the service, communicating its purpose to the public and encouraging screening, using a wide range of effective communication skills Participate in evaluation of service to inform future delivery and development.
To support other team members taking a shared approach to teamwork.
Patient Care Delivery Work within the agreed and relevant policies and procedures and know how to access them.
To manage own caseload for daily inpatients smokers list and electronic maternity referrals and their associate interpretation and administration, which will include identifying patients in electronic systems to check information and ward, booking appointments and completing Tobacco Dependency Consultations, documenting discussions, treatment plans and Nicotine Replacement administered and follow ups.
Deliver Carbon Monoxide (CO) monitoring to a high standard and engage in the data collection and collation of CO rates in pregnancy and post-partum and for inpatients as a way to engage in smoking cessation Dispense Nicotine Replacement Therapy (NRT) according to the Trust protocol.
To be responsible for documenting patient care on EPR systems and clearly recording actions taken including follow up and mandatory reporting outcomes To maintain detailed and accurate records (manual and electronic) that are consistent with legislation, policies and procedure, regarding interventions and advice given.
To contribute to the community pharmacy/Local Authority smoking cessation pathways.
Be a contact person for community treatment providers, ensuring they are clear on processes, adhere to processes and monitor with data Deal sensitively and politely with patients and their families face to face, by telephone or email including responding to complaints as directed.
Observe and participate in the quality management systems within the teams, ensuring that a high quality and professional service is maintained to the patients.
Promote the general health and wellbeing of people who use the service through offering healthy lifestyle advice, support and local self-referral information (, healthy eating, physical activity, stress management).
Undertake any duties necessary to support the high-quality service.
Learning and Development Attend mandatory training updates as required.
Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.
Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
Identify own learning needs and jointly plan training requirements with your line manager Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.
This job description is an outline of the role and responsibilities.
From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation.
Person Specification Expereince/Qualifications Essential GCSE Maths and English NVQ3/A'Level/Expereince 4.Experienced Tobacco Dependency Advisor/Smoking Cessation Advisor or evidence of similar Health Promotion work experience utilising Behaviour Change and/or Motivational Interviewing skills Desirable Intermediate level qualification (NVQ Level 4 and above or equivalent) NCSCT Level 2 Smoking Cessation Practitioner Training Knowledge of NHS systems and processes including NHS patient record systems and/or a willingness to learn.
Patientrak, Badgernet.
Skills Essential time management computer skills Ability to follow instructions and work to deadlines confidentiality team work communication skills tact and diplomacy telephone manner and customer service skills Attention to detail and high-quality work.
compassionate, open minded and non-judgemental Ability to deliver Tobacco Dependence Treatment assessments equlities awareness Desirable Knowledge of current and emerging NHS national policies People Management and development Essential Proven ability to prioritise tasks and effectively manage complex workloads and patient caseloads Flexible and open to supporting continuous improvement and change in service delivery Contributes to the training of new members of staff Works to meet targets and deadlines for self and team, as agreed with line manager Desirable 1.Previous experience of delivering on-the-job or role specific training/mentoring Specific Essential Current non-smoker Ability & willingness to travel between hospital sites and community bases Able to work under own initiative and adapt to changing requirements A high level of accuracy in data input and patient record keeping Desirable Experience working with patients and/or vulnerable people in a caring environment Experience working with pregnant people Experience of working within a hospital environment Lived experience of quitting smoking or experience of the health impact of smoking Freedom to act Essential Ability to organise workload/prioritise and deal with problems proactively Able to organise and maintain effective patient records.
Able to prioritise and manage a range of tasks and duties with competing demands Able to work unsupervised Adaptable and flexible to meet conflicting demands of the role.
Able to exercise own initiative when dealing with complex issues within own areas of competence Ability to develop standards for use within the department, guidance, policies and procedures Equality, Diversity, and Inclusion Essential Evidence of having championed diversity in previous roles Evidence of having undertaken own development to improve understanding of equalities