Hotel Shop Manager

2 weeks ago

Ballater, United Kingdom The Fife Arms Full time

The Fife Arms Hotel is recruiting an experienced Hotel Shop Manager to join the team.Located in the village of Braemar in the heart of the Cairngorms National Park, The Fife Arms has recently been awarded Conde Naste Readers Choice Best Hotel UK, as well as the prestigious 2 Michelin Keys, and Aberdeen City & Shires Hospitality Employer of the Year.
At the heart of the Fife Arms Hotel, Braemar, is Aladdins cave: the Gift Shop, curated by Manuela Wirth, brimming with rare, beautiful, and thoughtful objects.
As Hotel Shop Manager, you will consistently provide first class service to our guests, s eizing opportunities to upsell and maximise revenue by making informed recommendations based on in depth knowledge of the products available.
Our Hotel Shop Manager will be responsible for: Driving excellent customer service standards within the Hotel Shop and provide an exceptional customer experience without fail.
Ensuring that The Fife Arms is represented in-store by a team who are passionate about our Hotel and ethos.
Maintaining a consistently high standard of presentation within the Hotel Shop, including displays/visual standards, stock condition and general cleanliness.
Stock control and loss prevention: reacting to sales trends and communicating regular updates to the Product Development Coordinator to ensure all operational demands are met.
Management of the Hotel Shop team, including training, performance management, rostering, recruitment, and well-being.
Engaging with the local community to build relationships and the profile of the Hotel Shop and The Fife Arms.
Youll be surrounded by a team with a creative flair and a passion for brilliant service with a desire to learn and grow.
All striving to go beyond for guests, our team, and the community.
Our successful Hotel Shop Manager will have: Proven experience from within a similar luxury hospitality and/or retail environment.
The enthusiasm and willingness to learn.
Initiative, emotional intelligence, strong communication and organisation skills.
Experience of training, coaching and mentoring others.
The ability to work under pressure.
A passion and ambition to deliver exceptional experiences.
Whats in it for you?
Competitive salary plus TRONC 30 days holiday Free annual guest experience for you and a plus one Enhanced pension scheme Free food and drinks whilst on shift Generous Artfarm-wide discounts including our properties in Somerset, Scottish Highlands, London, Los Angeles and Menorca
Amazing sports and social events led by local social committees Life Assurance Health benefits including a health cash plan Employee Assistance Programme Career development opportunities tailored around your aspirations and goals About Artfarm and The Fife Arms Hotel Artfarm is a one-of-a-kind independent hospitality company founded by Iwan and Manuela Wirth.
Renowned for developing and reinventing distinctive sites including the award-winning Fife Arms Hotel in Braemar, The Fish Shop Restaurant & Fish Mongers in Ballater, The Audley Public House & Mount Street Restaurant in Mayfair, London, Manuela restaurant in Los Angeles, Roth Bar, Da Costa Italian Restaurant and Durslade Farm Shop in Somerset, and Cantina Restaurant in Menorca.
Artfarm uniquely brings together art, community, education, people, and place.
Located in the heart of Braemar, the hotel houses 46 beautifully appointed bedrooms - each one a homage to place, person, or event with links to the area along with the stunning Albamhor Spa and some of the most unique event spaces.
Dining experiences extend to the Clunie Dining Room showcasing the art of open wood-fire cooking, The Flying Stag Pub serving up local beers and firm Scottish favourites, Berties our glamorous and elegant Whisky Bar, Elsas our Art Deco Cocktail Bar, and our more relaxed Drawing Room all of which celebrate the best in local ingredients and are expertly prepared by our dedicated culinary team.
Want to join the family?
Apply today
AMRT1_UKCT

  • Hotel Shop Manager

    2 weeks ago

    Ballater, United Kingdom The Fife Arms Full time

    The Fife Arms Hotel is recruiting an experienced Hotel Shop Manager to join the team.Located in the village of Braemar in the heart of the Cairngorms National Park, The Fife Arms has recently been awarded Conde Naste Readers Choice Best Hotel UK, as well as the prestigious 2 Michelin Keys, and Aberdeen City & Shires Hospitality Employer of the Year.At the...

  • Hotel Shop Manager

    2 weeks ago

    Ballater, United Kingdom The Fife Arms Full time

    The Fife Arms Hotel is recruiting an experiencedHotel Shop Manager to join the team.Located in the village of Braemar in the heart of the Cairngorms National Park, The Fife Arms has recently been awarded Conde Naste Readers Choice Best Hotel UK, as well as the prestigious 2 Michelin Keys, and Aberdeen City & Shires Hospitality Employer of the Year. At the...

  • Hotel Shop Manager

    2 weeks ago

    Ballater, United Kingdom The Fife Arms Full time

    The Fife Arms Hotel is recruiting an experienced Hotel Shop Manager to join the team.Located in the village of Braemar in the heart of the Cairngorms National Park, The Fife Arms has recently been awarded Conde Naste Readers Choice Best Hotel UK, as well as the prestigious 2 Michelin Keys, and Aberdeen City & Shires Hospitality Employer of the Year.

  • Hotel Shop Manager

    2 weeks ago

    Ballater, United Kingdom The Fife Arms Full time

    The Fife Arms Hotel is recruiting an experiencedHotel Shop Manager to join the team.Located in the village of Braemar in the heart of the Cairngorms National Park, The Fife Arms has recently been awarded Conde Naste Readers Choice Best Hotel UK, as well as the prestigious 2 Michelin Keys, and Aberdeen City & Shires Hospitality Employer of the Year. At the...

  • Hotel Shop Manager

    2 weeks ago

    Ballater, United Kingdom The Fife Arms Full time

    The Fife Arms Hotel is recruiting an experienced Hotel Shop Manager to join the team.Located in the village of Braemar in the heart of the Cairngorms National Park, The Fife Arms has recently been awarded Conde Naste Readers Choice Best Hotel UK, as well as the prestigious 2 Michelin Keys, and Aberdeen City & Shires Hospitality Employer of the Year.Do not...

  • Hotel Shop Manager

    3 weeks ago

    Ballater, AB35, Ballater, United Kingdom The Fife Arms Full time

    The Fife Arms Hotel is recruiting an experiencedHotel Shop Manager to join the team.Located in the village of Braemar in the heart of the Cairngorms National Park, The Fife Arms has recently been awarded Conde Naste Readers Choice Best Hotel UK, as well as the prestigious 2 Michelin Keys, and Aberdeen City & Shires Hospitality Employer of the Year. At the...

  • Hotel Shop Manager

    3 weeks ago

    Ballater, Scotland, United Kingdom The Fife Arms Full time

    The Fife Arms Hotel is recruiting an experiencedHotel Shop Manager to join the team.Located in the village of Braemar in the heart of the Cairngorms National Park, The Fife Arms has recently been awarded Conde Naste Readers Choice Best Hotel UK, as well as the prestigious 2 Michelin Keys, and Aberdeen City & Shires Hospitality Employer of the Year. Do not...

  • Retail Manager

    1 week ago

    Ballater, Aberdeenshire, United Kingdom The Fish Shop, Ballater Full time

    The role of Retail Manager/Fishmonger at The Fish Shop, Ballater involves providing exceptional customer service, managing staff, and maintaining high standards of food quality and presentation.We are seeking a highly motivated and experienced individual who shares our passion for the fishing industry and has a proven track record of success in retail...

  • Fish Shop Retail Manager

    3 weeks ago

    Ballater, Aberdeenshire, United Kingdom The Fish Shop, Ballater Full time

    The Fish Shop, Ballater is seeking a seasoned retail expert to lead its fresh fish sales and operations. As a Fishmonger/Retail Manager, you will be responsible for ensuring an exceptional experience for every visitor while maintaining exemplary retail standards.With a natural flair for customer service and strong merchant skills, you will have a history of...

  • Hotel Driver

    7 months ago

    Ballater, United Kingdom The Fife Arms - Drivers Full time

    **Your Role** As **Hotel Driver** at The Fife Arms Hotel in Braemar, you will consistently provide first class service to our guests, exceeding the expectation of our guest experience in every aspect of their stay. You will be assisting with guest transfers as well as our staff shuttle. A full, clean, and valid UK driver’s licence is required for this...

  • Fish Shop Store Leader

    2 weeks ago

    Ballater, Aberdeenshire, United Kingdom The Fish Shop, Ballater Full time

    About the RoleWe are recruiting an experienced Fishmonger/Retail Manager to run The Fishmonger fresh fish and seafood counter and shop. As a key member of our team, you will be responsible for maintaining exceptional customer experience while ensuring exemplary retail standards.Your duties will include ensuring high presentation standards, including...

  • Kitchen Porter

    7 months ago

    Ballater, United Kingdom The Fish Shop - Kitchen Full time

    **Your Role** To support our very busy restaurant, we are looking for a part-time **KITCHEN PORTER**. **Your responsibilities include**: - Using the dishwasher, ensuring that all crockery and cutlery, as well as pots and pans are washed and clean, and returned to their storage area. - Clean the kitchen, including work surfaces, floors, cooker hoods and any...

  • Fish Shop Retail Manager

    5 months ago

    Ballater, Scotland, Aberdeenshire, United Kingdom The Fish Shop, Ballater Full time

    Honouring and celebrating the history and culture of the Scottish fishing industry, The Fish Shop Restaurant and Fishmonger in Ballater is conceived to provide a friendly and relaxed ambience to cater to the local community as well as visitors that frequent this historic town. The integration of the Fishmonger ensures the "catch to plate" concept, honest to...

  • Fish Shop Retail Manager

    5 months ago

    Ballater, Scotland, United Kingdom The Fish Shop, Ballater Full time

    Honouring and celebrating the history and culture of the Scottish fishing industry, The Fish Shop Restaurant and Fishmonger in Ballater is conceived to provide a friendly and relaxed ambience to cater to the local community as well as visitors that frequent this historic town.Have you got the right qualifications and skills for this job Find out below, and...

  • Commis Chef

    4 weeks ago

    Ballater, United Kingdom The Fish Shop Full time

    We have an exciting opportunity to join our kitchen team at the Fish Shop Restaurant and Fishmongers as Commis Chef working closely with our Executive Chef, Marcus Sherry, and team.We are looking for an enthusiastic individual with a strong passion for excellent food and a desire to develop your cooking skills.You will learn and gain experience on each...

  • Commis Chef

    4 weeks ago

    Ballater, United Kingdom The Fish Shop Full time

    Commis Chef - Ballater We have an exciting opportunity to join our kitchen team at the Fish Shop Restaurant and Fishmongers as Commis Chef working closely with our Executive Chef, Marcus Sherry, and team.We are looking for an enthusiastic individual with a strong passion for excellent food and a desire to develop your cooking skills.You will learn and gain...

  • Hotel Security Manager

    2 weeks ago

    Ballater, Aberdeenshire, United Kingdom The Fife Arms Full time

    We are seeking a highly skilled and enthusiastic Night Auditor to join our team at The Fife Arms Hotel, located in the heart of Braemar. This is an excellent opportunity for someone with previous experience working in a 5-star/luxury hotel environment.The successful candidate will be responsible for ensuring the safety and security of guests and the hotel...

  • Luxury Hotel Night Manager

    1 week ago

    Ballater, Aberdeenshire, United Kingdom The Fife Arms Full time

    The Fife Arms, a 19th-century Scottish baronial mansion turned luxury hotel in the Cairngorms National Park, is looking for an experienced Night Manager to join its team.We are seeking a highly skilled professional with excellent leadership and customer service skills to oversee the night operations of our award-winning hotel. The ideal candidate will have a...

  • Commis Chef

    4 weeks ago

    Ballater, United Kingdom The Fish Shop Full time

    Commis Chef - BallaterWe have an exciting opportunity to join our kitchen team at the Fish Shop Restaurant and Fishmongers as Commis Chef working closely with our Executive Chef, Marcus Sherry, and team.We are looking for an enthusiastic individual with a strong passion for excellent food and a desire to develop your cooking skills. You will learn and gain...

  • Hotel Night Manager

    3 days ago

    Ballater, Aberdeenshire, United Kingdom Crerar Hotels Group Full time

    About the RoleAs a Night Porter with Crerar Hotels Group, you will be responsible for maintaining our high standards during the night shift. This involves managing the night desk, providing exceptional customer service, and ensuring the security and cleanliness of public areas.You will work closely with other teams, including cleaning, bar, and reception, to...