Specialist Palliative Care

Job summary An exciting opportunity has arisen for a Team Manager to join our forward thinking and successful Specialist Palliative Care team.
We are looking for a positive, caring and compassionate individual who understands how to effectively support people to deliver excellent patient care.The successful candidate will manage alongside a clinical lead, an SPC service based across various sites at CCICP within the footprint of South Cheshire and Vale Royal.
The team delivers clinically effective, high quality, person centred care whilst ensuring that clinical, financial and workforce governance is achieved.You will undertake the day to day management of the Central Cheshire Integrated Care Partnership (CCICP) SPC service, being jointly responsible for recruitment, induction, team meetings, quality improvement, and mandatory training.You will be central to service development and delivery, working collaboratively with our stakeholders to ensure we're delivering and growing a great service to meet our population needs and delivering excellent patient care.
Main duties of the job To operationally manage and support SPC service in delivering excellent patient care.To be accountable for governance of your team and to be actively involved in policy and SOP development for the service.To jointly manage staff training and personal development and to support staff with their career aspirations.To manage and maintain waiting times and patient numbers within the service, ensuring timely interventions for all patients.To work with acute and tertiary colleagues in managing throughput, care and treatment of patients.To support the Community Operational Manager with various projects and meeting requirements.To jointly manage recruitment and retention of staff.To ensure a caring compassionate leadership culture for all.To be an active and positive participant of the senior management team.
About us Mid Cheshire Hospitals NHS Foundation Trust provides a full range of local hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester boroughs (population 357K).
The Trust provides high quality planned and unplanned/emergency care, cardiac and critical care as well as child health, maternity services, and intermediate care across our sites at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.
The Trust provides 500 beds and employs over 5,000 members of staff.
An extensive range of community services is provided across 26 medical centres and schools by our community arm, Central Cheshire Integrated Care Partnership, in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance.
With the formation of Integrated Care Systems in July 2022 the Trust became a strategic partner in both Cheshire East and Cheshire West and Chester 'places' and is part of the Cheshire and Merseyside partnership caring for a population of over 2.7million.
During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.
At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.
Job description Job responsibilities SERVICE DELIVERY To act as a service lead for coordinating specialist advice provided by specialist Practitioners and guide all staff members with regard to the management of effective patient care.
To contribute to the delivery of the service improvement in a variety of defined clinical setting.
To respect the individuality, values, cultural and religious diversity of patients, contributing to the provision of a service sensitive to these needs.
To create and maintain effective communication processes within the team, facilitating all aspects of patient care whilst working in partnership with patients, carers and external agencies.
To ensure the team demonstrate a high level of evidence-based clinical competencies, knowledge and skills that is commensurate with the post, managing a defined complex caseload.
To ensure that the team provides safe, effective, evidence based and patient centered care delivered to the highest standard.
To encourage clinical audit and research within the team, ensuring full ethical approval is sought as appropriate.
To contribute to the implementation of PPI initiatives, including patient satisfaction surveys GOVERNANCE To maintain professional practice within the context of the Health & Care Professions Council.
This includes standards of proficiency, conduct, performance, ethics and continuing professional development.
In partnership with the clinical lead provide professional leadership, acting as a role model.
To maintain an awareness of relevant new and current professional, Trust and development standards, policies, procedures and guidelines, ensuring team compliance.
To ensure the team maintain competency to practice through CPD activities, producing a personal portfolio which reflects professional development.
To evaluate and reflect on professional performance, identifying implications for practice.
To work collaboratively with all members of the multi-disciplinary team, fostering an environment which supports professional respect and quality.
To participate in the Trusts appraisal system, undertaking any identified training and development relating to the post.
To fulfil all mandatory training requirements of the Trust, ensuring others within the team fulfil theirs.
To be responsible for the development and implementation of clinical pathways and guidelines, including compliance with access and discharge policies.
To be a member of a relevant professional association.
To ensure the promotion of safety, wellbeing and interests of patients, staff and visitors to department.
Ensure compliance with Trust policies, procedures and guidelines for self and others, by taking action/alerting senior management team if practice appears to contravene policy, or if concerned about any aspect of patient care.
MANAGERIAL/LEADERSHIP To take responsibility for the operational management of the team, including the management of sickness absence, discipline, poor performance etc.
To create a positive team culture, open to new ideas, concepts and innovation.
To provide consistent, assertive and visible leadership to ensure productive team working and high standards of service.
To demonstrate effective time management and organisational skills.
To ensure effective day to day organisation and provision of service, including the coordination of staff to meet service priorities.
To monitor staff workloads / caseload, reallocating resources as appropriate.
To implement annual staff appraisal, ensuring that all staff have a PDP, in line with Trust policy.
To co-ordinate and prioritise training requirements for the team.
To contribute to the workforce and service plan To take responsibility for the recruitment and selection process, including the planning and delivery of the induction programme.
To actively contribute innovative ideas, leading on the development and implementation of service improvements.
To proactively improve service provision and quality through the development and delivery of service objectives, leading on designated projects and evidence based patient care.
To represent the department and contribute to relevant working parties and meetings.
To monitor all aspects of Health and Safety within the clinical area and take responsibility for applying all aspects of relevant legislation with the support/advice of the Clinical Risk Management and Legal Services Department.
To ensure all other risk assessments are completed as per Trust policy, being reviewed annually or as the situation changes, identified risks and hazards, pregnancy, fire evacuation and COSHH.
To take a lead role in the management and investigation of complaints and incidents, ensuring action plans are completed, feedback is obtained and issues are discussed with the team to prevent recurrence and to improve and maintain standards.
To ensure accurate data collection, providing reports as required.
To actively co-ordinate regular monthly meetings with clinical leads To carry out regular team meetings to ensure that effective communication and delivery of care is maintained, and service developments and initiatives are implemented.
To effectively monitor and manage an allocated budget and resources, highlighting any concerns regarding expenditure variances.
To contribute to and assist with the re-configuration of existing and proposed staffing and resources, with the support of the Operational Manager.
To ensure that appropriate stock control levels are effectively implemented and monitored.
To ensure that junior staff have an understanding of team budgets and the need to manage resources effectively, reducing costs where possible.
To work with administrative staff to maintain accurate staff records, through the financial reconciliation and ESR workforce systems.
Ensure a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.
EDUCATION/LEARNING To co-ordinate the planning, delivery and evaluation of formal and informal training to other health care professional staff groups, patients and carers, across a range of settings.
To co-ordinate the supervision of junior staff and assistants, including the implementation of induction and competency training programmes to develop clinical skills.
To identify staff training needs and contribute to the annual Training Needs Analysis process.
To support the development of competency packages and teaching resources, and the delivery of teaching sessions within the team.
To ensure that members of the team maintain competency to practice through CPD activities in order to maintain their professional registration.
To be aware of professional organisations and specialists that can assist with the implementation of evidence-based care, ensuring links with local and regional groups are established.
Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in KSF/appraisal, supervision, action learning and by maintaining a professional/personal portfolio of learning.
Person Specification Experience Essential Leadership / Management Experience at a senior level Experience of managing a group of staff to deliver patient care Experience of implementing improvements in practice Experience in managing challenging staff situations Qualifications Essential HCPC registration Relevant professional degree / diploma Skills, values & behaviours Essential Ability to manage, lead and develop people and teams Excellent communication and networking skills Ability to make appropriate decisions under pressure Positive approach to challenging and difficult situations Ability to organise and understand priorities of your workload Willing to take responsibility and act as a role model Ability to listen with compassion and care to all colleagues and patients